BODY LANGUAGE

Mohammed Jaffar A
 Objective of this Session

• Corporate Ethics
• Body Language
• Avoiding Negative Language
 Corporate Ethics

• Ethics means a set of principles of right

conduct.
• Ethics in the workplace in its simplest
terms means doing the right things that
guide your behavior at work.
 Corporate Ethics
• Effective Communication
• Body Language
• Avoid Creating Disturbance
• Trust & Respect for Others Work
• Don’t Interfere In Others Work
• Respect the Privacy of your Co-workers
• Avoid Ethnic & Gender Biasness
• Improve Your Self Presentation
• No Personal Work During Work Hours
• Maintain the balance between transparency/openness
and confidentiality
 Corporate Ethics

No one can make you ethical.

No one can make you behave ethically.
It must be a desire within you.
You must be fully persuaded to live your life
with integrity, with excellence, and with pride
in your work.
 BODY LANGUAGE
Non-Verbal Communication

• Body language comes in clusters of signals and postures,

depending on the internal emotions and mental states.
• Non-verbal communication includes facial expressions, eye
contact, tone of voice, body posture and motions, and
positioning within groups.
• It may also include the way we wear our clothes or the silence
we keep.
Have you ever heard anyone say, "His
actions spoke so loudly, I couldn't hear
what he said?
BODY LANGUAGE
 EYE Contact
• Talking to an individual
• Listening to someone
• Talking to a group
• Arguing
• Attracting someone
• Loving someone
 Smile & Laugh
Facial Expression
Face is the index of Mind
The eyes, the lips and the muscles express many feelings
It can also be deceived by manipulation
 Handshake

• It is commonly done in meeting, greeting, parting,

offering congratulations, expressing gratitude, or
completing an agreement.

• There are 23 types found according to the Management

studies.
 Handshaking : Remember
•Stand up
•Step or Lean
Forward
•Make Eye Contact

•Have a pleasant or
animated face
•Shake hands
•Greet the other
person and repeat
his or her name
 Handshakes to Avoid

Dominant Handshake The Twister

Politician DEAD FISH

 Posture
One of the first things people notice is
how you present and carry yourself.

• Head Up
• Shoulders back
• Chest out
• Stomach In
• Breathe Normal
• Use your hands more confidently (Arms
spread, hands open or relaxed are all
positive signals)
• Keep a good attitude
 Avoiding Negative Language: BL
• Avoid lack of eye contact. Force yourself to look others in the eye
when greeting, talking, and especially when listening.
• Avoid mumbling. Speak a bit slower and get it right. You will
attract more people you like being around.
• Don’t be afraid to take up some space.
• Don’t slouch; sit up straight .
• Lean, but not too much.
• Don’t stand too close.
• Avoid extraneous body movements.
 Avoiding Negative Language: BL
• Finger drumming, scratching, twitching, and darting eyes around
room.
• Avoid hiding your hands and palms. Evasive people with secrets
don't show their hands.
• Avoid closed body postures, like arms folded across chest. Do
keep your posture open, except your legs.
• Avoid touching face when speaking. Rubbing nose, eyes, ears,
head, or neck shows doubt in what you are saying or hearing.
• Avoid an unblinking stare and the same facial expression. Blink
normally and nod your head to show agreement, and that you are
still alive and not bored to death.
How to Tie a Tie