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3 Release Notes
1.1 About This Document
This document contains the release notes for all TEMS Pocket 21.x releases, including Pocket Standard,
Professional, Lite, and VeriSite.
New features that are applicable only to TEMS Pocket Professional are tagged with the superscript Prof (for
“Professional”) and features applicable only to TEMS Pocket VeriSite are marked with the superscript VS (for
“VeriSite”). This convention is used for brevity; please note that tagged items also apply to the Standard product
package, except for data recording, which the Standard package does not support.
TEMS is a trademark of Infovista. All other trademarks are the property of their respective holders.
Note: Before you upgrade a device from an older version of TEMS Pocket to TEMS Pocket 21.x, you MUST
contact Infovista technical support for more information.
Note: Always reboot your device after installing or upgrading TEMS Pocket.
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3 Starting and restarting the TEMS Samsung Galaxy S10
In order to boot the device using the pre-installed TEMS firmware, all models of the Samsung Galaxy S10 must
be started in the following manner:
• Power on by pressing Volume up + Bixby + Power button, release all buttons when the Bootloader warning
is displayed: Started with TEMS firmware, full functionality
• Tapping Restart in the phone menu: Started with Samsung original firmware, no TEMS functionality.
• Power on by pressing Volume up + Bixby + Power button, keep holding all buttons when the Bootloader
warning is displayed: Started in Recovery mode.
Bootloader warning:
To make sure that the device is running TEMS firmware, start the TEMS Status application and verify that TEMS
Command Server is Supported. If not, follow the instructions above to restart the device using TEMS firmware.
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4 Performing 5G NR testing
TEMS Pocket is prepared to be used for 5G NR testing with device suppoting 5G NR. To be sure to record 5G
messages and logs to the logfile, a radio on/off toggle must be done prior to executing tests.
In a script:
Manual testing:
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5 TEMS Pocket 21.3
Specifications*:
• 5G NR: N78(3500)
• 4G FDD LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700),
B13(700), B17(700), B20(800), B26(850), B28(700), B66(AWS-3)
• Throughput capabilities:
• LAA
• Modulation:
• 256QAM
• Airplane mode
• Google Android 9
• Chipset/CPU:
• Qualcomm SDM855 Octa-core (1x2.84 GHz Kryo 485 & 3x2.41 GHz Kryo 485 & 4x1.78 GHz Kryo 485),
64-Bit), Qualcomm X50
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5.1.2 Samsung Galaxy Note 10+ 5G SM-N976Q/SM-N9760
The Samsung Galaxy Note 10+ is an Android smartphone that is ready for 5G. With an efficient Qualcomm
SD855 Octa-core processor and 6GB of RAM it enables highly responsive graphics and ultra-fast speeds.
Specifications*:
• 4G FDD LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700),
B13(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B66(AWS-3)4G
• TDD LTE: B38 (2600), B39 (1900), B40 (2300), B41 (2500)
• Throughput capabilities:
• LAA
• Modulation:
• 256QAM
• Airplane mode
• Google Android 9
• Chipset/CPU:
• Qualcomm SDM855 Octa-core (1x2.84 GHz Kryo 485 & 3x2.41 GHz Kryo 485 & 4x1.78 GHz Kryo 485),
64-Bit), Qualcomm X50 5G modem
Specifications*:
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• Supported frequency bands:
• 5G NR: N78
• 3G UMTS: B1/B2/B4/B5/B8
• 2G GSM: B2/B3/B5/B8
• Throughput capabilities:
• LAA
• Modulation:
• 256QAM
• Airplane mode
• Google Android 9
• Chipset/CPU:
• Qualcomm SDM855 Octa-core (1x2.84 GHz Kryo 485 & 3x2.41 GHz Kryo 485 & 4x1.78 GHz Kryo 485),
64-Bit), Qualcomm X50 5G modem
5.2.1 Use TEMS Pocket to perform analysis on LTE NB-IoT networks Prof
Users can now connect a Qualcomm based NB-IoT device to test and measure LTE NB-IoT networks with TEMS
Pocket. Views in the Idle category are populated, and measurements are recorded to logfiles for further analysis
in TEMS Investigation or TEMS Discovery.
Further functionality and logging will be added in upcoming releases, please contact TEMS Sales for more
information.
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5.2.3 Support for Youtube 14.x
TEMS Pocket can now perform quality measurements on streaming video using Youtube version 14.x.
• 302199: RAT lock to LTE is working in local mode, but not with TEMS Pocket Remote via TEMS Director
Fleet.
• 306179: Sony XZ2 Control Function is not working properly in Agent mode.
• 317637: SM-G977U missing SS RSRQ in logfile and reporting odd number in GUI.
• 319523: TRP logfile recorded with TEMS Pocket 21.2.2 does not open in TEMS Investigation.
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6.1 New Features
• Restart
• Synchronize
• Stop test
6.1.4 Real-time radio parameters on the TEMS Director | Fleet Map view
It is now possible to view the following parameters in near real-time in the TEMS Director | Fleet Map view:
• RAT
• LTE RSRP
• LTE RSSI
• LTE RSRQ
• 313043: HTTP Get without HTTP Data Transfer Time and Mean Data Rate.
• 311443: HTTP DL in high throughput network failing with delayed reports from on-device sw.
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Specifications*:
• Frequency bands:
• LTE 4G: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700),
B17(700), B19(800), B20(800), B25(1900), B26(850), B28(700), B32(1500), B34(2000), B38(2600),
B39(1900), B40(2300), B41(2500), B46(5200), B66(AWS-3)
• Throughput capabilities:
• GPRS/EDGE Class 12
• Up to 4x4 MIMO
• Chipset/CPU: Qualcomm SDM855 Octa-core (1x2.84 GHz Kryo 485 & 3x2.41 GHz Kryo 485 & 4x1.78 GHz
Kryo 485), 64-Bit)
• 308207: Corrupted pinpointing files while the GPS stays active during pinpointing.
• 310710: Constant rebooting after installing On-Device APK’s from TEMS Investigation.
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7.4 Removed Features
Specifications*:
• Frequency bands:
• SM-G977P:
• 2G GSM: GSM850,GSM900,DCS1800,PCS1900
• 2G CDMA: CDMA800,USPCS1900
• 3G UMTS: B1(2100),B2(1900),B4(AWS),B5(850),B8(900)
• 3G CDMA: BC0(800),BC1(1900),BC10(800)
• 4G FDD LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700),
B13(700), B20(800), B25(1900), B26(850), B28(700), B66(AWS-3), B71(600)
• SM-G977T:
• Throughput capabilities:
• LTE: Category 20 capable (Up to DL: 2.0 Gbit/s, UL: 150 Mbit/s)
• GPRS/EDGE Class 12
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• LAA
• 4x4 MIMO
• Modulation:
• DL: 256QAM
• UL: 256QAM
• Chipset/CPU:
• SM-G977P/T: Qualcomm SDM855 Octa-core (1x2.84 GHz Kryo 485 & 3x2.41 GHz Kryo 485 & 4x1.78
GHz Kryo 485), 64-Bit), Qualcomm X50 5G modem
Specifications*:
• Frequency bands:
• SM-G977B:
• 2G GSM: GSM850,GSM900,DCS1800,PCS1900
• 2G CDMA: CDMA800,USPCS1900
• 3G UMTS: B1(2100),B2(1900),B4(AWS),B5(850),B8(900)
• 3G CDMA: BC0(800),BC1(1900),BC10(800)
• 4G FDD LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700),
B13(700), B17(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B32(1500),
B66(AWS-3)
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• 4G TDD LTE: B38(2600), B39(1900), B40(2300), B41(2500)
• SM-G977N:
• 4G FDD LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700),
B13(700), B17(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B66(AWS-3)
• Throughput capabilities:
• LTE: Category 20 capable (Up to DL: 2.0 Gbit/s, UL: 150 Mbit/s)
• GPRS/EDGE Class 12
• LAA
• 4x4 MIMO
• Modulation:
• DL: 256QAM
• UL: 256QAM
• Chipset/CPU:
• SM-G977B/N: Samsung Exynos 9820 Octa-core (2x2.73 GHz Mongoose M4 & 2x2.31 GHz Cortex-A75 &
4x1.95 GHz Cortex-A55)
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8.1.3 OnePlus 7 Pro 5G GM1920
The OnePlus 7 Pro is a Qualcomm based Android smartphone. It is 5G enabled and can be used to collect data
from 5G networks with TEMS Pocket.
Specifications*:
• Frequency bands:
• 4G FDD LTE: B1, B2, B3, B4, B5, B7, B8, B12, B13, B17, B18, B19, B20, B25, B26, B28, B29, B32, B66
• Throughput capabilities:
• LTE: Category UL18/DL13 capable (Up to DL: 1.2 Gbit/s, UL: 150 Mbit/s)
• GPRS/EDGE Class 12
• 4x4 MIMO
• Chipset/CPU:
• Qualcomm SDM855 Octa-core (1x2.84 GHz Kryo 485 & 3x2.41 GHz Kryo 485 & 4x1.78 GHz Kryo 485),
64-Bit), Qualcomm X50 5G modem
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8.2 New Features
8.2.1 5G NR Ready
TEMS Pocket is now ready for testing of 5G NR networks. This release makes it
possible using 5G enabled devices to record and visualize 5G messages in TEMS
Pocket. It is also possible to replay 5G logfiles in TEMS Pocket or TEMS Investigation
21.2 and later.
Specifications*:
• Frequency bands:
• SM-G977U:
• LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700),
14(700), 17(700), 18(800), 19(800), 20(800), 25(1900), 26(850), 28(700), 29(700), 30(2300), 38(2600),
39(1900), 40(2300), 41(2500), 46, 66(1700/2100), 71(600)
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• GSM: 850/900/1800/1900 MHz
• Throughput capabilities:
• LTE: Category 20 capable (Up to DL: 2.0 Gbit/s, UL: 150 Mbit/s)
• GPRS/EDGE Class 12
• LAA
• 4x4 MIMO
• Modulation:
• DL: 256QAM
• UL: 256QAM
• Chipset/CPU:
• SM-G973U: Qualcomm SDM855 Octa-core (1x2.84 GHz Kryo 485 & 3x2.41 GHz Kryo 485 & 4x1.78 GHz
Kryo 485), 64-Bit)
• IPsec encryption key missing in logfile recorded with Samsung SM-G960U and SM-G973U.
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10 TEMS Pocket 21.1
Specifications*:
• Frequency bands:
• SM-G973F:
• LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700),
17(700), 18(800), 19(800), 20(800), 25(1900), 26(850), 28(700), 32(1500), 38(2600), 39(1900),
40(2300), 41(2500), 66(1700/2100)
• SM-G973U:
• LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700),
14(700), 17(700), 18(800), 19(800), 20(800), 25(1900), 26(850), 28(700), 29(700), 30(2300), 38(2600),
39(1900), 40(2300), 41(2500), 46, 66(1700/2100), 71(600)
• Throughput capabilities:
• LTE: Category 20 capable (Up to DL: 2.0 Gbit/s, UL: 150 Mbit/s)
• GPRS/EDGE Class 12
• LAA
• 4x4 MIMO
• Modulation:
• DL: 256QAM
• UL: 256QAM
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• Band lock (LTE/GSM/WCDMA)
• Chipset/CPU:
• SM-G973U: Qualcomm SDM855 Octa-core (1x2.84 GHz Kryo 485 & 3x2.41 GHz Kryo 485 & 4x1.78 GHz
Kryo 485), 64-Bit)
• SM-G973F: Samsung Exynos 9820 Octa-core (2x2.73 GHz Mongoose M4 & 2x2.31 GHz Cortex-A75 &
4x1.95 GHz Cortex-A55)
Specifications*:
• Frequency bands:
• LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 20(800), 28(700), 34(2000),
38(2600), 39(1900), 40(2300), 41(2500)
• Throughput capabilities:
• LTE: Category 12 capable (Up to DL: 600 Mbit/s, UL: 150 Mbit/s)
• GPRS/EDGE Class 12
• 4x4 MIMO
• Modulation:
• DL: 256QAM
• UL: 64QAM
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• VoLTE
• Chipset/CPU:
• Qualcomm MSM8998 Snapdragon 835 Octa-core (4x2.5 GHz Kryo & 4x1.8 GHz Kryo)
• Samsung Galaxy S9
To update your existing TEMS Pocket device, please contact Infovista Customer Support.
Of course, full metrics are stored in the trp logfile for full postprocessing at a later stage.
• Manual start of logfile recording does not work in TEMS Pocket Lite.
• Not able to perform LTE Scanning in Controller/Agent mode due to 5G license issue.
• TEMS Pocket Lite in controller mode not displayed correctly on Samsung Galaxy Tab S4.
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11 TEMS Pocket 21.0.1
Specifications*:
• Frequency bands:
• LTE: Bands 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700), 17(700),
18(800), 19(800), 20(800), 25(1900), 26(850), 28(700), 29(700), 30(2300), 32(1500), 38(2600), 39(1900),
40(2300), 41(2500), 42(3500), 46(5200), 66(1700), 71(600)
• WCDMA: Band I (2100), Band II (1900), Band IV (1700), Band V (850), Band VIII (900), Band XIX (800)
• Throughput capabilities:
• GPRS/EDGE Class 12
• 4x4 MIMO
• Modulation:
• DL: 256QAM
• UL: 64QAM
• Chipset/CPU:
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11.2 New Features
Feature HBflex™
10 MHz – 6 GHz, 24 – 40 GHz
Band Range
(3GPP-defined FR2 bands only)
5G NR, LTE (FDD and TDD), NB-IoT, WCDMA,
Supported Technologies
CDMA, EV-DO, TD-SCDMA, GSM, Wi-Fi
Simultaneous Multi-Technology Measurement Yes
Fast Blindscan Yes, 3 Mode
2x2
LTE MIMO Measurements
4x2
P25 and TETRA Power Measurements Not available
eMBMS Measurements Not available
LTE (FDD and TDD), WCDMA, CDMA, GSM,
Layer 3 Measurements
TD-SCDMA
Connect with USB Yes
SD Card Storage Yes
Signal Analyzer Option Available Yes
Maximum Power 25W
10.1" D x 6.5" W x 5.5" H
Size
(255 mm D x 165 mm W x 112 mm H)
Weight 7.3 lbs. (3.3 kg)
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12.2 New Features
Note: TEMS Pocket Lite is still using Google maps as default map provider.
• Android 5 support
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13 Device support
These tables show device support at the release date for the latest version of TEMS Pocket.
Introduced End of
Supported devices supplied by Infovista
in version Maintenance
Asus Zenfone 5Z ZS620KL/Z01RD (fw only) TP20.3 2020-06
Google Pixel 3 TP21.0 2020-06
OnePlus 7 GM1920 TP21.2 2020-11
OnePlus 6 A6000 (fw only) TP20.3 2020-06
OnePlus 6 A6003 (fw only) TP20.3 2020-06
OnePlus 6T A6010 (fw only) TP20.3 2020-06
OnePlus 6T A6013 (fw only) TP20.3 2020-06
Samsung Galaxy S10 SM-G973F/U TP21.1 2020-09
Samsung Galaxy S10 5G SM-G977B/U TP21.2 2020-11
Samsung Galaxy S9 SM-G960F/U/W/0 (fw only) TP20.x 2020-06
Introduced End of
Supported devices
in version Maintenance
Samsung Galaxy S10 SM-G973W TP21.2 2020-11
Samsung Galaxy S10 5G SM-G977N/P TP21.2 2020-11
Samsung Galaxy Tab S2 SM-T825 TP20.1 2020-02
Sony Xperia XZ2 H8216 TP20.x 2020-06
End of
Devices with limited support1
Maintenance
Bittium Tough Mobile 2019-06
HTC U11 2019-06
LG V30 H932 2018-12
Samsung Galaxy Note 4 SM-N910T 2018-12
Samsung Galaxy Note 5 SM-N920I 2018-12
Samsung Galaxy S6 SM-G928I 2018-12
Samsung Galaxy S7 SM-G930A/F/P/R4/T/V 2019-02
Samsung Galaxy S7 Edge SM-G9350/F/FD 2019-02
Samsung Galaxy S8 SM-G950F/U/W/0 2019-06
Sony Xperia XZ F8331 2019-02
Sony X Performance F8131 2018-12
Sony Xperia Z5 E6653 2019-02
Sony Xperia XZ Premium G8141/G8142 2019-06
1
These devices can still run TEMS Pocket but has reached end of maintenance.
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14 Known Bugs and Limitations
• Facebook, when used in TEMS Pocket, currently results in operation errors for some operations.
• Global mode, which can be activated on CDMA devices, is not supported in TEMS Pocket. This means that
GSM/UMTS operation is not supported, and no data from these technologies can be presented.
• When using TEMS Pocket for FTP transfer, the throughput will be lower than when using the phone as a
modem.
• When the device is on GSM, the application layer throughput displayed during HTTP and FTP sessions might
dip periodically. The average throughput, however, is not affected and is calculated correctly.
• When transferring very large files over FTP (for example, 9 concurrent downloads of a 1 GB file), errors will
occur in session progress information: negative percentages and erroneous byte counts/times.
• When executing several HTTP Get actions in a row, the timestamp of the first data report of one action may
sometimes actually be identical with the timestamp of the last data report from the previous action. This can
occur for FTP as well.
• TEMS Pocket may generate duplicated SIP call events if retransmissions occur.
• ABM (Blixt) is designed for LTE and works for LTE Categories up to Cat. 4.
• The Wi-Fi function in TEMS Pocket does not distinguish between 20 MHz and 40 MHz bandwidth
measurements. All channels will be displayed as 20 MHz channels.
• In a controller/agent setup, all agents must have the same TEMS Pocket version as the controller. If they do
not, the controller will not connect them.
• The controller in a controller/agent setup must run Android 6.0 or higher in order to operate smoothly.
• During logfile replay, when rewinding, or fast-forwarding more than 60 seconds, the event markers in line
charts and maps will be incorrect or missing. To get accurate event markers, replay the logfile from beginning
to end.
• When disabling a control function on a device with the Samsung Shannon chipset, all control functions are set
to default and needs to be enabled manually again.
• When you exit TEMS Pocket the first time after an installation, the backend will presently crash. At subsequent
exists, this will not occur.
• The device must be restarted after any installation or upgrade of TEMS Pocket.
• Devices running Android 6 or later must have the “Location Service” enabled in order for TEMS Pocket to get
Wi-Fi data.
• The Antenna verification line chart data view is not populated in logfile replay mode.
• After starting/restarting a device, wait until all OnDevice services have started (this can take several minutes);
then start TEMS Pocket.
• If TEMS Pocket UI is restarted during pin-pointing, the pin-pointing session must be restarted.
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• Depending on how often encryption keys are sent by the network, TEMS Pocket may sometimes need to be
set in Flight Mode and then back to network mode when running VoLTE testing.
• For LTE-CDMA CSFB MT calls can fail to answer in some scenarios. A workaround is to lock the device to
CDMA, which will prevent CSFB.
• TEMS Pocket does not support the use of dual SIM cards. Only SIM slot 1 is supported.
• When making a voice call with TEMS Pocket, a dialog to select dialing service may appear. You must select
“Phone” and “Always” to ensure correct functionality in TEMS Pocket.
• It is recommended to avoid extremely large map sets while performing indoor measurements since it may
sometimes result in log files that cannot be read in post-processing tools.
• TEMS Pocket presently does not support IPsec encryption algorithm des-ede3-cbc on devices using the
Samsung Shannon chipset.
• Page switching in the LTE Cell Configuration view may not work after startup. Switching to another category
and back to the Idle category enables the functionality.
• In the VeriSite application, when naming a workflow, pressing ENTER in the Android keyboard instead of
“back”, subsequently pressing Cancel in the dialog will cause the app to crash on Sony Xperia X Performance.
• The phone number configured in TEMS Pocket VeriSite General Settings may not remain after restarting the
device.
• The time display while replaying a logfile, can sometimes show the wrong value. Drag the control back to start
of the playback to resolve the time display issue.
• When connecting a TEMS Pocket Professional device to a TEMS Director 1.x server, the TEMS Director
Version settings must be set to Version 3.x.
• Using the Remote-Control feature in TEMS Director while running tests in TEMS Pocket will impact logfile size
because the IP traffic generated by the live stream will be recorded to the logfile.
• The TEMS Pocket UI may appear frozen for a while at startup if the TEMS Pocket Installer is installed on the
device. Uninstall TEMS Pocket Installer to avoid it.
• The maximum Response Timeout setting for ODM SynchPoint is 60 seconds. If a value above that is set, it
will be handled as 60 seconds.
• In a multi-device configuration, if you switch off Bluetooth on the Controller when several Agents are
connected, the Controller application may restart
• If you start TEMS Pocket immediately after a reboot or power on, Control Functions may not be available
immediately - you may need to wait a minute or two until they are shown as available
• Set the Map Set Floor Sync option in the Controller Settings to Enabled
• In this mode the Controller will only sync the selected floor plan in the Map Set with the selected Agent
• The largest Map Set floor plan that you can load is 2MB
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• When running TEMS Pocket on Android 9, a warning may pop up the first time TEMS applications are used
saying “This app was built for an older version of Android and may not work properly. Try checking for updates
or contact the developer.” Just click on OK and continue, the applications will work as intended on supported
devices.
• Location with GPS might need startup of Google Maps before first use.
• If the devices goes into No Service when synchronizing to TEMS Director Fleet, any active measurements will
be paused and restarted when the device gets into service again.
• If two or more cells within the same iBwave transmitter file (for the same floor) share the exact same channel
(GSM: BCCH ARFCN; WCDMA: UARFCN; LTE: EARFCN; CDMA: RF Channel) and code (GSM: BSIC;
WCDMA: scrambling code; LTE: PCI; CDMA: PN), then TEMS Pocket cannot distinguish between these cells
and therefore cannot present them by name.
• In the VeriSite application “View previous results” will only work if a PDF viewer is installed on the device.
Even then, it may not presently work on all supported device models. It is always possible to copy the pdf files
to a PC and view them there.
• On some devices, some values may not be updated due to limitations in the Android API (e.g. cell identity,
Timing Advance, WCDMA scrambling code).
• No updates are obtained from the Android API when the device is in sleep mode (screen saver, screen power
off) as Android tends to shut down API updates when this happens.
• On some devices, forcing a change of device Network Mode from Android Mobile network settings will cause
Android API to stop updating radio parameters.
• CDMA/EV-DO cell names are not supported on TEMS Pocket Lite as the application cannot accurately
identify cells with only longitude and latitude information.
• Limited IPv6 address information is displayed in TEMS Pocket (only first address shown in field – but there
might be multiple addresses).
• The map in the Outdoor Map view will display a watermark from Google saying, “Only for development
purposes”.
• On an Android 8 device:
• HTTP throughput is not recorded when using the OnDevice File or OnDevice Browser client type if the
URL is specified using a host name (which must be looked up using DNS). The workaround for this issue
is to specify the host IP address rather than its name.
• In a multi-device (controller:agent) configuration, the Agent Configuration view displays the Agent ID
incorrectly, e.g. 02:00:00:00:00:00. The Agent Name is displayed correctly.
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• GPS signaling can cease during testing on OnePlus devices. If it happens, please restart the device.
• When using a PCTEL scanner with TEMS Pocket, it is preferable to use cable connection instead of Bluetooth
connection to ensure stability during measurements.
• Logfile replay control buttons can be hidden behind the bottom device buttons on the Google Pixel 3.
Restarting TEMS Pocket will solve the issue.
• To record 5G data to a logfile using the Samsung SM-G977B/N, a Radio Control Cellular Off/On toggle is
needed after the Logfile Recording has been started.
• After performing a RAT lock on the Samsung SM-G977N and SM-G973U, Flight mode must be toggled On/Off
to restore the data connection.
• To apply an LTE EARFCN lock, LTE RAT lock must always be applied first.
• To apply an LTE EARFCN lock from TEMS Director Fleet, use the CellLockLTE activity.
15 Important Information
HTTP testing with the Webkit based client, which is external to TEMS Pocket, will only work on a subset of device
models. On devices that do not support this function, a notification to that effect (“OnDeviceHttpWebkitService –
Not supported on this device.”) will appear on the Android top bar.
If you are using Sony devices and getting low AQM scores or inaccurate position data, see the advice at the end
of section 10.4.
If you get a 404 error when you try to access the online User's Manual, Quick Guide or Release Note from TEMS
Pocket, you need to clear the application cache:
16 Contact Information
Please visit www.infovista.com for customer support contact information.
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