Erin Ploeger
Instructional Designer
CONTACT
5 5 60 W . 9t h St r ee t. A pt 1 06
W i n on a , M N 55 9 87
t: 715-441-9503
e: esploeger@gmail.com
PROFILE
Dedicated learning and development
professional with the goal of
collaboratively and individually
maximizing the potential of each
participant by consistently providing
relevant, engaging, challenging, and
productive learning opportunities in
areas of compliance, leadership,
company initiatives, soft skills, and
business programs. I bring more than
3 years’ experience in designing
various learning materials and
program plans in a fast paced, highly
transforming culture while working
closely with managers, executives,
and professionals.
EDUCATION
B ac h e l or of A rt s
C o m m u ni c at ion St ud i es
G l o b a l S tu di es
Winona State University | 2012 - 2016
S t ud y A b ro ad
Southern Cross University | 2013
Adapted to an unfamiliar environment
and embraced cultural differences while
using communication and organization
skills to navigate through new cities.
Built interpersonal relationships with
students, staff, and community
members from all over the world.
SKILLS
Adobe Photoshop and Illustrator Audacity
Articulate Storyline 360 PowerPoint
Design and Development Model Publisher
Stakeholder Relationships
Learning Management System
PROFESSIONAL EXPERIENCE
A ss o c iat e I n str u ct i on a l D es ig n e r
Fastenal Company | January 2016 - Present
Winona, MN
 Assists with the design and development of online training and training materials
delivery as required for new solutions and programs training, continuing
improvement, and other topics as required.
 Collaborates with internal departments and/or Subject Matter Experts through
face-to-face and remote interactions to determine training content and manage a
curriculum development plan for new online courses.
 Evaluates learner and stakeholder feedback and incorporates process
improvements into training that enhance student and stakeholder satisfaction.
 Identifies and communicates opportunities to improve instructional and
informational materials for content accuracy, training efficacy, and language
professionalism on a scheduled basis.
 Works with a wide array of learning and visual tools including (but not limited to)
Articulate Storyline, Photoshop, Audacity, and Publisher to create and maintain high
quality online training courses and technical documentation.
 Serves on various committees within the Fastenal Company and department.
 Manages and Fastenal Branch Internship Program by performing administration in
the LMS, program evaluations, and maintaining supply and inventory of training
materials and supplemental resources for program.
L e ve l 5 Ta st i ng R oo m P r of es s io n al
Elmaro Winery | August 2016 – December 2018
Trempleau, WI
 Provided the first line of information to the customer by greeting, directing and
answering questions regarding the wines, merchandise, history, and facility.
 Served samples of wine, along with appropriate information concerning the wines
to customers in both individual and group settings.
 Completed 120 hours of in-person and online training to expand wine and industry
knowledge.
P u b l i c Af f a i rs I nt er n
Mayo Clinic Franciscan Health Care | June 2015 – November 2015
LaCrosse, WI
 Maintained the Public Affairs television studio.
 Assisted in the production, writing and coordinating of video programs/stories/etc.
that was used through internal and external methods, including online and other
media opportunities as a long-term or short-term production.
 Wrote and edited press releases, scripts, and other communication plans that
provided the mission of Mayo Clinic Health System.
ACCOMPLISHMENTS VOLUNTEER
2017 Minnesota E-Learning Summit Fastenal Picnic Committee
2013-2016 Dean’s List Winona Area Humane Society
2015-2016 Lambda Pi Eta Operation Christmas Child
Affair for the Animals