Four Big Strategic Questions.

• Q 1. Where are you now?

• Q 2. Where do you want to go?

• Q 3. How you will get there?

• Q 4. How do you know that you are there?

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Jobs Available Automotive
Company

After Sales Sales & Marketing

department Department

Service Parts department Sales department Marketing

department department
1 10 11
Warranty department Stock controller 5

Service center 2 3 logistic 6

Turks
CPD 7 8
Field operation 4 Body Repair
department Parts Sales 9
Organization Chart
CGM

GM GM GM

Manager Manager Manager Manager

Supervisor Supervisor Supervisor Supervisor

Staff Staff Staff Staff Staff

Organization Chart

Examples
Organization chart

Example
Interview
I have interview tomorrow what shall I do:

• CV
• Research the company
• Check company culture
• Get your clothes ready
• Prepare your question
Topics to read
• Kaizen
• KPI
• Service Operation
• Parts Operation
• Service and parts marketing
• Customer satisfaction
• Customer engagement