Professional Documents
Culture Documents
for
Marketing Research
BACKGROUND
In Kanpur, there are 3 specialty coffee houses namely Barista, Café Coffee Day &
Nescafe. With the increasing awareness about these coffee houses more and more people
are going out to these kinds of places. What is to be identified is that why do customers
choose a certain coffee house over others. This is important in order to know the decision
making process of people who decide to go to such a place. This whole exercise will be
useful in deciding what is the primary criteria for the people to choose a coffee house.
OBJECTIVE
To determine the parameters and their relative significance which are taken into
consideration while choosing a coffee house. To also determine which is the best
specialty coffee house in Kanpur among Barista, Café Coffee Day & Nescafe.
METHODOLOGY
Qualitative
Conducting in-depth interviews with customers of coffee houses and determining the
parameters which they consider before choosing a coffee house. Also talking to managers
of these coffee houses to identify parameters they think are considered by customers.
Quantitative
This phase will include surveys using Questionnaire prepared on the basis of above
interviews. This will help in deciphering relative significance of various parameters. This
will be done using one of the various analytical tools available. Also based on this we can
find out which is the best coffee house according to the surveyed population of Kanpur.
Group No.: 2
Group Members:
1. Abha Anand
2. Anurag Gauba
3. Arpit Jain
4. Ritesh Gupta
5. Sandeepa Mahato
6. S. Sailaja
7. Shubham Nath
8. Vineet Nath