13-Sep-2019 Ref # 100920191409498254 MRHONNURU THANUS KUMAR D.No: 7-1-38/1/71 BLI.J.Nagar It Ameerpet Hyderabad 500016 Dear Customer, Card #H4386xxxxxx011946 This is with reference to your recent contact with us. We confirm thet, there is no outstanding amount in your above-mentioned card. In case you have any queries you may write to us through Citibank Online Internet Banking. ‘Sending your request through Citibenk Online Internet Banking is simple: 4. Log on to Citibank Online (www.citibank.convindia), with your User name and IPIN (internet password). If you don't have a Username or IPIN, you can select them online at the time of logging in 2. Select the Citibank product (e.g. Bank Account, Credit Card, Loan etc) and then select the "Your Queries’ link on the léft navigation panel 3. Click on ‘Compose Mail’ and write to us, we will post the response which can be accessed by clicking on the "Your queries’ link on Citibank Online ‘Assuring you of our best services at all tr This is @ computer generated letter and does not require signature.19.09.2019 Reference Number: 160141550189 Mr. Honnuru Thanuj Kumar 71:38/1/71 Bij Nagar 2 Ameerpet, Hyderabad Hyderabad - 500016 Sub: No Dues Certificate of SBI Card Number XX0XXXXXXXXX 1290, Dear Mr. Honnuru Thanuj Kumar, This is to confirm that your SBI Card Number XXXXXXXXXXXX1290 stands inactive for usage and currently there is no outstanding on your above-mentioned SBI Credit Card. Should you have any further queries on your SBI Card Account, please contact our helpline at 41860 180 1290 (tol), 39 02 02 02 (prefix local STD code) or 1800 180 1290 (toll free). Our ‘customer service representatives on the Helpline will be available between 8 am and 8 pm, Monday to Saturday. To access information between 8 pm and 8 am or Sundays, please use the IVR service at the same Helpline numbers, if you are not satisfied with this response, you can send us an e-mail at nodalofficer@sbicard.com. You will receive a response within 8 working days. Or you may write to Head-Customer Services, Tower C, 10th Floor, DLF |nfinity Tower, Gurgaon, Haryana- 122002 (kindly mention the Ref number written at the top of this letter) You will receive a response within 7 working days from date of receipt of the letter Goods and Service Tax will be charged as applicable on fees, interest and charges. Please update your latest contact numbers and e-mail id through our website or helpline. Yours Sincerely Baljot Kaur Sr. Manager - Payment Assistance PS. To Know about the SBI Card, its powerful benefits, exciting offers and exclusive discounts. please visit www.sbicard.com or e-mail us at customercare@sbicard.com porte Crd Sofety Ts: Fae ovr Bower ean the cad whet cing te ame mile pcs acs gral ie 18 Cr Homan tar Agrey/Comestr bank evs a rods ot Cas & Payment Services PL (AF Tomes, Tower Tel, 0728-4589803 Repitred Office: 2 Fbo: Block 2, lang 3, ima cstomercore@stiard.com Unt 407 & 402 th Flo, Aggarwal Milernium Tower, DAF cyber Cy, Grup 122002, Website: sbicerd.com £123, Neti ubhash Pic, Waniper, New Deh - 110088 arya, ‘CN 6599901 199HPCONIRED