1.

The attitude survey was given to employees indicating that all responses in the survey will be
kept confidential. The respondents were assured that their identities would not be revealed to
the management. In this case, as a department manager in an advertising agency in which the
survey shows that three employees in my department were harassed by senior people and they
are experiencing a hostile work environment, I will not ask for their identity revealing
information mainly because the survey were filled out confidentially. I will give the responsibility
to the HR on how they will address the result of the attitude survey and determine steps
necessary to address those issues, improve employee morale and increase productivity to retain
existing staff and attract new employees. The advantage in finding out the identity of these
people being harassed is that I can talk to them and suggest to make a formal charge or
complaint because harassment should not be tolerated in the workplace. The disadvantage in
finding out the identity of these people being harassed is that respondents will not trust the
confidentiality of the survey conducted by HR since they revealed the identities to management.

2. As a department manager, I will remind HR to inform and remind all employees of the
organizations policy relative to sexual harassment to highlight that it will not be tolerated and
must be investigated. I will also encourage my subordinates to report any ongoing harassment
they experience. The incident of sexual harassment should be addressed properly. I will also
assure them that a fair and just investigation will be conducted on their behalf as well as that of
the accuser.
As a manager of the newly merged urban medical center, I need to apply the four basic functions of
management which includes planning, organizing, leading and controlling. I need to focus on achieving
the desired goals. First, I must set a plan and predict possible occurrences which are likely to influence
the working situation. Planning means decision making regarding the goals and setting the future course
of action from a set of alternatives to reach them.

The plan helps to maintain managerial effectiveness as it works as a guide for the personnel for future
activities. For a manager, planning and decision making require an ability to foresee, to visualize and to
look ahead purposefully. The next function as a manager is to organize resources according to the plan
which means that the established plans are moved closer to realization.

Once I set the goals and develop plans for the department I am handling, I need to organize human
resource and other resources that are identified necessary by the plan to reach the goal. I will determine
how activities and resources are to be assembled and coordinated. With this, I can also formalized
structure of positions or roles for people to fill in the organization.

It is essential to make sure that all the tasks necessary to accomplish goals are assigned to people who
can do the best. I will also ensure that the right person were placed in the right position.

Organizing is deciding where decisions will be made, who will do what jobs and tasks, who will work for
whom and how resources will assemble.

After my ability to organize, I must lead employees to work towards the plan which includes influencing
people for a particular purpose or reason. Leading is considered to be the most important and
challenging of all managerial activities. I will influence my subordinates to work together with the
interest of the company. It is important as it helps to serve the objective of effectiveness and efficiency
by changing the behavior of the employees. I believe that effective managers need to be effective
leaders.

Lastly, I need to control everything by monitoring and measuring the effectiveness of the plan. I need to
monitor the progress to ensure the achievement of organizational goals. This also includes measuring
the performance, comparing with the existing standard and finding the deviations and correcting the
deviations. Control activities generally relate to the measurement of achievement or results of actions
that were taken to attain the goal. Controlling enables the accomplishment of the plan. I therefore
conclude that all the management functions of its process are inter-related and cannot be skipped. As a
manager, I need to carry out the main functions of management.