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TMI Communications LLC

249 SW Pisces Terr


Port Saint Lucie FL 34984

TMI COMMUNICATIONS Hosted Lead Transfer Agreement


THIS AGREEMENT is made this day of by and between TMI COMMUNICATIONS,
LLC (hereinafter TMI COMMUNICATIONS) and ______________________(hereinafter “Company”).
_______________________ agrees to supply live transfer leads to be used to contact potential customers.

TMI COMMUNICATIONS agrees to pay __________________ $7.00 per billable lead, which includes
a 60 second buffer. “Billable leads” is defined as a transferred call that is successfully connected and
equals or exceeds call duration of 60 seconds, known as a 60 second buffer.

TMI COMMUNICATIONS agrees to supply the Dialer, VAKA and leads to the Company. Company
agrees to pay for all VOIP charges. The cost of the VOIP is $3 per day per agent 50 calls or more.

Company will have access to the TMI COMMUNICATIONS customer relationship management
software to view call logs and reports at will. Additionally, daily reports will be issued to view campaign
progress and call/transfer logs.

TMI COMMUNICATIONS agrees to record all calls and make available call recordings of the
transferred calls to ensure quality auditing of each transferred call. Abuse or mishandling of transferred
leads may result in forfeiture of additional lead transfers due.

Except in the case of a predetermined lunch break, force majeure and or technical difficulties outside of
the centers control, 80% of ALL logged agents MUST remain dialing during regular business hours with
NO EXCEPTIONS. This includes scheduled breaks where no more than 20% of ALL agents may be on
break at any given time. Failure to comply with this will result in a financial penalty of 20% of the daily
average Billable Leads Generated by the center for EACH day such an infraction occurs.

TMI COMMUNICATIONS , its affiliates, distributors and their respective officer, directors, agents,
employees, suppliers, and shareholders shall not be liable and are not responsible for any loss or damage
Company suffers, or any party claiming through or under Company, as a result of, or related to, the use of
the service and proprietary technology including, but not limited to: any indirect, incidental, special,
punitive, or consequential damages, resulting from or relating in any way to the use of the service and
proprietary technology even if has been advised of the possibilities of such damages.

TMI COMMUNICATIONS does not authorize any warranties on the company’s behalf and Company
may not rely on any statement of such as a warranty by TMI COMMUNICATIONS . Company will not
utilize the service and proprietary technology in a manner which results in violation of any law, rule or
regulation. Company bears full responsibility for compliance with all state and federal laws regarding the
content of their messages(s). Company certifies messages(s) used will be in compliance with 47 U.S.C §
227 or certifies exemption from its requirements.

Company acknowledges TMI COMMUNICATIONS has no obligation to screen, preview, or monitor


content of message(s). TMI COMMUNICATIONS retains the right to display scripts and recordings used
to other prospective Clients/companies. Company understands example messages displayed are not for
actual use. Companies selecting an example for actual use do so at their own risk, on their own initiative
and are responsible for compliance with all applicable laws. TMI COMMUNICATIONS may disclose to
a third part any investigation or compliant regarding Company’s use of the Service and proprietary
technology. Company agrees to pay all reasonable collection and/or attorney’s fees associated with part
any investigation or compliant regarding Company’s use of the Service and proprietary technology.

TMI COMMUNICATIONS shall be held harmless in the event calls cannot be affected for any reason.
Service and proprietary technology is provided on an “as is” and “as available” basis. Due to the nature of
our products/services we do not allow refunds or cancellations. All Subscription Services are non
refundable and on a month to month basis and are prepay only.

TMI COMMUNICATIONS reserves the right to cancel any scheduled campaign anytime.

Company agrees to appropriately inform their staff and all incoming callers that calls may be recorded or
monitored. Please note that all recordings are stored for a short duration only. If you need recording
storage on a permanent basis, please contact your sales representative to make arrangements for long term
recording storage.

The pay cycle starts on Friday and ends on Thursday. Any billable transfers will be paid the next day
(Friday).

Any controversy or claim arising out of or relating to this agreement shall be settled by binding arbitration
in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The place
of arbitration shall be Saint Lucie County, Florida and shall be governed in all respects by the laws for the
State Of Florida without regard to its conflict of law provisions. Should any part of this Agreement be
declared invalid, the remaining portions shall remain in full force and effect as if the Agreement had been
executed with the invalid portion eliminated.

Failure of TMI COMMUNICATIONS to exercise any right under this agreement shall not constitute a
waiver of such right. This agreement is the final, complete, and exclusive agreement between TMI
COMMUNICATIONS and Company with respect to the subject matter hereof, and supersedes prior
communications, oral or written, with respect to the subject matter hereof. No modification of, or
amendment to this Agreement, nor any waiver of any rights under this Agreement, will be effective unless
in writing and signed by both parties.

By signing this agreement, the Company TMI COMMUNICATIONS has a no-return cancellation policy.
Once you submit your order, all sales are final. TMI COMMUNICATIONS does not guarantee any type
of closing ratios. While our service and proprietary technology works for most industries, we will not be
held responsible if your campaign does not perform.

IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the day and year set
forth opposite their respective signatures below.

TMI COMMUNICATIONS, LLC Company: _____________________

By: __ David Goodstein _ By: ________________________________

David Goodstein - MMB

Dated this __1/28/16___ Dated this ______ day of _____________ 2016

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