James C.

Holway
501 W. Carver Street
Durham, NC 27704
(203) 675-6133
holway4@gmail.com

OBJECTIVE STATEMENT
To obtain a position in a restaurant utilizing over 7 years experience working in restaurants and
customer service to provide a reliable, friendly, customer-oriented team member

WORK HISTORY
Maintenance and Delivery Worker, Leonardo’s Kitchen, West Haven, CT 05/2008 – 11/2015
 Performed general building duties including changing light bulbs, replacing curtains,
switching out light switches, completing plumbing repairs, and providing light carpentry
work
 Delivered restaurant catering orders to events serving 300 to 800 people
 Loaded and unloaded bi-weekly shipments of meats, vegetables, and other produce
 Facilitated back-of-house duties such as washing dishes, mopping and buffing floors, and
cleaning and sanitizing all food preparation surfaces

Mover and Driver, Bob’s Discount Furniture, Bridgeport, CT 02/2006 – 04/2008

 Drove box truck to deliver home furniture products to approximately 10 customers daily
 Provided customer point-of-contact support to relay concerns, questions, or issues to
sales team, communicating results and resolutions to the customer
 Moved furniture into and out of customer homes, apartments, and businesses
 Swept, mopped, and cleaned warehouse areas

Customer Service, Shelter Logic Corp., Watertown, CT 01/2000 – 10/2004

 Received and processed over 20 daily customer orders via phone or online
 Recorded all sales and customer data into company database, issuing receipts for
customers
 Provided post-transaction customer follow up to inquire about customer satisfaction with
the product and to create an action plan if the customer had any issues
 Facilitated troubleshooting with customers to walk them through best use of products and
how to work around potential difficult areas

EDUCATION
West Haven High School, West Haven, CT General Studies Diploma