A

Project Report
On
Job Satisfaction

Organizational Behavior
SUBMITTED TO ,
DR. SHALINI KHANDELWAL SUBMITTED BY
ABHINAV GUPTA
ATULIT GARG
NEHA THAKUR
HARSH JALAN
AKANSHA THAKUR
( GROUP NO – 2 )
 JOB SATISFACTION
Introduction

One way to define Job Satisfaction may be to say that it is

the end state of feeling. This can be better understood by
taking example of a foreman in an engineering industry.
He has been assigned the task to complete a special order
by a certain, deadline. Person may experience positive job
satisfaction because he has been chosen to complete the
task. It gives him a special status & feeling that he has
been trusted and given a special task, he likes such kind of
rush job and it may get him extra wages. The same could
be the sources of his dissatisfaction if he does not like rush
work, has no need for extra wages. Each one of these
variables lead to an end state of feeling, called satisfaction.

In summary, this theory tell us that job satisfaction is a

function of, or is positively related to the degree to which
one's personal & social needs are fulfilled in the job
situation.
 Another Theories of Job Satisfaction :

There are 3 major theories of job satisfaction.

Herzberg's Motivation - Hygiene theory.

Need fulfilment theory.
Social reference - group theory.

Rationale-

The organization must satisfy people’s needs and

influence these feelings for obtaining their co-operation
and support. Proactive attitude of people towards their
jobs, good communication system and individual
objectives are some of the factors of job satisfaction.
This study is on the impact of working conditions and
on the job satisfaction of employees. It concentrates on
the effect of factor in general and considers only the
perceptual element of employees.

Objectives-
 The objective of the study is classified into primary and
secondary objectives as they are follows-

Primary Objectives-

The primary objective of this project is to study the job

satisfaction level of employees and to suggest measures,
which might help the organisation in improving the “job
satisfaction level’’ among the employees.

Secondary Objectives-

• To know the employee satisfaction level towards the

organisation.
• To understand the relationship with the
organisation.
• To find whether there is scope for improvement within the
organisation.
• To study about their nature of job.

Methodology-
In the preparation of this report, we gathered the data
from different sources. The source of data is as follows:
All of the data that is collected by the survey taker in
this form is from first hand sources. The data was
collected keeping in mind the objective of this survey.

Google form-
It’s the most convenient way of creating form. The
wizard is so simple to use for the survey giver that there
is no hassle to give major part of your time. The
questions that formed part of this google form where
crisp & to the point.

Survey-
It’s always preferred to get into the field to know the
reality of any situation. The problem with google form
is we can’t 100% really on the results because we
cannot verify the person filling the form, as to does this
form relates to your situation. So to get a fully reliable
data that can form basis of your findings we also did a
survey by meeting people face to face, interacting with
them & asking them to the point questions related to job
satisfaction.
Tools-

Data which was gathered by filling the google forms &

survey taking was processed in a very simple manner to
determine how job satisfaction is affected with various
factors. Every response was assigned some score based
on that overall chart of job satisfaction was prepared.
Charts & graphs are prepared for easy comparability.

Use of Tools in our Questionnaire

Example No.1
This was the foremost question of the questionnaire that
was purposely put to know the demographic of the
audience participating in this survey. The results clearly
show that the most of the respondents are people who
haven’t spent more than 3 years in their current
organization.

Use of Tools in our Questionnaire

 Example No.2-

This question depicts the utmost factor that motivates

an employee in their job satisfaction. With the given
data it can deducted that recognition stands at top with
other factors following in a sequence of promotion,
meaningful work & salary at the bottom.
 Results of Job Satisfaction-

1. Most of the employees shift to different organization as

they don’t want to stay in the same organization for more
than 3 years.

2. Most of the employees are participative in nature.

3. Most of the employees feel that their given task according

to their qualification.

4. Majority of the employees are satisfied with their working

hours.
5. More than 50% of the employees are authorized to
perform their duties effectively.

6. Most of the employees share their experience to each

other.

7. Majority of the employees are satisfied with their physical

working conditions.
8. Most of the Top level management involves their
employees in decision making process.

9. Majority of employees are satisfied by the welfare

facilities provided by the organization.

10. Recognitions motivate the employee the most.

11. 50% of the employee are satisfied with the jobs.

12. Majority of the employee recommend their company to

their friends as a good company to work with.

13. Most of the employee agrees that management organizes

counselling program for them on a regular basis.

14. Majority of the employee are satisfied with the top

management.

15. Majority of employees satisfied with their job as a 4 star

rating.
Learning from the Findings

1. Morality of the respondents have freedom to

take decision. This shows de-centralization in
structure.

2. Working environment is very much

participative.
3. Organization is successful in providing good
working condition.

4. Employee are satisfied with the working

hours.
5. Organization provide good welfare facilities.

6. Employee recommend the company as good

and recommend the friend to join.
 7. Employee are satisfied with the management.

8. Employee work suit s with the qualification and

skill they have.

9. Employee are comfo rtable with the working

hour.

10. Management organises counselling

program for the employee.

11. Recognition factor motivates the

employee the most.

12. Job satisfaction according to the survey is

recorded as 4 Star.

Conclusion To The Report-

This report identifies the factors affecting the job
satisfaction given that job satisfaction is a dynamic
phenomenon that includes person’s attitudes and
behaviors.

The report also seeks to examine organizational

injustices if any and how they affect job satisfaction
with respect to organizational commitment.
Organizations in the modern business environment
consider job satisfaction as a legitimate factor that has
strong impacts on organizational commitment. In light
of this significance, it’s important for organizations to
evaluate and identify factors that affect job satisfaction.
Therefore, this research primarily seeks to study the
various factors affecting job satisfaction.
Our study finds that about 60% of the employees of the
working environment choose to be participative. 81% of
the Employees surveyed say that they change their jobs
within 0 to 3 years. Steps such as Communicate clear
goals and expectations to employees and Provide
constant feedback on the positives etc.

Only about 46% of the employees surveyed thinks that

employees share experience to help each other. Only
about 60% of the employees surveyed agree that the
physical working conditions are satisfactory. The 47%
of employees say that the involvement of employees in
the decisions been taken by top level managers. Most
important factor found out was that majority of the
employees gets motivation by “recognition”.
As a business owner or manager, you should be
focusing on employee engagement when it comes to
thinking about how to keep your employees happy.
When employees feel as if they are actively
participating and that their skill set is important and
useful during everyday work, they are more likely to
remain in their position with your dental practice.

Limitations To The Report-

Though offering much insight into the topic of diversity

and job satisfaction, this study has a number of
limitations. First, the sample size is too small to carry
out more sophisticated analysis. For example, many
respondents have answered “agree” to a number of
questions.

Secondly, due to the small sample size, the study might

not achieve content validity. This means that the sample
of respondents is not representative of the population.
Lastly, construct validity, the extent to which our
questionnaire measures job satisfaction and diversity,
has not been verified in this study.
Future research can be performed on a larger scale. A
likert scale could be used to measure the dependent
variables of job satisfaction and independent variables
of measures of diversity.

Bearing in mind that job satisfaction could also be

affected by other factors such as the level of pay and
physical environment, such interfering factors should be
accounted for. A multivariate analysis, such as canonical
correlation analysis could be used to more scientifically
and statistically compare job satisfaction in diverse and
non- diverse workforce.