Elvis M.

Sevilla

Education
BACHELOR OF ARTS | AUG 2019 | FLORIDA INTERNATIONAL UNIVERSITY, MIAMI, FL
Major: Psychology
ASSOCIATES OF ARTS | AUG 2011 | MIAMI-DADE COLLEGE, MIAMI, FL
Major: Liberal Arts

Experience
SHIFT LEAD | STARBUCKS | JAN 2012—CURRENT
Prepared various café beverages to customers with speed, quality and consistency
Followed all cash management and cash register policies, and ensures proper cash management practices by shift
team
Company certified as a barista with food and safety certification, and while assisting in new partner training by
positively reinforcing performance and giving encouraging coaching
JEWELERY CONSULTANT | ZALES THE DIAMOND JEWELRY STORE | APR 2014—SEPT 2015
Attended training to understand product features, trends, and styles to maximize sales
Successfully sold merchandise to new and established customers, by creating a good rapport
Designed seasonal windows and displays from concept to completion, and maintained polished presentation
DESK & MAIL ASSISTANT | FIU DEPARTMENT OF HOUSING & RESIDENCE | AUG 2012—JAN 2014
Provide customer service front desk operations for tenants and guests
Handle daily administrative tasks including key management, paperwork filing, check-ins and check-outs.
Responsible for the management and distribution of mail and packages for 550 tenants
BANK TELLER | BANK OF AMERICA | JAN 2011—SEPT 2011
Provide customer service front desk operations for tenants and guests
Handle daily administrative tasks including key management, paperwork filing, check-ins and check-outs.
Responsible for the management and distribution of mail and packages for 550 tenants
Skills & Abilities
MANAGEMENT
Strong skills in prioritizing, organization, decision making, and time management
SALES
Goal-oriented and customer-focused team player, looking to help a growing company expand with everyone on the
team
COMMUNICATION
Confident verbal and written abilities, presentation and public speaking skills
LEADERSHIP
Thrive in a team environment and work well with others, as well independently