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Australian Critical Care 33 (2020) 106e111

Contents lists available at ScienceDirect

Australian Critical Care


journal homepage: www.elsevier.com/locate/aucc

Review Paper

Intensive care nurses' well-being: A systematic review


Rebecca J. Jarden, RN, MN a, b, *
Margaret Sandham, BHSc (Nursing), DClinPsych b
Richard J. Siegert, PhD c
Jane Koziol-McLain, RN, PhD b
a
Department of Nursing, Melbourne School of Health Sciences, 161 Barry St, Carlton, Victoria 3053, Australia
b
School of Clinical Sciences, Auckland University of Technology (AUT), North Shore Campus, 90 Akoranga Drive, Northcote, Auckland 0627, New Zealand
c
School of Clinical Sciences and School of Public Health and Psychosocial Studies, Auckland University of Technology (AUT), North Shore Campus, 90
Akoranga Drive, Northcote, Auckland 0627, New Zealand

article information a b s t r a c t

Article history: Background and purpose: Unique work challenges of intensive care nurses can cause both stress and
Received 8 June 2018 distress to nurses, evident in prevailing literature regarding burnout, compassion fatigue, and moral
Received in revised form distress. Identifying factors contributing to intensive care nurses' well-being would complement this
18 November 2018
focus on nurse ill-being, supporting the development of workplace well-being initiatives. The review
Accepted 25 November 2018
seeks to balance the existing negatively skewed evidence base by investigating intensive care nurses'
well-being rather than ill-being.
Keywords:
Objectives: The objective of this review was to systematically identify, appraise, and synthesise primary
Critical appraisal
Critical care nurses
research reporting intensive care nurses' well-being.
Intensive care unit Methods: The electronic search strategy included (1) bibliographic databases for published work and (2)
Systematic review forward and backward citation searches. Key search terms included [critical OR intensive] AND [nurs*]
Well-being AND [well*]. Inclusion criteria were as follows: (1) population: critical or intensive care nurses working
with adult or mixed adult and paediatric patients, (2) study type: primary research studies, (3) outcome:
intensive care unit nurses' well-being, and (4) publication available in the English language. Studies were
excluded if the group of intensive care nurses was not independently reported. Included studies were
critically appraised, and results were synthesised and presented descriptively. Semantics of the included
studies were explored to identify frequently used terms.
Results: Four primary research studies met the inclusion criteria, focussing on spiritual well-being, team
commitment, emotional well-being, and the effects of a mindfulness programme. The studies were
heterogeneous in terms of study focus, definitions, and measures, with small sample sizes, and of var-
iable quality and generalisability.
Conclusions: The well-being of intensive care nurses is currently understudied. Conceptualising intensive
care nurses' well-being, understanding correlates of well-being, and testing workplace interventions to
improve well-being remain significant opportunities for future research.
© 2018 Australian College of Critical Care Nurses Ltd. Published by Elsevier Ltd. All rights reserved.

1. Background may experience a variety of potential psychological harms such as


burnout1,2 and moral distress.3 These harms have been the focus of
The contemporary intensive care work environment requires a large body of international research focussing on ill-being.4 More
nurses to respond rapidly to complex situations, often with inde- recently, global leaders have called for a shift in our gaze from nurse
terminable patient outcomes. In this work environment, nurses ill-being (or the ‘negative side’ of well-being) to nurse health and
well-being.5
The emerging field of positive psychology highlights the value in
balancing this focus on ill-being with equal focus on what makes
* Corresponding author: Tel.: þ61 3 9035 5511.
E-mail addresses: rebecca.jarden@unimelb.edu.au (R.J. Jarden), margaret. and enables a life worth living.6, pp. 12 Well-being research reso-
sandham@aut.ac.nz (M. Sandham), richard.siegert@aut.ac.nz (R.J. Siegert), jane. nates strongly with positive psychology, exploring “the balance
koziol-mclain@aut.ac.nz (J. Koziol-McLain).

https://doi.org/10.1016/j.aucc.2018.11.068
1036-7314/© 2018 Australian College of Critical Care Nurses Ltd. Published by Elsevier Ltd. All rights reserved.
R.J. Jarden et al. / Australian Critical Care 33 (2020) 106e111 107

point between an individual's resource pool and the challenges 3.5. Quality assessment
faced”.7, p. 230 Both locally8 and globally,5 the vision is to achieve a
health and disability system that focuses on well-being and pre- The included studies were appraised using one of three relevant
vention. To realise this vision and capitalise on the new opportu- critical appraisal tools. For surveys, the cross-sectional appraisal
nities arising from fields such as applied positive psychology, this tool of the Center for Evidence-Based Management (CEBMa)10 was
systematic review seeks to expose the existing intensive care unit used; for grounded theory, the qualitative appraisal tool of Critical
(ICU) nurses' well-being evidence base. Appraisals Skills Programme11 was used; and for quasi-experi-
mental, the quasi-experimental appraisal tool of Greenhalgh et al.12
2. Objectives was used.

The objectives were to 1) systematically identify and synthesise 3.6. Data analysis
primary research studies reporting intensive care nurses' well-be-
ing and 2) critically appraise the methodological quality of the Results are synthesised and presented descriptively owing to
study properties using the relevant quality assessment checklist. the heterogeneity of the eligible studies. Semantics of the included
studies are explored using NVivo's™ word frequency search for the
1000 most frequent words with a minimum length of four letters.
3. Methods
Common ‘stopwords’ (terms such as ‘were’ and ‘this’) were
excluded from the word frequency search. The word frequencies
The systematic review followed the Preferred Reporting Items
are presented as a word cloud.
for Systematic Review and Meta-Analysis.9 In addition, the review
explored the text of the studies using the qualitative data analysis
4. Results
software NVivo™ (QRS International, Victoria AU) to identify
commonly used terms in the intensive care nurses' well-being
4.1. Identification of studies
literature. No protocol was published.

Database searches identified 1652 documents, with three


3.1. Review inclusion criteria
additional records from citation searches. After removal of dupli-
cates and title and abstract screening for potential inclusion, four
There were four inclusion criteria for this review: (1) population:
full-text articles were assessed and met the inclusion criteria. The
critical or intensive care nurses working with adult or mixed adult
primary reason for exclusion was studies not reporting ICU nurses'
and paediatric patients, (2) study type: primary research studies, (3)
well-being as an outcome. The search strategy results are shown in
outcome: ICU nurses' well-being, and (4) publication available in
Fig. 1.
the English language. Studies were excluded if findings for the
The characteristics of the four studies that met inclusion
group of intensive care nurses were not independently reported.
criteria13e16 are summarised in Table 1. The included studies were
all primary research studies that varied in their research focus.
3.2. Search strategy
Research areas included spiritual well-being,13 team commit-
ment,16 effects of a mindfulness programme,14 and emotional well-
A two-staged electronic search strategy was used to identify
being.15 Three of the research methodologies were quantita-
studies that met the inclusion criteria: (1) electronic bibliographic
tive,13,14,16 and one was a qualitative study.15 Research extended
databases for published work and (2) forward and backward citation
through Iran,13 Italy,16 Malaysia,14 and Australia.15 Publications
searches. The following electronic databases were searched: Ovid,
were predominantly in nursing journals and included Nursing in
PsycINFO, EBSCO Health databases, Scopus; the US National Library
Critical Care, Australian Journal of Advanced Nursing, Applied
of Medicine (PubMed); and Web of Science Core Collection. The
Nursing Research, and Journal of Caring Science. The number of
search was conducted in July 2017. Neither date nor country limiters
participants ranged from 15 (grounded theory) to 222 (survey). In
were applied. Grey literature was not searched. The database key
total, 387 ICU nurses participated in the four studies.
search terms included [critical OR intensive] AND [nurs*] AND
[well*]. A sample of the search strategy is provided in Appendix 1.
4.2. Overview and synthesis of included studies

3.3. Study screening The findings of the four included studies are now summarised
individually and then synthesised in terms of well-being definitions,
Study titles and abstracts were reviewed for potential inclusion word frequencies, and well-being measures. First, Azarsa et al.13
by the first author (R.J.), and duplicates were removed. Studies were identified in their survey of 109 Iranian ICU nurses that the higher
excluded at this point if they did not report ICU nurses' well-being the nurses' spiritual well-being and the more positive their attitude
as an outcome. Then, two reviewers (R.J. & M.S.) independently was towards spiritual care, the more they could provide spiritual
read and assessed the full-text manuscripts against the inclusion care to patients. Second, Galletta et al.16 found in their survey of 222
criteria (Appendix 2). Ambiguity was resolved in consultation with Italian ICU nurses that the relationship between nursing work
a third reviewer (J.K.M.). characteristics and team commitment was mediated by both
perceived supervisor support and job satisfaction, which in turn
3.4. Data extraction strengthen individualeorganisation relationships and well-being.
Third, Hee Kim et al.14 identified in their quasi-experimental study
A data extraction form (Appendix 3) included the following el- of 41 Malaysian ICU nurses that a mindfulness-based cognitive
ements: study location, research design, well-being definition/s, therapy intervention demonstrated significant improvements in the
well-being dimension/s measured, well-being measure/s, sample level of perceived stress, stress, anxiety, depression, mindfulness,
size (n), participant characteristics, intervention (if appropriate), and happiness, with a moderate to large effect size. Fourth,
analyses, and main outcomes. Full-text studies were imported to Siffleet et al.15 found in their grounded theory study of 15 Australian
NVivo™. ICU nurses five key categories and described the maintenance of
108 R.J. Jarden et al. / Australian Critical Care 33 (2020) 106e111

Records idenƟfied through


database searching:
AddiƟonal records
EBSCOhost (n = 488) idenƟfied through
Ovid psycINFO (n = 385) citaƟon searches
IdenƟficaƟon
Pubmed (n = 207)
Scopus (n = 396) (n = 3)
Web of Science (n = 176)

Total (n = 1652)

Records aŌer
duplicates removed
Screening
(n = 1020)
Records excluded for
not reporƟng ICU
Title and abstract nurse well-being as an
screened outcome

(n = 1020) (n = 1016)

Eligibility
Full-text arƟcles Full-text arƟcles
assessed for eligibility excluded
(n = 4) (n = 0)

Studies included
Included
(n = 4)

Fig. 1. Flow chart of search strategy results. ICU, intensive care unit.

emotional well-being for ICU nurses: ‘achieving best care’, ‘caring for suggest that emotional well-being is characterised by the “feelings
the patient's family’, autonomy within the ICU environment’, of happiness, enjoyment and personal satisfaction … experienced
‘teamwork’, and ‘previous nursing and life experience’. Across the when nurses felt that they had done their best” (p.306).
four studies, ‘relationships’ was the only feature common to more The present review also intended to identify measures of well-
than one study, as presented in the studies of Galletta et al.16 (as being used in ICU nursing research; however, despite drawing
support) and Siffleet et al.15 (as teamwork). conclusions specifically stating the term ‘well-being’, only one of the
The present review intended to extract and compare definitions four studies included specific well-being measures.13 This was a
of well-being. However, none of the four studies specifically specific 10-item measure of spiritual quality of life, originally
defined well-being or their focal area of well-being (e.g., spiritual developed by Paloutzian and Ellison.17 The measure has two sub-
well-being or emotional well-being). The authors do broadly scales: (1) religious well-being and (2) existential well-being. Val-
discuss well-being terms of their study focus. Azarsa et al.13 idity and reliability of the measure were reported by study authors.13
discuss well-being in terms of spirituality and spiritual well-be- Exploration of the words extracted from each of the four studies
ing, stating that “spiritual well-being is one of the most important highlighted that the most frequently documented words were
factors in human health and healthy lifestyle” (p.309). They emotional (n ¼ 25), experience (n ¼ 20), families (n ¼ 18), family
describe spiritual well-being as a “coordinated and integrated (n ¼ 18), stress (n ¼ 18), spiritual (n ¼ 15), anxiety (n ¼ 14), satis-
connection between the internal forces” (p.309). Galletta et al.16 faction (n ¼ 14), and support (n ¼ 13). The top 100-word frequency
discuss well-being in terms of quality of working life, suggesting report (NVivo™) is illustrated as a word cloud (Fig. 2). The terms
that “improving nursing QWL (quality of working life) is crucial for ‘emotional’ and ‘stress’ were evident in all four studies. ‘Emotional’
the well-being and effectiveness of an organization” (p.146) and was most commonly combined with terms such as ‘needs’ and
highlighting the links between the characteristics of nursing ‘distress’13; socio-emotional needs of employees;16 well-being,
practice and employees' general well-being. Hee Kim et al.14 discuss exhaustion, dissatisfaction, barriers, fallout, and the avoidance of
well-being in relation to a measure of mindfulness and subjective distress to maintain well-being15; and negative emotional states.14
happiness. Siffleet et al.15 discuss well-being in terms of emotional ‘Stress’ was most commonly associated with the challenges of
well-being. When describing the results from their study, they working in an ICU and was evident both as a word on its own or
R.J. Jarden et al. / Australian Critical Care 33 (2020) 106e111 109

Table 1
Characteristics of included studies.

Author Location Study focus Intervention Research design Outcome measures Sample Findings
size (n)

Azarsa et al.13 Iranian ICU Spiritual N/A Survey SWS, SCRS, and SCCS 109 The higher the nurses' spiritual well-being and
well-being the more positive their attitude was towards
spiritual care, the more they could provide
spiritual care to patients.
Galletta et al.16 Italian ICU Team N/A Survey Adapted NWI-R, WDQ, 222 Nursing work characteristics are directly
commitment SPOS, QSO, and OCQ related to team commitment. The nursing work
characteristics and team commitment
relationship was mediated by both perceived
supervisor support and job satisfaction, which
in turn strengthen individualeorganization
relationships and well-being.
Hee Kim et al.14 Malaysian Mindfulness Mindfulness-based Quasi-experimental PSS, DASS, MAAS, 41 Significant improvements in the level of
ICU cognitive therapy and SHS perceived stress, stress, anxiety, depression,
mindfulness, and happiness, with a moderate to
large effect size. Well-being outcome measures
were reportedly the MAAS and SHS.
Siffleet et al.15 Australian Emotional N/A Grounded theory N/A 15 Five key categories described the maintenance
ICU well-being of emotional well-being for ICU nurses:
‘achieving best care’, ‘caring for the patient's
family’, autonomy within the ICU environment’,
‘teamwork’, and ‘previous nursing and life
experience’.

N/A, not applicable; PSS, Perceived Stress Scale; DASS, Depression Anxiety Stress Scale; MAAS, Mindfulness Attention and Awareness Scale; SHS, Subjective Happiness Scale;
SWS, Spiritual Well-Being Scale; SCRS, Spiritual Care Rating Scale; SCCS, Spiritual Care Competence Scale; NWI-R, Nursing Work Index-Revised; WDQ, Work Design Ques-
tionnaire; SPOS, Survey of Perceived Organizational Support; QSO, Questionnaire of Organizational Satisfaction; OCQ, Organizational Commitment Questionnaire; ICU,
intensive care unit.

extended to form terms such as ‘moral distress’, ‘stressors’, and sum, the overview and synthesis of the studies highlight four very
‘distress’. The second most frequently presented word was ‘expe- disparate studies in terms of study focus, definitions, and measures.
rience’. ‘Experience’ was related to positive work experiences, The one commonality was the use of the terms ‘emotional’ and
satisfaction with job experience and perceived support, lack of ‘stress’. The studies are now quality appraised to determine their
experiences of teamwork, the experiences of identification and individual empirical rigour.
commitment among ICU staff nurses16, and how different situa-
tions were managed, including the negative impact extensive 4.3. Quality assessment
nursing experience could have, for example, resulting in exhaustion
due to these nurses being overexposed to complex patients.15 In Both studies using surveys13,16 were quality appraised using the
cross-sectional appraisal tool of the CEBMa.10 Of the 12 appraisal
items, Azarsa et al.13 clearly met six. In the study by Galletta et al.,16
nine of the appraisal items were met, with the remaining three
unclear. Strengths were clearly focused research aims and having
response rates of 68%16 and 78%.13 However, neither study identi-
fied sample size considerations for statistical power, reducing the
potential for scientifically valid results.18 Authors reported measure
validity and reliability, and results included statistical significance
analysis with confidence intervals. However, the potential for
confounders was only briefly acknowledged and dismissed in one
study13 and not the other.16 Overall, generalisability of results was
minimal in both studies because of the unique participant de-
mographics of each study's convenience samples.
The quasi-experimental pretest/posttest study of a mindfulness-
based cognitive therapy intervention14 was appraised using the
quasi-experimental appraisal tool of Greenhalgh et al.12 Of the 11
items in the checklist, Hee Kim et al.14 clearly met six of the items.
Key limitations to the study included their design; either a rando-
mised or nonrandomised controlled study rather than their quasi-
experimental design could have strengthened their research.
Although their research was clearly defined, it was difficult to
ascertain whether the intervention was independent of other
changes over time. The intervention adapted the original eight-
week intervention to five weeks to reduce the nurses' workload;
however, 10% of participants did not complete the programme, and
just 60% attended the programme all five weeks. Given this level of
Fig. 2. Exploratory NVivo™ word frequency cloud for the four included full-text
documents. Note: Figure from NVivo's™ word frequency query illustrating the 1000
dropout and the lack of a measure of compliance with the associ-
most frequent exact word matches with minimum length of four characters. Word font ated activities, it is difficult to ascertain the feasibility of the
size represents frequency, with larger font indicating more commonly used words. intervention from a resourcing and workload perspective. The two
110 R.J. Jarden et al. / Australian Critical Care 33 (2020) 106e111

time points of data collection, validity and reliability of the primary whole, appreciating the interrelationship among parts; (2) recog-
outcome measures, and quantitative measures recorded before and nising uniqueness of staff, nurse leaders, and the organisation; (3)
after the programme provided data to enable reliable statistical creating work environments that promote nurses' health and fa-
inference. Longer follow-up with further time points for data cilitates development; (4) understanding the significance of sub-
collection may have demonstrated sustainability. jective reality and created meaning; (5) valuing self-determination;
The Critical Appraisals Skills Programme11 qualitative appraisal (6) recognising that person and environment are integral and that
tool was used to explore the grounded theory study of Siffleet nurses function best when there is a ‘goodness of fit’ that capitalises
et al.15. Of the 10 items of this appraisal, nine were met and sug- on their strengths; (7) creating environments that promote
gested that the study was credible, relevant, and rigorous. For learning and recognise the importance of readiness and timing; and
example, Siffleet et al.15 used an appropriate qualitative method- (8) investing in collaborative partnerships. The potential stressors
ology and research design to explore a clearly stated research aim. of ICU nursing provide significant opportunities to draw from
The recruitment strategy appeared appropriate to the aim of the psychological capital (such as personal psychological
research, as were the methods used to collect data. The one aspect strengths) and the strengthening evidence base of positive psy-
not addressed was related to reflexivity. Researchers did not chology and positive psychological interventions.31e34 An example
disclose any information pertaining to their relationship with par- of an initiative in which the “positive” has been added to an orga-
ticipants, so reflexivity was not analysed. nisation includes the Brilliance Project.35 Also, using the positive
To summarise, the quality assessment of the four studies organisational scholarship lens and a foundation of the humanistic
demonstrated similar heterogeneity to the studies themselves. work ideology, the Big Hospital study examined an organisation
There was variable quality with both strengths and limitations. The driven by humanitarian principles.36
key strengths in the study by Azarsa et al.13 were the clear research Of the four studies included in the review, mindfulness, spiri-
aims and response rate of 78%, and a limitation was the lack of tuality, emotional well-being, and team commitment were the key
documented sample size considerations. Similarly, for the study by research areas.13e16 Both mindfulness and spirituality have recently
Galletta et al.,16 the strength was the clear research aims, and the been identified by critical care nurses as strengtheners of their
absent sample size considerations were a limitation. For the study work well-being,37 with mindfulness being linked to both
by Hee Kim et al.,14 a strength was their clearly stated research improved well-being and productivity.38 Spirituality is also asso-
question; however, the study was limited by the potential for ciated with enhanced well-being in relation to improved connect-
confounders. For the study by Siffleet et al.,15 the strength was edness with nature,39 and for nurses, it has been linked with
evident in their methods, with a limitation of the lack of docu- reduced emotional exhaustion.40 The role of positive emotions in
mented reflexivity, although it was unclear whether this would promoting resilience and well-being has a strong evidence base
have been necessary. One important limitation extending across underpinned by Fredrickson's broaden-and-build theory of positive
the studies was the lack of generalisability of their findings, pri- emotions.41 Finally, team commitment predicts collaboration be-
marily due to study design or sample size. tween the interprofessional team, for example, nurses and physi-
cians,42 and is increasingly linked with transforming organisations
5. Discussion and effectiveness.43
Research investigating what is going well in people's lives is
Research exploring intensive care nurses' well-being was found an evolving research area, propelled by researchers and theorists
to be largely absent in the existing published primary studies. Even such as Peterson44 who suggested “what is good about life is as
within the four identified studies investigating well-being, features genuine as what is bad and therefore deserves equal attention”
of ill-being were evident, illustrated in the exploratory word cloud (p. 4). Positive psychology is just one area where this is evident,
where terms such as stress, anxiety, distress, and depression were promoting the exploration of what makes life worth living.6 This
prevalent. High-quality research design was even less visible. These review reflects an opportunity to balance the traditional model
findings reflect broader employee well-being research. A system- of healing and repair45 with a model of health promotion and
atic review of longitudinal studies that investigated employee well- prevention, for example, balancing recovery models with those
being constructs found that a majority of the 40 identified studies driving strengths,46 thriving,47 flourishing,6,48 resilience,49 and
focussed on ill-being or the “negative side” of employee well-be- optimal functioning.50 One such model is that of Seligman6 who
ing.4 For example, more than half of the studies focused on burnout. proposes five elements: positive emotion, engagement, positive
This paucity of well-being research reflects a similar gap in the relationships, meaning, and accomplishment. These measurable
broader theoretical conceptions of both nurse and intensive care elements are thought to contribute to well-being, but no one
nurses' well-being, with the overwhelming focus on stress, fatigue, element specifically defines (nor operationalises) well-being.
and burnout.2,3,19e27 Thus, this review's focus on well-being supports the develop-
The feature of ‘relationships’ in two of the included studies15,16 ment of research programmes, potentially drawing from these
reflects the wider well-being literature on healthcare system per- proposed models such as positive emotion, engagement, positive
formance.28 The review of Ray-Sannerud et al.28 identified positive relationships, meaning, and accomplishment, in investigating
and negative determinants associated with healthcare workers' health promotion and the prevention of ill-being, such as
well-being and their potential risk and contribution to system burnout.
performance. Positive determinants such as empowerment, quality The present review is limited by not publishing the protocol;
sleep, and positive workplace relationships were associated with given this, the research has been guided by the Preferred Reporting
high performance, patient satisfaction, and lower turnover in- Items for Systematic Review and Meta-Analysis9 to support the
tentions. Negative determinants such as burnout, psychological reporting and rigour of the study. A second limitation was the broad
distress, and poor social capital were associated with suboptimal search terms, e.g., [well*]. Although the intent was to ensure the
patient care, unprofessional conduct, and medical leave. The variations in the spelling of well-being were captured, the impact
importance of relationships also underpins strengths-based lead- was to obtain a much larger nonspecific data set than was likely
ership, for example, magnet hospitals.29 necessary. Grey literature was not searched, nor were field experts
Key components of strengths-based nursing leadership are approached; thus, there is a possibility of an associated publication
proposed by Gottlieb et al.30 and include (1) working with the bias influencing this study's results.
R.J. Jarden et al. / Australian Critical Care 33 (2020) 106e111 111

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