Welcome and thank you for bringing up your query on Microsoft Community.

I realize this may be frustrating. Now that you have me with you, let me take care of this.
This might have occurred due to corrupted DVD\CD-ROM driver.
Let us try the following steps, and check if it helps.

Step 1: Let us try to run Hardware and Devices troubleshooter and check if it helps.
Hardware and Devices troubleshooter checks for common problems and makes sure that
any new device or hardware connected to your PC is installed correctly.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.
3. Select View all on the top left corner.
4. Click on Hardware and Devices.
5. Follow the on-screen instructions.

Let us try to uninstall the DVD\CD-ROM driver from the Device Manager and install the
latest driver for the device from the manufacturer website.
Step 2: Uninstall and Reinstall DVD\CD-ROM Driver.
1. Press Windows key + X and click on Device Manager.
2. Expand DVD\CD-ROM drives.

3. Right click on the driver select Uninstall.

4. Restart the computer.
Step 3: Install the DVD\CD-ROM driver from the manufacturer’s website.
I suggest you to install the latest DVD\CD-ROM driver from the computer manufacturer
website.
If the driver for Windows 10 is unavailable, you may install the latest driver in
compatibility mode.
Compatibility mode runs the program using settings from a previous version of
Windows.
Follow the below steps:
 Right-click on the setup file of the driver and select Properties.
 Select Compatibility tab.
 Place a check mark next to Run this program in Compatibility mode and select
previous the version of Windows from the drop down list.
 Let the driver install and then check the functionality.
Also, see: Your CD or DVD drive is not recognized by Windows or other programs
Disclaimer: This section, method, or task contains steps that tell you how to modify the
registry. However, serious problems might occur if you modify the registry incorrectly.
Therefore, make sure that you follow these steps carefully. For added protection, back up
the registry before you modify it. Then, you can restore the registry if a problem occurs.

For more information about how to back up and restore the registry.
Refer: How to back up and restore the registry in Windows
(Applies to Windows 10 as well).
Hope it helps.
Do update us with the details, we are glad to assist you further.
Thanks & regards,

Abdul Malik