Professional Documents
Culture Documents
Severity:
Severity is defined as the extent to which a particular defect can create an impact on the
software. Severity is a parameter to denote the implication and the impact of the defect
on the functionality of the software.
Priority:
Priority is defined as parameter that decides the order in which a defect should be fixed.
Defect having the higher priority should be fixed first.
High:
Software in unusable state, memory dump, failure to starts, OS freezes when application starts,
database corruption, abnormal termination of software, etc.
Medium:
Software in usable state, Functional issues, Performance issues, incorrect error messages, etc.
Low:
Spelling mistakes, Grammatical mistakes, GUI(software cosmetic flaw) issue, Change request.
CLASSIFICATION OF SEVERITY CAN VERY DEPENDING ON COMPANY RULES AND TOOLS USED
Bugzilla:
Enhancement/Trivial/Minor/Major/Normal/Critical/Blocker
Mantis:
Feature/Trivial/Text/Tweak/Minor/Major/Crash/Block
HIGH:
Immediate fix is required as testing activities are blocked.
MEDIUM:
Must fix before software is released.
LOW:
Would like to be fixed, even if not fixed, can be released.
1.Defect ID
2.Date
3.Project name
4.Module name
5.Sub Module name
6.Phase
7.Type
8.Severity
9.Priority
10.Summary
11.Description
12.Status
13.Reported by
14.Assigned to /CC
Few Defect Reporting Tools:
HP-QUALITY CENTER
IBM-Clear Quest
Bugzilla
Mantis
Manual-MS-Excel