A. Complete the dialogue below about Reservation!

Receptionist: Thanks for calling Pasundan Restaurant. How may I help you?
Caller: ...................(1.)
Receptionist: Certainly, Sir. For which day and time please?
Caller: ............................(2.)
Receptionist:......................(3.)
Caller: Mr.Adam
Receptionist: And a phone number where we can reach you?
Caller: It’s 1-800-456-789 (1-800-456-789)
Receptionist: Okay, let me repeat back to you the information I have. A reservation for the Tuesday after next
for ten at 8 p.m; is that correct?
Caller: Yes, that is right. Thanks for the help!

B. Answer the questions based on the text below!

Appointment with the surgeon
A : Good morning, Dr. Beniqno’s surgeon
B : Good morning, I would like to make an appointment to see Dr. Beniqno, please.
A : Who is the speaking now?
B : Murwati Banu
A : The doctor is in his practicing office with his patient. Please wait for a few minutes. Please take a
seat.
B : Okay, thank you

4. Where does the conversation happen?

5. When does the conversation happen?
6. What is the name of the doctor?
7. Where is the doctor?
8. Will she meet him?

C. Please choose the correct sentence to complete the dialogue.

9. Reservation agent : Good morning, Hyatt Hotel, may I help you?
Customer : ... .......a room for two people for 3 days from December 20 to the 22.
Reservation agent : Would you prefer a king-size bed or two double, sir?
Customer : I’d two double please.

A. Do you have available rooms for tomorrow?

B. Do you have any rooms with a park view?
C. This is Donna Smith speaking. I’d like to book
D. I’d like to make a reservation
E. What’s your full name?
10. Tour agent: Sparkly Airlines. How may I help you?
Customer: I’d like to book a round-trip flight for three people from Jakarta to Tokyo on October
10, returning on the 18th.
Tour agent: Do you have any preference for what time of a day would you prefer?
Customer: ...
A. How many people will travel?
B. Do you want window seat?
C. How old are you?
D. Is there terminal change?
E. We’d like to leave Jakarta at night and leave Tokyo in the morning.
11. Customer : Hello, is this Rendang restaurant?
Staff : You’re right, ma’am. How may I help you?
Customer : ....
Staff : I’m sorry ...
Customer : Do you have any openings for tomorrow?
Staff : Yes, we have tables available for tomorrow afternoon and evening.
A. I’d like to make a reservation this evening; We’re completely booked this evening.
B. I’d like to make a reservation this evening; We have available tables.
C. What time is your restaurant open? ; We’re closed.
D. We’re closed; Can I reserve?
E. Can I reserve?; We’re full.

“Good Luck, Do by Yourself, Kerjakan dengan Jujur Nak karna kejujuran adalah cermin
Kepribadian”