Professional Documents
Culture Documents
10 BMLR 1
nurse' – Nurses Midwives and Health Visitors Act 1979, ss 12, 13 – Nurses Midwives and
United Kingdom Central Council for Nursing and Midwifery – Professional Conduct
United Kingdom Central Council for Nursing and Midwifery – Professional Conduct
Committee – Need for legal assessor to direct committee as to burden and standard of proof.
United Kingdom Central Council for Nursing and Midwifery – Professional Conduct
Fresh charges made by witnesses – Nurse given no opportunity to rebut these charges – Effect
on proceedings.
The appellant, a school and clinic nurse, had been charged with four counts of misconduct,
arising from events which had taken place on 23 May 1984. The first was failing to check a
was alleged that she gave an incorrect immunisation to the child. Third, she was charged that
she had failed to record that she had given an incorrect immunisation. Finally, it was alleged
that she had failed to report the giving of the incorrect immunisation to the senior nurse or to
the health visitor. Mrs Hefferon discovered her mistake when she went to record the injection
and immediately notified the doctor in the clinic who gave reassuring advice and told her that
no harm would befall the child other than a raised temperature which would disappear
quickly. Consequently the third charge of failing to record the incorrect immunisation was
unfounded and the solicitor for the professional body offered no evidence on that charge. The
only evidence called on behalf of the professional body was from Miss Baichoo, the senior
nurse at the clinic. After Miss Baichoo and the appellant had given their evidence the
committee retired to consider their verdict and returned a verdict of guilty of misconduct on
all three counts. The prosecutor was permitted to recall Miss Baichoo who proceeded to
ventilate past incidents of alleged failures by the appellant to perform her duties properly.
Then a health visitor, Mrs Rudder, who had been present was called to give similar evidence,
before the appellant's representative was allowed to give a speech in mitigation. The appellant
was not given an opportunity to answer the fresh charges made during this process, and was
struck off the register. She appealed to the Queen's Bench Division. She asserted that the
committee was wrong to find that she had failed to check the records, and therefore wrong to
find that she had misconducted herself, and wrong to find that the giving of an incorrect
inoculation amounted to misconduct. There was insufficient evidence to support any alleged
requirement that the appellant report the mistake to the senior nurse or health visitor, and in
any event the committee was wrong to find that the absence of such a report was, despite the
steps taken by the appellant, a failure amounting to a breach of discipline. Finally, she
submitted that the committee should not have concluded that her failure to report was
misconduct and that the penalty of removal from the register was too severe.
Held – (1) (Per Watkins LJ) There were some disturbing features about the way in which the
hearing was conducted. The mother of the child was not called to give evidence, but
surprisingly when the appellant was called the focal point of her evidence was put to the
appellant. This was an impermissible and highly prejudicial way to proceed by someone
appearing for a professional body accusing a member of that body of an offence. Similarly,
Mrs Rudder was not called to give evidence about the instructions given to the appellant to
report errors, and Miss Baichoo mentioned it only under cross-examination and re-
examination. A more experienced advocate than the appellant's would not have mentioned it
and there would have been no evidence before the committee that there had been any
instruction or warning as to errors. Finally, as to the way the hearing was conducted, there
was no reference by the legal assessor to the burden or standard of proof. At hearings of
directed that allegations are not substantiated unless the committee by the evidence before it
(2) As to the charges, the finding that the appellant had not checked the records was perverse
since the evidence was all in the appellant's favour. The charge that she gave the wrong
injection was a simple error, which was clearly explained by the appellant in her evidence.
The appellant had shown the utmost frankness at the time, and had shown care to ensure that
no real harm would come to the child. The committee's decision on this charge and the charge
of failure to report could not have been arrived at by any reasonable committee properly
directing itself.
(3) As to sentence there was a very serious departure from a proper procedure: a breach of
unless the person concerned has the opportunity to answer the charges levelled against her.
Per Watkins LJ. The responsibility of the court in an appeal of this kind is to examine the
evidence which was before the committee to determine whether the committee was justified
in reaching the conclusion which it did, having regard as well to any fresh evidence which is
admitted here. It must also review the application by the committee of the relevant law, and
consider whether there has been any breach of the rules of natural justice in the way in which
[Editors' note: The Nurses, Midwives and Health Visitors (Professional Conduct) Rules 1983
(SI 1983/887) have since been replaced by the Nurses, Midwives and Health Visitors
Eyre v Pharmaceutical Society of Great Britain (17 June 1976, unreported). DC.
Harari v Pharmaceutical Society of Great Britain (26 April 1982, unreported), DC.
Singh (Malkit) v Pharmaceutical Society of Great Britain (18 March 1987), unreported).
Stock v Central Midwives Board [1915] 3 KB 756, [1914-15] All ER Rep 1045, DC.
The appellant, Elizabeth Marion Hefferon, appealed against the finding of the respondent, the
Committee of the United Kingdom Central Council for Nursing, Midwifery and Health
Visiting, (i) that she had failed to check the records prior to administering an injection to a
child and therefore was wrong to find that she had misconducted herself, (ii) that the
committee was wrong to find that the absence of any report to the senior nurse or to the health
visitor was, despite the steps actually taken by the appellant, a failure amounting to an offence
against discipline, (iii) that the committee, having found that there was such a failure, should
not have concluded that that was misconduct and that the order removing the appellant's name
from the register was too severe. The facts are set out in the judgment.
Peter Hunt for the appellant; Robert Webb for the respondent.
3 March 1988WATKINS LJ
Mrs Hefferon of Sudbury qualified as a state registered nurse in 1977. She became employed
by what is now the Brent Health Authority as a clinic and school nurse from December 1979
assisting the large number of doctors and others who worked there with necessary health
measures, including the weighing and measuring of children and the carrying out of
immunisations.
During the first year of life of a child the child should in the ordinary way receive a basic
immunisation course. This consists of three inoculations of equal strength given at intervals to
cover diphtheria, tetanus and whooping cough. At approximately the same time an oral dose
of drug against poliomyelitis is given. During the second year of life, the child should receive
an inoculation against measles. There follow, though not inevitably I gather, between the third
When a child is brought to such a clinic as Craven Park a nurse is specially assigned for the
purpose of giving immunisation inoculations. Mrs Hefferon was such a nurse at material
times. Meticulous records are kept, as one would expect, at the clinic of the inoculations
which are given to children at every stage. It is the duty, therefore, of a nurse to examine the
records in order to tell, when a child is brought in by its mother, what inoculation has to be
rendered at that particular time, having regard to what has gone before according to the set
The records which are kept include ordinary record sheets, computer sheets, and appointment
cards. In addition the parent has a record so that she may herself check on the progress of her
The routine at the clinic that should be and generally was followed by the nurse responsible
for immunisation ran somewhat along these lines. When the child was brought into the clinic
and seen by the nurse she would talk to the mother and possibly examine the mother's own
record card, if it was to hand. Inevitably, if she was performing her duties properly, she would
rendered it, it was her further duty to record that upon the records so that all those who
afterwards looked at the records would know precisely what had been done, and be able, of
course, to check that what was done was correct. Persons who would see the records would
include the senior nurse at the clinic, the health visitor, and doctors.
We are concerned with events which took place as long ago as 23 May 1984. What has
happened since then I shall have something to say about later. On that day a Mrs Benta
appeared at the clinic with her child. It is relevant to observe here, before passing on, that Mrs
She had her record card with her. She showed that to the appellant. According to the appellant
she examined the records and observed from them that the child had had a number of
inoculations, and that what was necessary then was the rendering of what was called a 'third
What unfortunately the appellant missed in looking at the records was an entry to the effect
that the child was due for a measles inoculation. If she had noticed that very different
treatment would have been afforded to the child. It is not clear whether that would have been
When the appellant went to make an entry of what she had done upon the records she noticed
what she had formerly missed, namely the entry relating to measles. That disturbed her, as
indeed it should have done. She went to see the doctor who was nearby. I should interpolate
here that there was no challenge to any of these facts. The doctor gave the appellant
reassuring advice. He told her in no uncertain terms that no harm would befall the child by
reason of the inoculation which had just been given. It was customary some time before he
said to give that inoculation anyway regardless as to anything else which the child had
received, and indeed to this day, the doctor also said that – other evidence which is at the
disposal of this court assures me of this – in the United States of America it is customary for
that inoculation to be given at the stage at which the appellant gave it to this child.
The doctor went further and said the likelihood would be that if there was any after-effect it
would take the form of a raised temperature which would disappear quite quickly. If, the
doctor said finally, something happened contrary to what he believed was likely to happen,
the appellant should tell the mother that she should go and see her doctor straight away.
So it was perfectly clear that the appellant not only made the necessary entry showing what
she had done on the records but took the advice of the doctor which she passed on to the
mother of this child. If the prosecution so to speak at the disciplinary hearing had wished to
establish anything to the contrary it was open to them to call the doctor. They did not. It was
The senior nurse at the clinic at that time was a Miss Baichoo. She became involved later in
what became known as the Beckford Inquiry. Another person employed there, to whom
reference will have to be made in some little detail later, was a Mrs Rudder. She was a health
visitor. She too could have been called by the prosecution and given relevant evidence. She
The fact that the wrong inoculation according to the set course had been given to Mrs Benta's
child did not come to the notice of Miss Baichoo or Mrs Rudder until August of that year. It
was brought to their notice by Mrs Benta. Why she did not tell anybody before I cannot
understand, if she was concerned about it. The fact is that the child did not come to any harm.
The child had, as the doctor expected, a temperature not very long after the inoculation was
What ensued after that was an inquiry by the Brent Health Authority. That ended with the
dismissal of this well-experienced state registered nurse from her employment. We do not
know how that inquiry was conducted. In fact, we know nothing about it at all, save its result.
Following that, a fairly considerable time later, the appellant who by that time had gained
other employment as a nurse – employment of a responsible kind – was told that her
professional body was now concerned about her 'mistake'. It matters not who reported that
matter to the professional body. One supposes that it was either the Brent Health Authority, or
Eventually, it was decided that the appellant should come before the Professional Conduct
Committee of the Central Council for Nursing, Midwifery and Health Visitors under the
provisions of the Nurses, Midwives and Health Visitors Act 1979 and rules made under that
Act.
She made her appearance before that committee on 11 June 1987, that is to say, three years
after she had been dismissed from her employment by the Brent Health Authority. At the
hearing she was represented by a trade union official. The professional body was represented
by a lady solicitor. The only evidence called for the professional body was from Miss
Baichoo. The appellant gave evidence in answer to the accusations made against her.
The charges which the appellant faced ab initio were these. First, that on 23 May 1984, whilst
employed as a clinic and school nurse by the Brent Health Authority she failed to check a
consequently was guilty of misconduct; secondly, that at the same time she gave an incorrect
immunisation to that child and consequently was guilty of misconduct; thirdly, that at the
time she failed to record that she had given an incorrect immunisation and consequently was
guilty of misconduct; and, fourthly, that at the same time she failed to report the giving of the
At the commencement of the hearing the solicitor informed the committee that she would
offer no evidence on the third charge, that is to say, that she failed to record that she had
given the wrong immunisation. How that charge ever came to be brought against her I cannot
understand as it is plain for all to see on the record that she did record what she had done.
Thus there were three charges to be investigated by the committee. The committee consisted
of five persons. They were all ladies, and they were all very experienced nurses. There was a
legal assessor present, Mr Worsley, and following the opening remarks by the solicitor, Miss
Baichoo proceeded to give her evidence. She was cross-examined by Mr Brookes, the trade
union official. At the conclusion of her evidence the prosecutor said that she was not calling
any other witness. The mother and Mrs Rudder were there, but the prosecutor said that she
was content to tender the mother. She made no reference to Mrs Rudder at that time.
At the conclusion of the appellant's evidence the committee retired to consider their findings
as to misconduct. When they returned to the room where the hearing was taking place they
announced that on the facts they found upon each of the charges the appellant was guilty of
There then followed what I am bound to say I find a quite extraordinary process. The
prosecutor was permitted to recall Miss Baichoo who proceeded to ventilate past incidents of
alleged failures by the appellant to perform her duties properly, some of the evidence to that
Following her evidence, Mrs Rudder was called for a like purpose. By that I mean to show
the appellant in a bad light, in other words that the appellant had a past record of neglect of
duty. She was, to be fair to her, moderate in her evidence. When that was done Mr Brookes
was called upon to make a speech in mitigation. There was no opportunity given to the
appellant to give evidence to refute what were some serious accusations against her. It is not
surprising, therefore, to me at any rate, that when that process was done, there being no
opportunity, as I have said, given to the appellant to answer what were in effect a string of
fresh charges, the committee announced that they would strike the appellant off the register.
It is from those findings and that sentence or penalty that the appellant appeals. Mr Webb in
his skeleton argument endeavoured to persuade us that the appropriate course which the
appellant should have embarked upon and did not was to apply to the committee to be
reinstated. I cannot accept that. The appellant had a right to appeal and she has properly
The grounds of appeal relied upon by the appellant are these. She asserts that the committee
was wrong to find that she had failed to check the records, and therefore wrong to find that
she had misconducted herself. The committee ought not in the circumstances to have found
that the admitted giving of an incorrect inoculation amounted to misconduct. The committee
was wrong to find that the absence of any report to the senior nurse or to the health visitor
was, despite the steps actually taken by the appellant, a failure amounting to an offence
against discipline. The committee, having found there was such a failure, should not have
concluded that that was misconduct and that the order removing the appellant's name from the
register was too severe for a number of reasons to which I shall make reference a little later.
Those grounds were supplemented by the assertion that there was in any event insufficient
evidence to support any alleged requirement upon the appellant to report to the sister or to the
health visitor. There was, without the calling of suitable expert evidence, introduced into the
hearing the suggestion that the child concerned was subjected to a high risk from the giving of
a fourth inoculation. Finally, it is contended that the mother's alleged account was wrongly
introduced in opening and put in cross-examination to the appellant, the mother not having
been called.
Mr Hunt, who appeared for the appellant, applied to introduce fresh evidence. It took the form
since 1968. Her responsibility is the surveillance of the efficacy and safety of vaccines in
children.
What she has stated in her affidavit serves to counter evidence given by Miss Baichoo as to
what were claimed by her to be the deleterious effects of giving this vaccine, especially to a
premature baby, as this child apparently was. An attempt was made to persuade us that we
should not admit this affidavit having regard to what was said in this court, differently
constituted, in Smith v Pharmaceutical Society of Great Britain (10 December 1986). In that
case Stephen Brown LJ observed with reference to one of the rules of the Supreme Court that
usually anyway it was not appropriate in appeals from statutory committees that fresh
However, he was dealing with a situation in which fresh evidence related to events which
took place well after those which were the subject of the complaint before the disciplinary
'An appeal to which this Order applies shall be by way of rehearing and must be brought by
originating motion.'
'The Court shall have power to receive further evidence on questions of fact, and the evidence
may be given in such manner as the Court may direct either by oral examination in court, by
762 where Lord Reading CJ said with reference to a similar rule current at that time:
'. . . the Rules of the Supreme Court, 1883, make it plain that this Court has power to hear
further evidence by affidavit, or oral evidence if it so chooses. The object of the Legislature
was to enable the Board to administer the affairs regulating the practice of midwives and to
give them the unrestricted right to administer those affairs subject to this one right of appeal;
and in my view, when a case of this kind is brought to this Court, it is the duty of the Court to
see that justice is done, and, in the absence of restricting or hampering words in the section,
the Court must inquire into all the circumstances, and is absolutely unfettered in any
investigation which it may think right to make in order to ascertain the facts.'
I respectfully agree with that. It has, of course, to be acknowledged that this is not a rehearing
in the sense that the Crown Court rehears a case on an appeal from a magistrates' court. What
this court is called upon to do is to, among other things, scrutinise the evidence given at the
Where there has been an opinion expressed or an assertion of relevant fact made in the course
competent for this court to receive in its discretion fresh evidence going to that expression of
It was upon that basis that we came to the conclusion that it was proper to admit the evidence
by affidavit of the expert I have referred to. The effect of that evidence is I do not doubt
completely to destroy the opinion expressed by Miss Baichoo. She expressed an opinion to
the committee which, I do not think, the committee should have accepted in the absence of
confirmation from elsewhere. If the committee wished to be informed of the effects of the
inoculation carried out by the appellant it was necessary in my view for the prosecution to
produce an expert upon such a matter to inform the committee adequately of what could
'(1) The Central Council shall by rules determine circumstances in which, and the means by
which – (a) a person may, for misconduct . . . be removed from the register . . . whether or not
(4) The rules shall make provision as to the procedure to be followed, and the rules of
evidence to be observed, in such proceedings, whether before the Council itself or before any
committee so constituted, and for the proceedings to be in public except in such cases (if any)
There is then a reference to Sch 3 where one finds provisions relating to the conduct of the
proceedings before an appropriate committee. They include a provision for the appointment
of a legal assessor.
'A person aggrieved by a decision to remove him from the register . . . may, within 3 months
after the date on which notice of the decision is given to him by the Council, appeal to the
appropriate court; and on the appeal – (a) the court may give such directions in the matter as it
thinks proper, including directions as to the costs of the appeal; and (b) the order of the court
shall be final.'
The rules made under the Act are the Nurses, Midwives and Health Visitors (Professional
'“Misconduct” means conduct unworthy of a nurse, midwife or health visitor as the case may
be . . .'
With those provisions in mind, I turn to consider the approach of this court to the issues here
bearing in mind that hearings before disciplinary committees are not as formal as court
experienced a body as this committee composed as it was of very experienced nurses. For that
purpose Mr Webb relied upon various observations passed in a number of cases, from two of
which I shall now make quotations. In Eyre v Pharmaceutical Society of Great Britain (17
'This court, although it has power to review the decision of statutory committees and statutory
bodies which control the discipline of the various professions such as this, is loath to interfere
with those decisions unless it is clear that the decision which was come to was a wrong one.'
In Malkit Singh v Pharmaceutical Society of Great Britain (18 March 1987, unreported), a
court of which I was a member, it was stated by Mann J giving the leading judgment:
'That approach was also adopted by Lord Justice May in the case of Harari v Pharmaceutical
Society of Great Britain (26 April 1982, unreported), . . . May LJ at 11 of the transcript, said:
“Once again, the decisions of this court in other cases relating to pharmaceutical chemists
and, indeed, other professional bodies, have made it clear that the principle that it will only
interfere where the tribunal below has clearly gone wrong applies with greater force in
relation to any penalties imposed by the domestic tribunal than to the actual decision on the
merits. That must follow from the professional composition of the statutory committee, who
have to decide on the suitability of the particular defendant before them to continue to carry
Mr Hunt submits that whilst this court should always proceed with caution towards
overturning a decision of a disciplinary body, whether the decision which is impugned is one
which establishes misconduct or penalty, it should not shrink from upsetting the committee as
evidence which was before the committee to determine whether that committee was justified
in reaching the conclusion which it did, having regard as well to any fresh evidence which is
admitted here. It must also review the application by the committee of the relevant law, and
consider whether there has been any breach of the rules of natural justice in the way in which
I find that there are some disturbing features about the way in which this hearing was
conducted. The case for the professional body was opened on the basis that the committee
would be hearing something about what happened between the mother and the appellant
In the event, as I have already said, the mother was not called to give evidence, but
surprisingly when the appellant was cross-examined the focal part of the mother's evidence
was put to the appellant. That is an impermissible way to proceed by someone appearing for a
professional body accusing a member of that body of an offence. It was incumbent upon the
solicitor appearing for that body to call the evidence supporting it if such an allegation as was
It was most prejudicial for that to be done. The object of it obviously was to put in the minds
of the committee that the appellant had not been telling the truth as to what happened between
her and the mother. Since truth was one of the most important factors which had to be
considered by the committee the harm which that may very well have done, could have been
There is also the fact which I have already mentioned, namely the failure to call evidence
from Mrs Rudder who could have informed the committee about the instruction (if that is the
right word to use about it) if any given to the appellant and other nurses as to the need for
reporting errors.
That was something which was clearly heavily relied upon against the appellant as showing
that she had misconducted herself, but the only person who said that the appellant had been
instructed or warned that errors should be reported to the senior nurse or to the health visitor
or both was Miss Baichoo, and she did not say that until she was cross-examined. Not a word
was said about it in examination- in-chief, and she became very much stronger upon it when
I find that to be another highly prejudicial way of proceeding. If that allegation was to be
made it should have been made in examination-in-chief, and it was not. It came to the notice
of the committee by a sidewind almost. A more experienced advocate than the trade union
official would not have mentioned it in which case it could not have been re-examined upon,
and there would have been no evidence before the committee that there had been any
Finally, as to the way in which the hearing was conducted, one finds no reference by the legal
assessor to the burden of proof or to the standard of it. He advised at various stages the
committee upon a number of points. He may of course have referred to the burden and
standard of proof when he retired with the committee. If he did, and he did less than direct
them that they had to be sure before they could find established certain essential facts, then he
disciplinary committee should be directed that allegations are not substantiated unless the
committee by the evidence before it is sure of the facts asserted against the person accused.
With those few observations in mind as to the need of the committee to be sure of the facts
alleged, I pass to the charges. As to the first charge the evidence was all one way, that is the
way of the appellant. There was nothing to gainsay what she said about checking the record,
and yet there was in court the one witness who could have established that the appellant was
wrong, if she was, namely the mother of this child, and she was not called upon to say a word.
How then could the committee come to the decision which it did, namely that the appellant
had not checked the records? There is nothing in the charge which qualifies the word
'checking', nothing to indicate that the charge means checking properly or anything of that
nature. I have not the slightest doubt that it would be right for this court to interfere with the
initial finding here, namely that the appellant did not check the records. There was no
evidence to that effect. Therefore, the initial finding of fact being in my view perverse the
I turn to the second charge, that is that she gave the wrong injection or inoculation. It was, as
was frankly conceded by Mr Webb, a simple error. It was induced partly, so the appellant said
without contradiction, by what the mother told her the child was due for, and confirmed to
The error was clearly explained by the appellant in her evidence, and, as I have said, advice
taken from the doctor and conveyed to the mother immediately. There was the utmost
frankness, as Mr Webb concedes, by the applicant at that time as to what had happened, and
care shown by her to ensure that no real harm would come to this child. The mother was
Here again I find the decision of the committee seriously at fault. It was one which no
reasonable committee properly directing itself could have come to in my opinion. I would
As to the fourth charge, that is the failure to report, these things need to be said. I have
already mentioned the fact that nothing was said in examination-in- chief by Miss Baichoo
about instructing the appellant or any other nurse for that matter that she should be reported to
if there was an error. The error here was made plain, it will be remembered, upon the records
The legal assessor at one stage reminded the committee that the mere fact that there was a
failure to report did not mean that there had been a breach of duty in that respect. I would add
that neither would the concession by the appellant when she was giving evidence that, with
hindsight, she would agree it would have been proper to report to the head nurse or to the
health visitor. Hindsight does not establish that there was a pre-existing system for dealing
Seeing that such evidence as was given was of the kind which I have thought it necessary to
criticise rather sharply, I have come to the conclusion in relation to the fourth charge that no
reasonable committee properly directing itself upon the evidence could have found that there
was a breach of duty in that respect and therefore that it amounted to misconduct. I would
Finally, I turn to sentence. It is enough merely to state that here was a very serious departure
from a proper procedure: a breach of natural justice. To make sweeping allegations as were
made in the process of what is called mitigation – it should have been called aggravation in
the circumstances – is impermissible unless the person accused has the opportunity to answer
Even if I had not come to the conclusions which I have as to the findings of misconduct, I
most certainly would have quashed the decisions which had the effect of removing this
Lastly, there is the matter of delay. Not one single day's delay during the many years which
have passed since the events which we have been dealing with took place has been due to the
appellant. Here we are in 1988 dealing with something which happened in the spring of 1984.
There are some explanations for that delay which, of course, one is bound to accept as
entirely excusable, namely Miss Baichoo's engagement at the inquiry into the Beckford affair,
but that is only part of the explanation. It is to be regretted, in my view, that so much delay
has occurred.
What has happened as one of its effects is that the appellant, who was otherwise employed as
I have mentioned for some time following her dismissal by the Brent Health Authority, had to
leave that employment too when this professional body decided to proceed against her.
We were informed that there are proceedings before the industrial tribunal which lie in
abeyance pending the outcome of this appeal. Those proceedings do not concern us. I mention
them only because they are part of the history of the matter. It is a different endeavour by the
appellant to clear her name which I believe she has succeeded in doing here.
NOLAN J
I agree.
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Committee of the United Kingdom Central Council for Nursing Midwifery and Health
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