CHAPTER 17

INFORMATION TECHNOLOGY

Presented by:-
Supriya S. Chavan,

A. A. O.,Investment Dept.
INFORMATION
TECHNOLOGY
Information means to describe any
data in presentable form.

Information Technology means how

to explore this information
Through worldwide network of
computers. One can access
any web-site on this worldwide
web.
 INTERNET
The internet is a worldwide system
Simply sitting in your living room you
can keep in touch with entire world.
It has become possible to send and
receive information almost
instantaneously.
Internet allows access for anybody from
anywhere.

One can access the same through

computers.

Information travels through the internet

at incredible speeds.

It cuts across international boundaries

Once information posted on a 'Website' is

available to anybody from anywhere in
the globe, at no cost.
 Protection
Access to the information can be
protected and made available to specified
individuals.
By allotting password to the individuals.
Sometimes we may require to pay a fee
for information.
 Intranet
Intranet is an in house network. Restricted to
private circulation.
Intranet will be available only to its offices and
personnel.
The difference between internet and intranet is
similar to the difference between newspaper and
in-house newsmagazine.
Circulars meant for internal circulation can be
posted on intranet, & anybody will have
immediate access to it.
It is possible to restrict some information to
certain categories of persons by allotting
Usefulness of Internet
and Intranet.
Be able to operate from any location

Be able to operate any time of day or

night

For distribution of information that

changes frequently.

Send and receive mail

 E-mail
E-mail is short form of Electronic Mail.

Some of the employees of various classes have

been given personal E-mail id which is his address
in the net.

Search, read, and download data, files, pictures.

Exchange letters and discuss with individuals.

Join discussion groups, including video

conferences
Communicate in real time across long
distances without any delay.

Display information for who ever is

interested.

E-commerce (buy & sell)

Benefits to agents
Can receive all circulars and instructions issued by
any office.

Delays on account of postal transmission, dispatch

department, being forwarded from one level to
another, absence of peons, wrong addresses,
misplaced through oversight, lost in transit,can be
avoided.

Communication to and from office will be immediate

and at low cost.
Any doubts with regard to proposal,
benefits, premium, taxation, medical
examination, insurability can be discussed
directly from person concerned.
Benefits to policyholders
Details of various policies, benefits thereunder &
premiums payable.

Prospects can get advice on suitable insurance

plan for themselves just by opening website of
insurer on its computer at home.

Policyholder can get information about status of

policy, bonus, surrender value, loans available,
revival possibilities, nearest office..housing loans
available on policy and other benefits.
Premiums can be paid without going to office
by direct credit to policyholders credit card or
bank account.
 Kiosks
Kiosk are unmanned information centres.
With interactive touch screen.

Kiosks are placed at public places.

kiosk is a self contained unit that combines

hardware and software.

It is a blend of all current media including

graphics, video, text, and quality sound.
It consist of touch sensor and monitor.

user is expected to touch the relevant

sensors through various interactive
screens.

The information is received after

interacting through various interactive
screens.
LIC has kiosk on more than 100 locations
covering its divisional headquarters.

Kiosk provide information on policy status,

product information about all products

can be used by those who do not have their

own computers and can not access the
internet

Can be operated 24 hours a day

Do not require any supervision like the ATMs

of banks.
 Rural areas
The growth of economy will be faster in
rural areas than in the urban areas.the
income levels and life styles are
changing.
The normal channels of communication
are slow, because of distance involved,
the lack of good roads and infrequent
transport.
The telephone which has penetrated
deep into the rural areas is good enough
to as a base for building the internet.
ITC, a cigarette company, has taken a lead
in expansion of telephone network in rural
areas. It had covered nearly a thousand
villages by the end of the year 2001.
If insurers will also take steps to build such
network system in villages, it will be a big
boost to the agents working in rural areas.
It will also become easier to extend the
services to the policy holders in rural
areas.