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Raghavendhar multi-speciality hospital

The organization is built on the foundations of strong clinical governance where focus is
on patient safety and quality improvement. From modest beginning a decade ago, the
synergy of proficient practitioners and prudential management, Raghavendhar clinic has
metamorphosed to Raghavendhar multi-speciality hospital. The hospital follows ethical
behavior in its care, treatment and business practices. Highly personalized services and
compassionate care of our hospital has been the attraction for patients from all over Tamil
Nadu.

History of the hospital

In the twelve short years since its inception, Raghavendhar hospital has grown from a
small out-patient clinic to multi specialty tertiary care hospital with 150 beds and an
attached College of Nursing. Our chairman Dr.M.Murugan is always engaged in both
short term and long term planning to fulfill the needs and expectations of patients, their
families and referral sources.

1996-started as Raghavendra clinic


2000-Raghavendhar hospital with 10 beds
2002-Raghavendhar Hospital with 15 beds and an operation theatre
2004-Raghavendhar multi-speciality hospital with 50 beds
2006-Formation of Eve’s SEED Trust and rendering social activities
2008-Inauguration of Chithirai College of Nursing
2009-Expansion of hospital by increasing the bed strength from 50 beds to 150 beds
2010-Upgradation of secondary level hospital to tertiary care multi-speciality hospital
with the extension of modern infrastructure.

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Our vision

Our vision is to establish ‘Raghavendhar Hospital’ that responds to present needs


while anticipating the future advances – with competent doctors, advanced
equipment, range of services under one roof and total quality care coupled with
courteous and caring staff.

Our strength

The strength of the Raghavendhar multi-speciality hospital is the dedicated, committed,


and sincere multi-disciplinary team approach of its medical, paramedical, non-medical
personnel and administrators, who unmindful of time and tide continue to provide highest
quality care. We have complimentary surroundings where innovation, teaching and
research will continue to flourish meeting the needs of patients of 21st Century.
The attached Chithirai College of Nursing (B.Sc - Nursing) is a centre of excellence,
providing value-based paramedical education where the highest human qualities of
empathy, compassion, dedication and sincerity are instilled. The College of Nursing is an
added feather to the crown of Raghavendhar speciality hospital. The hospital service is
strengthened by a paramedical team of College of Nursing. They have ongoing
orientation, education, including in-services, training, and other activities that improves
and maintains competence.

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Location

The magnificent hospital at 36-E, Kurivikaran Salai, Madurai, is located in heart of the
city and is easily accessible to all local and feeding villages in and around Madurai. It is
situated 5 km from Periyar bus stand and rail way station; 1.5 km from Anna bus
stand; 4 km from Mattuthavani main bus stand and 13 km from the Airport. The site
is present in the entry point to major towns of east and southern districts of
Madurai.
Our Hospital
 We have a state of art, trauma department, to tackle poly trauma
 We have established surgical wards and theatres, providing facility to undertake
all super speciality case.
 We provide holistic care for cancer patient.
 We have a unique women speciality block to provide health service to
womanhood in all her course of life with special focus on In-Vitro Fertilization.
 We have a coordinated team to tackle all medical and surgical emergencies.
 We will promote preventive health care and wellness centre and start mobile
clinics

We believe that a warm, friendly environment is essential to the process of healing and
recovery. Therefore, the hospital is designed to be comfortable and welcoming. The
model aligns the patient with his or her care givers in a more focused, less congested,
care environment.

Our hospital offers a total and comprehensive health solution comparable to the best
hospitals in Tamil Nadu, with extensive facilities comprising 3 modern operating theatres,
25 equipped intensive care beds, hi-tech labor suite, pleasant and well designed wards, a
comprehensive well-equipped clinical laboratory and well stocked pharmacy.

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Operation theatre

The theatre complex has three in built theatres with specially trained team of staffs who
maintain the theatre with utmost perfection. Theatre complex enables to cope up all
emergency and elective surgeries without interruption. The operation theatre has
centralized oxygen supply and suction, double dome halogen light, hydraulic table with
all adjustments, perfect autoclave, hi-tech anesthesia machine, C-arm, NIBP monitor and
endoscopic equipments for all specialties. The modern surgical equipments for all
speciality surgeries are stocked in operation theatre complex.

Intensive care unit

Our critical care rooms are focused on quality, safety and service. The healing
environment eases the stress in emergencies. The unit has 25 beds including 2 designated
resuscitation suites. The cabins are designed identically with all medical equipments
located in the same places to ease functioning. Each cabin is provided with hydraulic
adjustable cots, bedside NIBP monitors, central suction and oxygen supply. Bedside
ECG, mobile x-ray unit, adjustable lamps, cup boards, trolleys and equipments for minor
surgeries facilitate the treatment. Defibrillator and ventilators for both adult and pediatric
cases aid in the management of cases with respiratory failure.

Labor suite
The patient friendly and well equipped delivery room has an en-suite shower and toilet, a
state-of-the-art hydraulic adjustable delivery bed, an arm-chair for the birth partner,
stereo and baby-care equipments. Hospital labor suite is fully equipped centralized
oxygen and suction, NIBP monitor, halogen lights and fetal monitor which assure safety
of the mother and baby.

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Diagnostics services

The laboratory is equipped with hi-tech adjustable speed microcentrifuger, haemocount,


chemistry analyzer, Enzyme Linked Immuno Assay reader with efficient reporting
system. The radiological unit with high resolution and modern ultra sonogram with color
Doppler provides accurate diagnostic potency. Echo cardiogram and computerized tread
mill offers high tech assessment of cardiac status. The equipped laboratory offers
serological, biochemical, pathological and microbiological diagnostic procedures.

Service offered

The demand for the medical services in general and specialty fields in particular have
been growing consistently. The kinds of service provided in our hospital include

 Emergency & poly trauma care


 General and speciality surgery
 Obstetrics and Gynecology
 Orthopedics
 Medical and surgical oncology
 Endocrinology
 Medical diseases
 Preventive health check-ups

Apart from the conventional services the hospital also uses other services which include

 Free medical assistance to poor and deserving patients


 Cashless medical services through insurance agencies

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 Authorized service provider under Uyir Kakkum Kalaigner Kaapitu Thittam

Emergency Services

The emergency service team with surgeons, physician specialists, anesthetists and nurses
are ready to stabilize the emergency, critical care, trauma and for all patients with known
or potential serious illness. The emergent situations such as cardiac arrest, stroke, major
trauma and other acute injuries or illnesses are tackled efficiently by the team. It has easy
access from the emergency entry. The interrelated communication system, laboratory and
blood bank services offer timely management. The enough supply of medical, surgical
and orthopedic equipments facilitates treatment in case of emergency.

General and speciality services

The number of surgeries performed in a month is numerous and various major surgeries
from all surgical specialties like gastroenterology, gynecology, orthopedics, urology,
cancer surgery, skin and soft tissues, cosmetic and head and neck surgeries are performed
with the well organized theatre list and schedule. The organized theatre schedules sustain
the increasing surgical load of the hospital.

We tackle emergency stroke and hemorrhage in the brain and spinal cord and perform
neurosurgical emergency procedures to save the life and revert the neurological functions
back by rehabilitation. A number of intracranial tumors are successfully operated.
The surgical results of spine surgery and hip and knee replacement are remarkable. A
range of facio-maxillary and ENT surgeries are performed regularly. We undertake
surgical clearance for various cancers and maintain a cancer registry in which we follow
our surgically managed cancer patients at frequent intervals.

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The countless number of reconstructive surgeries, cleft lip corrections, hand surgery and
burn surgery are performed. Abdominal wall hernias and defects are reconstructed with or
with out mesh. Importance is also given to the shape and many a times liposuction is also
done along with the reconstruction to get a pleasing shape as well.

The reconstructive procedures performed in the reproductive tract like tubal


recanalisation and tuboplasty assist in fertility treatment. We realize that the relationship
with their caregivers, the efficacy of treatment and patients' satisfaction – all improve
when patients understand their problem and the plan for its management. Patients receive
information and are involved in decisions about care, treatment, and services provided.
There is always a preoperative counseling before any surgical procedure.

Obstetrics and Gynecology

We are proud of the current services we offer, particularly those for women and their
babies, including Obstetrics and Gynecology. The gynecological services offered by the
department are comprehensive and meet the needs of all problems related to women’s
health.
Gynecological surgeries are performed by experienced gynecologist and include:
hysterectomy, excision of benign and malignant tumors of the uterus and ovaries.

Specialists from other fields, such as general surgery and urology, stand ready to assist as
and when needed, for specific gynecological surgeries that require joint participation of
these specialties. In addition to conventional types of surgery, the surgeons have rich
experience in performing fine invasive procedures such as laparoscopy and hysteroscopy.

We offer guided introductory tours for the expected mother of the labor and delivery
suites and the maternity wards. We give them labor preparation courses, natural birth

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programs, postnatal neonatal care and breast feeding training programs.

The delivery room is manned by the gynecologist, medical officer and separate nursing
team. Anesthetist is available on call for painless labor which has lot of fascination. The
staff nurses are trained in a number of methods of relaxation and pain relief, such as
movement, aromatic massage, TENS, etc. Our patients are happy with a course of
painless labor assisted by an anesthetic team who offer epidural anesthesia. Women may
choose to receive an epidural immediately on request, on condition that the progress of
delivery allows it. Women can move around, without feeling pain. Mothers in the
rooming-in system receive breastfeeding counseling from an experienced team of nurses
and from breastfeeding counselors.

The operating theater dedicated to Caesarian sections (emergency and elective) and
additional neonatal intensive care beds are supportive to tackle any high risk pregnancy.
NICU is equipped with pediatric warmer with inbuilt suction and oxygen supply with
thermo controller. The alarm system of the equipment further augments the work
efficiency. The phototherapy unit, pediatric resuscitation trolleys and pediatric ventilators
support the NICU to tackle any sick babies. Above all the service by the experienced and
committed doctors and staff of NICU gives us immense support to care our babies.

We offer women master health check-ups, cancer screening, hormone replacement


therapy or non-hormonal medical therapy, nutritional programs rich in calcium,
appropriate physical activity (“bone building”) and workshops on coping with mid-life
changes and on nutritional needs of this age group.

Our basic infertility clinic offers investigating infertility, semen analysis, hormonal
assays, follicular scanning, PCT and treat the childless grieving women with ovulation
induction and intrauterine insemination. The team of doctors comprising of gynecologist,
endocrinologist, andrologist and paramedical team of staffs and counselors provide a
holistic care for the couple.

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Orthopedics

The Orthopedics Department is an acclaimed resource for treating muscle, bone, and joint
disorders. Our orthopedic surgeon has diverse expertise and is committed to provide
effective solutions for people with a wide range of orthopedic problems from broken
bones to spinal disorders, from crippling arthritis to sports medicine. These services
include:

Arthritis Care
Joint Replacement Services
Sports Medicine and Arthroscopy
Musculoskeletal Tumour Surgery & Reconstruction
Physical Medicine and Rehabilitation
Orthopaedic Trauma
Paediatric Orthopaedics
Ambulance facility

The mobile ICU is large vehicle and has sufficient place to treat the patient when on
wheels. The ICU ambulance will be accompanied by a Doctor, 2 Nurse and Ambulance
technician. The vehicle is air-conditioned to avoid the road dust polluting the interior of
the vehicle. It will have uninterrupted power supply, cardiac monitors, pulse oxymeter to
check oxygen level, ventilators for use in patients with respiratory failure, defibrillator,
and ambo box with life saving medicines and equipments.

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Endocrinology service

The Endocrinology service is provided by a dedicated and well-qualified team of


healthcare professionals comprised of consultant endocrinologist, several diabetic foot
surgeons, diabetic educators, a physiotherapist, a psychologist, podiatry assistants, a
medical social worker, a dietician, and other support staff such as nurses, administration
and research personnel.

The endocrine service provides full facilities for investigation and treatment of endocrine
problems in adult, pediatric and adolescent patients and all the complications of diabetes.
We provide comprehensive diabetes care program, Obesity management, thyroid cancer
care clinic, pediatric endocrine clinic, osteoporosis and metabolic bone disease program,
Insulin pump therapy, pituitary disease clinic and adrenal disorder assessment.

Preventive services
We encourage preventive medicine and health promotion by providing consultative care.
We offer the following Health check ups every day:
Master Health Check up
Executive Health Check up
Women Health Check up
Pediatric Health Check up

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Insurance services

We have special team to support insurance services. Our hospital is tied with the network
of medical insurance companies including

1. Star Health and Allied Insurance Co ltd (General)


2. Tamil Nadu Government Employees New Health Scheme
3. Sri Gokulam Health TPA Service
4. Cholamandalam MS General Insurance
5. United Health Care (P) ltd.
6. Health Care TPA Service Pvt ltd.
7. Universal Medi Aid Service Pvt ltd.
8. Health India
9. Good Health Plan ltd TPA,
10. MD India Health Care TPA,
11. Medicare TPA Service Pvt ltd,
12. I Care Health TPA
13. BSNL
14. SBI
15. ICICI lambard etc.

We offer health check up under LIC, Bajaj alliance, max New york and Star health. We
are privileged to be the authorized service provider under Uyir Kakkum Kalaigner
Kaapitu Thittam (Below Poverty Line Medical Assistance Scheme). Our efficient

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administrative team provides utmost comfort to the patients getting treatment under
cashless schemes. They work in coordination with the clinical team in the documentation
of cases.

Organization chart

Senior insurance
administrative officer

Junior insurance
administrative officer

Office assistant

Ward secretary Clinical staff

Help desk

Facts and figures:

80,000 patients visit the out-patient clinic every year.


250 deliveries a year take place at labor and delivery ward.
2 000 major and minor surgical procedures are performed at our operation theatre every
year. 1500 medical and surgical emergencies are admitted every year

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Yearly total
Cases 2000 2005 2009
Total out-patients 10 000 30 000 80 000
Total in-patients admission 1 000 2 000 5 500
Total number of surgeries 500 1 100 2 077
Total number of emergencies 100 500 1 476

Statistics of surgeries performed last year (2009)

S.no Speciality Number


1 General surgery 746
2 Urology 72
3 Gastroenterology 54
4 Obstetrics and Gynecology 325
5 Orthopedics 465
6 Cancer surgeries 115
7 Thoracic surgeries 12
8 Neurosurgery 56
9 ENT 145
10 Plastic surgery 87

Total 2077

Panel of consultants
Consultants Speciality

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Dr.M.Murugan. MS General surgery
Dr.Latha Murugan.MD, DNB, MNAMS Obstetrics and gynecology
Dr.Sundaram. MD General medicine
Dr.A.Rajamani. MS Orthopedics
Dr.Parthiban. MD Pediatrics
Dr.Durairaj. MD, DM Neurology
Dr.Ashok Kumar. MS, Mch Neurosurgery
Dr. Ramasamy. MS., General surgery
Dr.Shanmugaperumal. MD, DM Nephrology
Dr.Peter Joseph. MS, Mch Urology
Dr.Velayutham. MS, Mch Urology
Dr.Gunasekaran. MS ENT
Dr.Parthiban. DNB ENT
Dr.Subburamakrishnan. MD, DM Cardiology
Dr.Ragunathan.MS,Mch Cardiothoracic surgery
Dr.Periasamy. MS, Mch Surgical gastroenterology
Dr.Kannan. MD, DM Medical gastroenterology
Dr.Subbaiah. MS, Mch Surgical Oncology
Dr.Kumaravel. MD, DNB, MSc Endocrinologist
Dr.Rajagopal. MS, Mch Vascular surgeon
Dr.Aram. MS, Mch Plastic surgeon
Dr.Ravikumar. MDRD Radiologist
Dr.Litwin litisia. DMRD Radiologist
Dr.Ravi kumar. MS, Mch Pediatric surgeon
Dr.Chelian. DA Anesthetist
Dr.Vairavarajan. MD Anesthetist
Dr.Kannan. MD Anesthetist
Dr.Chandrasekar. MD Microbiologist

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