STATISTICAL ANALYSIS

People who studied STATS

Survey link
https://docs.google.com/forms/d/1rn788qikjimr-0k5smIWX8rkU-
TmIfBX7DQXSrngAWw/viewform?edit_requested=true
Survey Instrument
The request to participate in the online survey is delivered to the students through their Saudi
electronic university State email account, with the link to the survey included in the message. This
online survey is anonymous with responses reported in aggregate. Students are asked to indicate
their level of satisfaction with various services using a seven-point satisfaction scale, with an option
for ‘not applicable.’ Students are also asked to comment on any items that they expressed
dissatisfaction with.

Very Somewhat Neutral – Somewhat Very Not

Satisfied Satisfied Satisfied No Opinion Dissatisfied Dissatisfied Dissatisfied Applicable

Using the same list of services, students are asked to indicate the level of importance for each
service, using a four-point scale, with an option for ‘not applicable.’ The difference between
satisfaction and importance is considered the performance gap and is reviewed so that we better
understand where improvement is needed.

Very Somewhat Not Not

Important Important Important Important Applicable

Additional questions are asked concerned with the Saudi electronic university State experience,
diversity, basic demographics, course of study, and degree. The responses to the questions on
diversity are used for the Assessment of Student Learning in relation to the general education
outcome on cultural diversity.
Comments received on the open-ended questions are sorted by service and provided to the
respective senior administrator. All comments are reported as entered by the respondent.

Response Rate
The Satisfaction and Importance response rates are determined by calculating the positive response
rate.
This is done by adding the count of the ‘satisfied’ and dividing by the total of the ‘satisfied’ and
‘dissatisfied’. In this example, the Satisfaction Rate is 96%; (9+13+3) / (9+13+3+1). The ‘Neutral’
and ‘Not Applicable’ responses are discarded.
Neutral - Positive
Very Somewhat No Somewhat Very Not
Satisfied Dissatisfied Response
Satisfied Satisfied Opinion Dissatisfied Dissatisfied Applicable
Rate

9 13 3 2 0 0 1 3 96%
Student Count
982 students who met the selection criteria of 30+ credit hours were identified to be surveyed. This
number is 3% greater than the student count for 2017; 4% less than 2016; and 13% less than 2015.
Participation
2018 participation response rate was less than last year with 22.51% of those selected for the survey
responding. The target count for participation is 300 students.

Response Rates: 2012 2013 2014 2015 2016 2017 2018

Total Number Sent 1,577 1,331 1,474 1,132 1,023 953 982
Responses Received 250 301 349 342 117 269 221
Response Rate 15.85% 22.61% 23.68% 30.21% 11.44% 28.23% 22.51%

Participation Response Rate Average 22%

2018 22.51%

2017 28.23%

2016 11.44%

2015 30.21%

2014 23.68%

2013 22.61%

2012 15.85%

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00%

Services Surveyed
The services included in the survey are:
Admissions Financial Aid
Advising Resource Center Internet Cafe
Advising with your Faculty Advisor IT Helpdesk
Bookstore Learning Center
Cafeteria Library Services
Career Advising Parking
Career Job Search Resources Quality of help provided at the Student Affairs Service Counter
Cashier's Office Registration
Classroom Instruction Security
Disability Support Student Activities
Facilities - Cleanliness of campus Student Health Services
Facilities - Temperature of classrooms

Student Satisfaction Survey

 Darke County Admissions & Testing Darke County Internet Café
Darke County Advising Darke County Learning Center/Tutors
Darke County Class Schedule Darke County Remote Library Services
Darke County Classroom Instruction Darke County Parking
Darke County Fee Payment Darke County Registration
Darke County Financial Aid Help Darke County Vending Services
Satisfaction Rate
The 2018 satisfaction rate, based on responses by the 221 participants was 88.40%. This is a drop
of
4.46% from the previous year with 92.86% satisfaction, and is the lowest percentage received 2004
to 2018. Satisfaction with all services surveyed decreased with one exception. Satisfaction with
classroom instruction increased by 1.78%.

Lecture analysis
 [I chose the University, not Sum of How many hours a week do you
the course modality] work?
Extremely important 398
Moderately important 1974
Not at all important 12805
Slightly important 2704
Very important 984

Sum of How many hours a week do you work? (Please enter a whole number) by [I
chose the University, not the course modality]

Very important

Slightly important

Not at all important

Moderately important

Extremely important

0 2000 4000 6000 8000 10000 12000 14000

[Only available program that fit into
my timetable] Sum of How many hours a week do you work?
Extremely important 604
Moderately important 1688
Not at all important 401
Slightly important 14837
Very important 1335

Sum of How many hours a week do you work?

Very important

Slightly important

Not at all important

Moderately important

Extremely important

0 2000 4000 6000 8000 10000 12000 14000

[Flexibility of being able to complete

assignments anyplace/anytime] Sum of What is your age?
Extremely important 1616
Moderately important 1635
Not at all important 542
Slightly important 1577
Very important 1475
 Sum of What is your age?

Very important

Slightly important

Not at all important

Moderately important

Extremely important

0 200 400 600 800 1000 1200 1400 1600 1800

Sum of What is the total number of

[Convenience of not having to come to blended courses you have taken this
campus as often] semester? (Please enter a whole number)
Extremely important 209
Moderately important 379
Not at all important 262
Slightly important 445288
Very important 354

Sum of What is the total number of

blended courses you have taken this
semester? (Please enter a whole
number) by [Convenience of not
having to come to campus as often]
Very important
Slightly important
Not at all important
Moderately important
Extremely important

0 100000 200000 300000 400000 500000

[Job responsibilities make it difficult for me to
attend face-to-face classes] Sum of What is your age?
Extremely important 1430
Moderately important 1395
Not at all important 1424
Slightly important 1553
Very important 1043

Sum of What is your age? (Please enter a two-digit number only) by

[Job responsibilities make it difficult for me to attend face-to-face
classes]

Very important

Slightly important

Not at all important

Moderately important

Extremely important

0 200 400 600 800 1000 1200 1400 1600 1800