19- 06-2019

EJ calls attended by activity ce but not updated / suspended - pasha location /

In124b06 delay in call acceptance

FIS ubi call escalated dilip did not discussed with Ramnath flm visit was done

Mail sent for call update no revert by dilip

In114e01 eta lapsed not updating calls

In144a03 delay in call acceptance

Yesterday discussed with mangalore CE’s for ej dispute call still not updated with valid eta

CE location changed no update from raichur location

In124b06 delay in call acceptance

In124c05 attended andhra bank call did not close call on real time basis

In124b08 delay

In124b06 delay in call cceptance

In114j04 wp at site no update / mail sent

Call transfer for gam call no proper communication / coordination

In124b09 call informed not accepted and eta updated

CE mahesh ej call link issue at site twice informed still snaps not shared

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20-06

Sharath nigh call not accepted till 10:00 as call was pending for call cancellation

No revert for ce eta for avinash/ latheesh and Sudheer for mail sent for wristers footage call

In114p01 all is accepted valid eta not updated for wristers call

In144a04 aware of eta of sbi call not updated in system

Pasha mail sent for sbi call no revert or updated in remarks

 In124b06 delay in part request

In124b09 eta is getting revised no update for escalated hdfc ip call

In114g05 delay in part request

In144u02 in114m04 not sending mail for type 4 calls in144a03 in114c01

In114q81 wp at site no update

In124f04 type 4 done no mail sent in124b08