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Lasswell’s communication model has 5 components which is used as an analysis tool for
evaluating the communication process and components. The components are the questions to
be asked to get the answers and keep communication going.
Though Lasswell’s model was developed to analyze mass communication, this model is
used for interpersonal communication or group communication to be disseminated
message to various groups in various situations.
Lasswell’s model was developed to study the media propaganda of countries and
businesses at that time. Only rich people used to have communication mediums such
as televisions and radios back them. It was made to show the mass media culture.
Lasswell also brought the concept of Effective Communication Process. He talked about
the relation between presentation of facts and how it generates different effects. The use of the
concept of effect makes Lasswell’s model non-linear unlike it’s name. It’s because effect can also
be taken as feedback.
Sender (Information source) – Sender is the person who makes the message,
chooses the channel and sends the message.
Encoder (Transmitter) –Encoder is the sender who uses machine, which converts
message into signals or binary data. It might also directly refer to the machine.
Channel –Channel is the medium used to send message.
Decoder (Receiver) – Decoder is the machine used to convert signals or binary data
into message or the receiver who translates the message from signals.
Receiver (Destination) –Receiver is the person who gets the message or the place
where the message must reach. The receiver provides feedback according to the
message.
Noise –Noise is the physical disturbances like environment, people, etc. which does not
let the message get to the receiver as what is sent.
Explanation:
The sender encodes the message and sends it to the receiver through a technological
channel like telephone and telegraph. The sender converts the message into codes
understandable to the machine. The message is sent in codes through a medium.
The receiver has to decode the message before understanding it and interpreting it. The
receptor machine can also act as a decoder in some cases. The channel can have noise
and the receiver might not have the capacity to decode which might cause problems in
communication process.
Here, for instance, brain might be the sender, mouth might be the encoder which
encodes to a particular language, air might be the channel, another person’s ear might
be the receptor and his brain might be the decoder and receiver.
Similarly, air is the channel here, the noise present in his environment that disturbs them is
the noise whereas his response is the feedback. There were only 5 components when the model
was made. Noise was added later.
Example:
A businessman sends a message via phone text to his worker about a meeting
happening about their brand promotion. The worker does not receive the full message
because of noise. It goes like this:
Businessman: We have a meeting at the office (“at 8 am” goes missing due to phone
network disruption or noise)
Worker (feedback) : At what time?
It can happen within our self or two people; each person acts as both sender and
receiver and hence use interpretation. It is simultaneously take place e.g. encoding,
interpret and decoding.
Semantic noise is a concept introduced here it occurs when sender and receiver apply
different meaning to the same message. It happens mostly because of words and phrases
for e.g. Technical Language, So certain words and phrases will cause you to deviate from
the actual meaning of the communication.
Note: When semantic noise takes place decoding and interpretation becomes difficult
and people get deviated from the actual message.
Advantage of Osgood- Schramm model of communication
1. Dynamic model- Shows how a situation can change
2. It shows why redundancy is an essential part
3. There is no separate sender and receiver, sender and receiver is the same person
4. Assume communication to be circular in nature
5. Feedback – central feature.
Disadvantage of Osgood- Schramm model of communication
This model does not talk about semantic noise and it assume the moment of encoding
and decoding.
A – Sender
B – Receiver
X – Matter of Concern
The relationship between A and B is like student and teacher, government and public or
newspaper and readers. Sender and Receiver may work in a same flow but the same
time some factor like “X” may affect their flow of relationship. “X” it may be third
persons, issue, topic or policy.
Westley-McLean’s model (1976)
Westley and MacLean’s Model of Communication was suggested by Bruce Westley (1915-1990)
and Malcolm S. MacLean Jr. (1913-2001) in 1957. This model was an adaptation from
Newcomb’s model of communication, which talked about co-orientation for simultaneous
orientation in a two way communication. It also consisted of some concepts from Lewin’s
model.
The model says that communication does not begin when one person starts speaking,
but it does when a person responds to something from his/her surroundings. The
person must first receive message from the environment and then, he/she responds
according to his/her object of orientation.
The Westley and MacLean’s model can be applied in two contexts: interpersonal
and mass communication, the point of difference being the feedback. Feedback is
direct and fast in interpersonal communication and indirect and slow in mass
communication. The model also differentiates message as purposive and non-
purposive.
The major components in the communication process for the model are
Then, the response is coded after interpreting the environmental response. The coded message
is transmitted to a second respondent who interprets the message differently according to
his/her objects of orientation and provide feedback to the sender.
Gatekeeper and opinion leader are the parts of communication process in mass
communication. They are the editors, proofreaders, etc. who choose which message
should be published and what effect will it have on the audience. Filter of the message
is dependent on many factors.
Gatekeeping is done in these levels:
1. Individual level: A person’s gender, sexual orientation, culture, likes, dislikes, etc.
2. Routine practice level: Pre-established set of rules and practices for a particular
type of work to be done
3. Communication organizations: The policies of the organization that is publishing
the work
4. Social institutions: The social systems by which the message is formed
5. Societies: Societal values and belief systems, rules and norms, etc.
Example:
In a website, there are many writers. They write and send the articles to get them
published. But the editor chooses the articles that are relevant. The comment box is the
place where the audience can give feedback.
Here,
1. X1 is any article
2. X2 is the audience comments
3. X3 is the website
4. f is feedback
5. A is writers
6. B is the audience
7. C is the gatekeeper or the editor
So,
there is a feedback loop between Audience (B) and the Editor (C) after sending the
article for publishing, which is known as “fBC”.
There is a feedback loop between Editor (C) and Writer (A) giving response to the writers,
which is known as “fCA”.
There is another feedback loop between Audience (B) and the Writers (A) in the
comments, which is known as “fBA”.
The message received from the environment can be accidental or abrupt, so might not
be intentional. So, the signals can be received anytime and message is formed anytime.
Selection
Context
Availability
M (man or machine) cannot perceive the entire content of the event “E”. So M selects the
interesting or needed content from the entire event and filtering the others. The context occurs
in the event and Availability is based on ‘M’s attitude, mood, culture and personality. (For eg.
How a journalist perceives the messages from the event and also can’t focus the whole event so
they filter the unwanted or unrelated content from the event. This filtered content is not same as
like the actual event content because the journalist edits the content based on his attitude, mood
and cultural background or press policies).
M has to use channels (or media) over to send the message which he has a greater or lesser
degree of control. The question of ‘control’ relates to M’s degree of skill in using communication
channels. If using a verbal channel, how good is he using words? If using the Internet, how good
is he at using new technology and words?
This process can be extended to infinitum by adding on other receivers (M2, M3etc.) who have
further perceptions (SE3, SE4 etc.) of the statements about perceived events.
Example:
In case of news reporting, E can be any event that has happened and the reporter (M)
selects a particular part of event (E1) that may be provide his channel higher TRP
ratings or the news may boost the particular party which his channel supports. This SE2
is sent through a medium to the mass audience. Then the audience distributed the
message (SE2) and he (M1) sends to his friends with his interpretation and the process
continues.