Subhash Bharani

Email – subhashbharani23@gmail.com
Contact Details – +91 9740352789

Career Objective

To attain the peak of success with my hard work and potential in shortest possible time.
To yield better work prospective to the organization, and a competitive working
environment to my subordinates with full encouragement and whole-hearted
participation.

Academic Qualifications

Bachelor of Commerce from Gupta College affiliated to Bangalore University – Bangalore,

India.
Skills Set

1) Good command in English language both oral and written.

2) Good command on regional languages like Hindi, Kannada and Telugu.
3) Good email etiquette.
4) Strong negotiation skills.
5) Proficient with computer spread sheets and Microsoft office products.

Experience

● Total Experience: 1 year and 9 months

● Last Company: Hinduja Global Solutions Limited – Bangalore, India

Experience Summary
● Have 1 year and 9 months of extensive experience in handling outbound
customer calls for collection department of bank.
● Have experience in assisting customers with electronic payment processing,
preparation of cheques and posting to proper chart of accounts.
● Experience in reporting daily report to team leaders.
● Highly customer focused and adaptability to different personality types.

Professional Experience

Client Name: IndusInd Bank Limited

Duration: 1 Year and 9 Months (20th December 2017 – 29th of October 2019)
Company Name: Hinduja Global Solutions
Work Summary:

Was working as Customer Relation Officer as credit collector for IndusInd Bank.

Responsibilities:

● Was responsible for assertively collection of overdue credit from customers over
outbound calls.
● Assisting and guiding customers in electronic payment process, preparation of
cheque and posting to proper chart of accounts.
● Negotiating and insisting customers to pay credit on time assertively.
● Informing customers about benefits of paying on time and informing about any
negative impacts that might affect them if credits were not paid on time.
(explaining details about CIBIL scores and NPA)
● Assisting customers by providing helpline numbers for other queries which were
not related to credit department.
● Was responsible for reporting daily reports to team leader.

Personal Details

Date of Birth: 19th July 1995

Sex: Male
Designation: Customer Relationship Officer
Local Address: 42/11 8th main 6th cross BSK 3rd stage 1st phase Bengaluru-560085

I hereby declare that the information mentioned above is true to the best of my
knowledge.

Subhash Bharani N