IMELDA M.

VILLASFIR
Block 6 Lot 30 Metrogreen Village, San Bartolome
Novaliches, Quezon City
0916-400-5764
melmacapagal32@gmail.com

OBJECTIVE

To obtain a position where I could effectively apply my experiences,

skills and knowledge I’ve learned and to give opportunity to work productively
and accurately in your company.

PERSONAL INFORMATION

Date of Birth : April 11, 1983

Place of Birth : Pampanga
Age : 36 years old
Sex : Female
Height : 5’1”
Weight : 54 kilograms
Civil Status : Married
Religion : Roman Catholic
Name of Spouse : Richard Villasfir

EDUCATIONAL BACKGROUND

Tertiary
 Computer Secretarial
Fernandez College of Arts and Trades
Baliwag, Bulacan
2001-2003

Secondary
 Pasig High School
Pasig, Candaba, Pampanga
1996-2000

Primary
 San Juan Elementary School
San Juan, San Luis, Pampanga
1991-1996
WORK EXPERIENCE

 Customer Service Representative

Alorica Philippines
Alorica Bldg., M.J. Corporate Plaza, Pasong Tamo Ext., Makati City,
Philippines
October 2015 – May 2018

 Private Tutor
Pre-school and Kindergarten
2014-2015

LOB TRAINED:

 US Retail (Voice) More than 6 months

 US/UK Retail ( Chat, Non-Voice Support ) Less than 2 years

CHARACTER REFERENCE:

Jose Maria Marcelo

 Team Manager ( UK Retail )
Alorica Philippines
0922-812-2024

JP Cultura
 Team Manager ( US Retail )
Alorica Philippines
0927-682-7269

I HEREBY CERTIFY THAT ALL INFORMATION MENTIONED IS TRUE

AND CORRECT TO THE BEST OF MY KNOWLEDGE AND BELIEF.

IMELDA M. VILLASFIR
Applicant