Fill rate Following are the action taken to improve fill rate –

Structural change-

1.       Safety stocks norms revisited for all CRCs

a.       Up country CRC – 10 days(Safety stocks) – 15 days (Maxim
b.      Same City CRCs with TPL delivery - 5 days (Safety) - 10 days (Maximum)
c.       CRC located at far flung areas e.g Jammu, Gangtok & north east. 15 days (Safety)-2
2.       Quarterly revision of stocks norms in Inventory flow Pan India.
a.       We have revised stocks norms from 19 days to 23 days in Q3 2019, then we again
3.       SKU wise prioritization given to factory for their production planning.

Operational change-

1.       Started tracking NOD SKU wise WH wise on weekly basis and proactively plan distribution among
2.       Based on daily fill rate report, action are taken
a.        Locating late vehicle not reporting to WH as per SLAs.
b.       Ensuring priority vehicle unloading at WH based on SKU shortages.
3.       Proactive steps for SKUs low inventory before Sales closing.
a.       Direct dispatch / Train dispatch/ Air dispatch from production site to WH.

Forecast accuracy
Structural change-

1.       Demand Templates for different channels

a.       Direct Channel - Use of ARIMA based forecast tools
b.      For Partner channel - Yet to finalize forecast tools
c.       For E com - Regression based
2.       Monthly firm sales plan
a.       We have revised stocks norms from 19 days to 23 days in Q3 2019, then we again
3.       SKU wise prioritization given to factory for their production planning.

Operational change-

1.       Started tracking NOD SKU wise WH wise on weekly basis and proactively plan distribution among
2.       Based on daily fill rate report, action are taken
a.        Locating late vehicle not reporting to WH as per SLAs.
b.       Ensuring priority vehicle unloading at WH based on SKU shortages.
3.       Proactive steps for SKUs low inventory before Sales closing.
a.       Direct dispatch / Train dispatch/ Air dispatch from production site to WH.
s(Safety stocks) – 15 days (Maximum stocks)
afety) - 10 days (Maximum)
k & north east. 15 days (Safety)-20 days (maximum)

days in Q3 2019, then we again revised from 23 days to 21 days in Q4 2019 based on consistency in fill rate and Inventory.

oactively plan distribution among WH based on per day sales.

on SKU shortages.

production site to WH.

days in Q3 2019, then we again revised from 23 days to 21 days in Q4 2019 based on consistency in fill rate and Inventory.

oactively plan distribution among WH based on per day sales.

on SKU shortages.

production site to WH.

e and Inventory.

e and Inventory.
Service level Structural change-

1.       Safety stocks norms revisited for all CRCs

a.       Up country CRC – 10 days(Safety stocks) – 15 days (M
b.      Same City CRCs with TPL delivery - 5 days (Safety) - 10 days (Maximum)
c.       CRC located at far flung areas e.g Jammu, Gangtok & north east. 15 days (Safe
2.       Quarterly revision of stocks norms in Inventory flow Pan India.
a.       We have revised stocks norms from 19 days to 23 days in Q3 2019, then we a
3.       SKU wise prioritization given to factory for their production planning.

Operational change-

1.       Started tracking NOD SKU wise WH wise on weekly basis and proactively plan distribution am
2.       Based on daily fill rate report, action are taken
a.        Locating late vehicle not reporting to WH as per SLAs.
b.       Ensuring priority vehicle unloading at WH based on SKU shortages.
3.       Proactive steps for SKUs low inventory before Sales closing.
a.       Direct dispatch / Train dispatch/ Air dispatch from production site to WH.

Inventory
Structural change-

1.       Safety stocks norms revisited for all CRCs

a.       Up country CRC – 10 days(Safety stocks) – 15 days (M
b.      Same City CRCs with TPL delivery - 5 days (Safety) - 10 days (Maximum)
c.       CRC located at far flung areas e.g Jammu, Gangtok & north east. 15 days (Safe
2.       Quarterly revision of stocks norms in Inventory flow Pan India.
a.       We have revised stocks norms from 19 days to 23 days in Q3 2019, then we a
3.       SKU wise prioritization given to factory for their production planning.

Operational change-

1.       Started tracking NOD SKU wise WH wise on weekly basis and proactively plan distribution am
2.       Based on daily fill rate report, action are taken
a.        Locating late vehicle not reporting to WH as per SLAs.
b.       Ensuring priority vehicle unloading at WH based on SKU shortages.
3.       Proactive steps for SKUs low inventory before Sales closing.
a.       Direct dispatch / Train dispatch/ Air dispatch from production site to WH.
s(Safety stocks) – 15 days (Maximum stocks)
afety) - 10 days (Maximum)
k & north east. 15 days (Safety)-20 days (maximum)

days in Q3 2019, then we again revised from 23 days to 21 days in Q4 2019 based on consistency in fill rate and Inventory.

oactively plan distribution among WH based on per day sales.

on SKU shortages.

production site to WH.

s(Safety stocks) – 15 days (Maximum stocks)

afety) - 10 days (Maximum)
k & north east. 15 days (Safety)-20 days (maximum)

days in Q3 2019, then we again revised from 23 days to 21 days in Q4 2019 based on consistency in fill rate and Inventory.

oactively plan distribution among WH based on per day sales.

on SKU shortages.

production site to WH.

e and Inventory.

e and Inventory.
Improvement in Gross margin/SKUs and % Margin per SKUs

Phase in/Out