Professional Documents
Culture Documents
6
A wise man should consider that health is the
greatest of human blessings, and learn how
by his own thought to derive benefit from his
illnesses.
Community-Based Nursing
—Hippocrates
LEARNING OUTCOMES
1. Describe how the factors changing the health care delivery system 4. Describe the roles and challenges of nurses working in community-
are influencing the shift of patient care from hospitals to community- based settings.
based settings. 5. Describe the characteristics of family caregivers, the challenges they
2. Differentiate community-based nursing from public health nursing. have, and the optimal approach for you to use when partnering with
3. Compare community-based patient care settings and the services family caregivers.
provided in these settings.
KEY TERMS
ambulatory care home health care residential care facilities, Table 6-3
case management intermediate care facilities, Table 6-3 skilled nursing facilities, Table 6-3
community-based nursing long-term carepreferred provider transitional care
family caregivers organizations (PPOs)
health maintenance organizations (HMOs)
Major changes in nursing practice and patient care are population focus. Public health nursing is distinguished from
occurring as a result of numerous factors affecting the health other specialties by the following eight tenets:
care system. Social, economic, technologic, and health factors 1. Focuses on a population rather than an individual
are driving the delivery of health care from hospitals to com- although the nurse might provide care to an individual
munity settings. In response to these factors, the practice of 2. Uses a utilitarian approach to achieve the greater good
professional nursing has moved from an almost exclusively for the greatest number
hospital-based practice to practice opportunities in commu- 3. Provides nursing care in partnership with the popula-
nity-based settings. Community settings can be described as tion
local health centers and other health agencies, barangay health 4. Provides primary prevention as the focus of care rather
centers, student health services, occupational services, and than tertiary care
school health. Nurses are providing patient care in a wide vari- 5. Embraces an ecologic framework rather than the use of
ety of health care settings outside of the hospital. A majority the nursing process as a framework for care
of nurses work in hospitals, but many nurses work in a com- 6. Seeks services for those individuals and populations at
munity setting. risk who may not seek care
Nursing practice that occurs in the community has 7. Uses the core principles of public health (assessment,
taken on a variety of meanings, creating confusion among policy development, and assurance)
terms such as community-based nursing and public health 8. Collaborates with multiple stake holders (health related
nursing.1 For the purpose of this chapter, home care nurses and non–health related) to ensure the public’s health.2
are engaged in community-based nursing practice. The goals This chapter presents an overview of the changing health
of community-based nursing are to help individuals and care system and discusses nursing care in community-based
families promote health, prevent illness, and manage acute or settings rather than public health nursing. Although long-
chronic health conditions in community and home settings as term care and rehabilitation facilities are not typically con-
opposed to hospital settings. By contrast, public health nurs- sidered community-based settings, they are included in this
ing can be described as nurses who improve health through a chapter.
Reviewed by Theresa A. Petersen, RN, MSN, FNP, Assistant Professor, Montana State University–Northern, Haure, Mont.; Regina McFerren, RN,
BA, MSN, Assistant Professor, College of Nursing, University of Southern Nevada, Henderson, Nev.; and Elizabeth Madigan, RN, PhD, FAAN,
Associate Professor of Nursing, Frances Payne Bolton School of Nursing, Case Western Reserve University, Cleveland, Ohio.
73
74 SECTION 1 Concepts in Nursing Practice
CHANGING HEALTH CARE SYSTEM requires reaching into the community where these individuals
live and work. (Cultural factors affecting health care are dis-
Factors Influencing Change
cussed further in Chapter 2.)
Socioeconomic Considerations. The changes in health care have Nature and Prevalence of Illness. The increased life expectancy
been largely initiated by the continued efforts of the govern- of the population and lifestyle factors contribute to increases
ment, employers, insurance companies, and regulating agencies in the number, severity, and duration of chronic conditions.
to provide the most cost-effective health care. Historically, the Chronic diseases are the major cause of death and disability
most notable event related to changing reimbursement patterns worldwide and are responsible for 57% of all deaths in the Phil-
was the institution of case-rate payment systems in the Phil- ippines.4 The leading causes of death from chronic diseases,
Health program. With these changes, hospitals were no longer including cardiovascular disease, cancer, diabetes, and chronic
reimbursed for all costs. Instead, payment for hospital services obstructive pulmonary diseases, are related to lifestyle behav-
to PhilHealth patients was based on flat fees determined by the iors. Tobacco use, lack of physical activity, and poor nutrition
diseases and problems treated during the admission. Because (including obesity) are the major contributors to cardiovascu-
this payment structure was implemented in hospitals, it is often lar disease and cancer.5 The focus of health care is now shift-
considered to have contributed to a shift toward home- and
ing from intervention in the acute phase of diseases toward
community-based care.
health promotion and disease prevention. Nursing practice
Private and other public health care systems are following the
directed toward the prevention and management of chronic
lead of the PhilHealth program. Health maintenance organiza-
illness occurs in community-based settings through (1) pro-
tions (HMOs)1 and preferred provider organizations (PPOs)2
motion of regular screening, (2) education about the effects of
evolved as a means of offering cost-effective health care deliv-
lifestyle choices and their relationship to health and illness, and
ery.3 In these managed care systems, charges are negotiated in
(3) assisting individuals and families to manage chronic illness
advance of the delivery of care using predetermined reimburse-
in the home.
ment rates or capitation fees for medical care, hospitalization,
Technology. Surgical innovations, such as advances in cardiac
and other health care services. Like the PhilHealth program,
surgery, and medical interventions, such as new drugs for can-
these organizations are causing a shift in the delivery of care
cer treatment, have allowed individuals to live longer, shifting
from the acute care hospital setting to less expensive commu-
nity settings. both acute and long-term care to community-based settings.
Universal Health Care. Universal Health Care or Kalusugan New technology has improved diagnostic procedures and man-
Pangkalahatan is the health reform agenda of the Department of agement of patient care. Computers, lifesaving drugs, and tele-
Health (DOH). The goal of Universal Health Care is to ensure health interventions have simplified diagnosis and treatment
that every Filipino, especially the poor, receives quality health and shortened hospital stays.
care that is affordable through enrollment of every Filipino in Patient care has moved to outpatient settings such as surgical
the PhilHealth program centers, providing services that have been traditionally deliv-
Changing Demographics. Of the total Philippine population, ered only in hospitals. Complex patient care treatments, such
about 4.3% (4 million) are aged 65 years or older. The growth as intravenous (IV) antibiotic therapy and parenteral nutrition
of the population age 65 and over affects all aspects of society therapy, are increasingly being delivered through home infu-
and particularly challenges health care providers to meet the sion services. Evolving technology, the focus on reducing rap-
needs of an aging society. Aging Filipinos may have disabilities idly increasing health care costs, and patient preference to be at
that compromise their ability to remain functional in their own home have stimulated the movement to provide health care in
homes without supportive community or professional help. The community and home settings.
elderly may also have complex medical and health care needs, Increasing Consumerism. Health care is becoming a more
experiencing multiple chronic conditions that compromise consumer-focused business. Patients are becoming more inter-
their ability to remain independent. Physical and functional ested and active participants in their health care. Many patients
problems, dementia, fixed incomes, and limited family or com- eagerly seek out information about their health from the media
munity support put the elderly at an increased need for social and Internet sources. They also expect that information will be
and health care assistance. (Health care needs of the older adult provided so that they may collaborate with health care providers
are discussed in Chapter 5.) in making the appropriate decisions about their health care. In
Inability to pay for health care is associated with a tendency addition, the public has come to view health care as an entitle-
to delay seeking care, resulting in more serious illnesses. The ment or a human right. Health care legislation emphasizes equal
need to identify and meet health care needs of this population access to health care services, regardless of the ability to pay.
As increasing demands are made on scarce and costly health
1An HMO consists of an association of health care professionals and care resources, nurses are becoming more active partners with
facilities that provide a specified package of health care for a fixed sum patients in promoting self-care through education and advocacy.
of money paid in advance for a specified period of time. The HMO con-
tracts with health care professionals and facilities to provide the speci-
COMMUNITY-BASED CARE
fied care. Generally a patient cannot seek care outside of the health care Role: Client Care: 2.4.10.4, 2.5 (Appendix A)
providers and/or hospitals under contract with the HMO. Continuum of Patient Care
2A PPO is a group of health care professionals and/or hospitals who Depending on an individual’s health status and the cost of
contract with an employer, insurance company, or third-party payer care required, patients can move among different health care
to provide medical care to a specified group of potential patients. The settings. There is a continuum of care whereby different settings
services offered are not prepaid or fixed. There is typically more choice accommodate the varying needs of the patient. Within this con-
in a PPO than in an HMO, and thus it is more costly. tinuum, many persons today are cared for in community-based
Chapter 6 Community-Based Nursing and Home Care 75
settings that include home health care. For example, a person Long-Term Care Facilities. Unlike other community-based
may be hospitalized in a trauma unit of an acute care hospital options, placement in long-term care is rarely considered to
following a motor vehicle accident. After the person is stabi- be a cost-saving measure. Many patients and families initially
lized, he or she may be transferred to a general medical-surgical express concerns about the possibility of entering long-term
unit and then to an acute rehabilitation facility. After a period of care. In the face of high cost and family concerns, three fac-
rehabilitation, the person may be discharged to his or her home tors appear to precipitate placement in a long-term care facility:
to continue with outpatient rehabilitation and to be followed (1) rapid patient deterioration, (2) caregiver inability to con-
by home health care nurses and/or cared for in an outpatient tinue care because of “burnout”—too much and too long, and
clinic. (3) an alteration in or loss of a family support system. Changes
The continuum of care does not always include hospital- in orientation (e.g., increased confusion), incontinence, or a
ization. Most patients receive community-based care with- major health event (e.g., stroke) can accelerate placement.
out experiencing an acute problem requiring hospitalization. The conflicts and fears faced by the family and patient make
Health problems may be identified in a variety of outpatient placement a transition time. Common caregiver concerns
settings. In addition, individuals or families may seek specific include the following: (1) the process of admission will be
assistance from health care resources in the community. resisted by the patient; (2) the level of care given by staff will be
For example, a patient may be screened for diabetes mellitus insufficient; (3) the patient will be lonely; and (4) financing of
in a community-based screening program and, when indicated, nursing care will not be adequate.
referred to a clinic where a diagnosis of diabetes can be estab- This time of disruption is increased by the physical reloca-
lished. A diabetes educator may function as a case manager to tion of the patient, which may result in adverse health effects
coordinate the diabetes management team consisting of nurses, for the patient. Relocation stress syndrome is a nursing diag-
dietitians, pharmacists, physicians, and other health care pro- nosis that is associated with the disruption, confusion, and
fessionals. Services may include care and education at a variety challenges that the patient faces when moving from one envi-
of settings, as well as follow-up by home health care nurses. ronment to a new environment. The move results in patient
Patients can be treated in a multitude of settings, opting anxiety, depression, and disorientation. Appropriate interven-
for the one most appropriate for their health care needs but tions to reduce the effects of relocation should be used. When-
within the constraints of health care insurance plans and the ever possible, involve the patient in the decision to move. The
cost of care. Today health care is increasingly constrained by caregiver can share information, pictures, or a videotape of
third-party payer cost containment efforts. At the same time the new location. New health personnel can send a welcome
third-party payers are demanding outcome-based quality care. message. On arrival, the new resident can be greeted by a staff
Although the hospital remains the mainstay for acute care inter- member to provide orientation. To bridge the relocation, the
ventions, settings such as extended care facilities, assisted liv- new resident can be “buddied” with a seasoned resident.
ing centers, and home health care offer patients the opportunity
to live or recover in settings that maximize their independence Community-Based Nurses
and preserve human dignity. Nurses practicing in community-based settings care for a
Community-based settings where nursing care is provided broad spectrum of individuals with different needs.6 Nursing
include ambulatory care (Table 6-1), and long-term care. roles include home health care nurses, long-term care nurses,
Long-term care refers to the care of patients for a time period school nurses, occupational nurses, and nurses working in out-
greater than 30 days. It may be required for individuals who patient clinics and ambulatory care centers. Nurses in nurse-
are severely developmentally disabled, are mentally impaired, managed clinics provide direct care to patients in an ambulatory
or have physical deficits requiring continuous medical or nurs- setting. Faith community nurses (also called parish nurses)
ing management, such as those who are ventilator dependent practice holistic health care within a faith community, empha-
or those with Alzheimer’s disease. Long-term care facilities sizing the relationship between spiritual faith and health. Faith
include skilled nursing facilities, intermediate care facili- community nurses complement the work of other health care
ties, retirement communities, and residential care facilities workers, acting as a liaison with congregational and community
(Table 6-2). resources.7
As noted at the beginning of the chapter, some of these set- In contrast to nurses in acute care settings, community-based
tings are not typically considered community-based settings. nurses must take great effort to integrate their care into the daily
However, they do include areas where nurses practice outside lives of their patients. In long-term care settings, the structure
of the hospital and constitute many of the less expensive com- of the environment must support the necessary clinical care of
munity settings used in managed care. the residents while still providing a homelike atmosphere for
them. In home care, the challenge may be to provide excellent
care in the face of noise, clutter, interruptions, and other family
Table 6-1 CHARACTERISTICS OF needs. In clinics and other ambulatory settings, the nurse must
AMBULATORY CARE SETTINGS complete the nursing process in an extremely efficient manner,
• Provide health care services on an outpatient basis. minimizing the length and number of visits necessary to pro-
• Include physician offices, clinics, outpatient surgical or diagnostic vide effective care.
centers, churches, schools, day care centers, and occupational or
work sites.
• Nurses in ambulatory care settings assess patients’ problems,
HOME HEALTH CARE
evaluate need for resources and information, and provide appropriate
interventions that allow patients to care for themselves.
Role: Client Care: 2.4.10.4, 2.5 (Appendix A)
• Patient teaching and telephone follow-up are routine practices. Home health care refers to health care delivered in the
home setting. Home care is defined as the broad spectrum of
76 SECTION 1 Concepts in Nursing Practice
health care and social services provided in the home environ- Table 6-2 PRACTICE SETTINGS
ment to recovering, disabled, or chronically ill patients.8 Home FOR LONG-TERM CARE
health care may include health maintenance, education, illness
prevention, diagnosis and treatment of disease, palliative care, Setting Characteristics
and rehabilitation. Care may be delivered in assisted living situ- Residential care • Supervisory care homes or assisted living
ations when no other skilled nursing professionals are avail- facilities arrangements.
able for patient care needs. Patients receiving home health care • Residents generally must be able to care for
themselves and move about without the help
may require intermittent services or full-time, 24-hours-a-day
of another person.
assistance. • Residents often live in care homes to obtain
In the past decade there has been an explosive growth in additional assistance for their ADLs, such as
home health care services, coupled with a steady decline in hos- grooming and meal preparation, or supervision
pital bed occupancy and length of hospital stay. The growth in with their medications.
home health care has been stimulated by hospital prospective Intermediate care • Provide convalescent care and regular medi-
payment, the increase in managed care, and the patient’s prefer- facilities cal, nursing, social, and rehabilitative services
ence to be cared for at home. Home health care is one of the most in addition to room and board for people not
rapidly growing segments in health care today, with the primary capable of independent living.
• Offer a mix of medical care, nursing and
motivation being to shift health care to less costly services.3 rehabilitative care, and personal and residential
Nurses and home health aides provide most home health care services.
care services. Registered nurses are the coordinators of patient • Special care units in these facilities have been
care, being accountable both for the supervision of personal developed for individuals with cognitive impair-
care services by home health aides, including all aspects of ments (e.g., Alzheimer’s disease) who may
care in the home. Other services commonly provided by home require special assistance.
• Although these units are appropriate for
health agencies include physical therapy, occupational therapy,
patients with early- to middle-stage demen-
and social worker services. tia, they may not be appropriate for those in
advanced stages of dementia.
Patient Care in the Home
Community- • Coordinated plans of medical, nursing,
Some of the most common diagnoses of home care patients based and rehabilitative care provided at home to
are diabetes mellitus, hypertension, heart failure, osteoarthri- long-term care disabled persons who would otherwise be
tis, stroke, acute and chronic wounds, chronic obstructive (CBLTC) placed in a hospital.
pulmonary disease, heart disease, and cancer. Skilled nursing • Programs offer patients an alternative to
care may include observation, assessment, management, evalu- institutionalization.
• Services may include all those available in an
ation, teaching, training, administration of medications, wound institution like a hospital.
care, tube feedings, catheter care, and behavioral health inter-
ventions (Table 6-3). Commonly performed treatments in the ADLs, Activities of daily living.
home include administration of infusion therapy (e.g., antibi-
otic administration), patient-controlled analgesia for pain con-
trol, enteral feedings, parenteral nutrition, chemotherapy, and provided. Care provided by health professionals is usually epi-
hydration therapy. The nurse and a rehabilitation team member sodic, leaving the family with the burden of care day in and day
may also provide medical equipment in the home to facilitate out.
medical treatment and safety. These may include electrical beds, Teaching needs to involve both the patient and the family.
wheelchairs, commodes, walkers, and other assistive devices. Family members who are providing care should learn how to
Patients have benefited from sophisticated technology in administer treatments and manage equipment. For example,
the home care setting. The miniaturization of infusion pumps diet modification is a cornerstone of diabetes management.
makes it possible for patients to go to work while receiving anti- Although an elderly diabetic person may be the patient, it may
biotics, parenteral nutrition, or chemotherapy. The use of cen- be the patient’s spouse or daughter who does the grocery shop-
tral venous catheter devices and peripherally inserted central ping and cooking. Dietary teaching that does not include the
catheters has eliminated many problems associated with short- family may not be successful.
term and less reliable IV therapy, although it has also necessi- Nursing in the home involves a very different set of dynam-
tated great vigilance regarding infection. Tabletop ventilators ics than that of care provided in the hospital. In the hospital,
allow patients who are dependent on mechanical ventilation the health care team has the dominant role and the environ-
to be cared for in the home setting, allowing for even greater ment is controlled. In the home, the family and/or the patient
mobility when the equipment is strapped to the back of a wheel- play the dominant role, and the nurse is a visitor in the health
chair. Oxygen delivery in a variety of forms is also frequently care setting. Home health care is delivered within the context
provided in the home (see Chapter 29). of the family’s and the patient’s cultural values and beliefs. In
Common assessed needs of patients requiring home care the home, the nurse is more likely to encounter the patient’s use
are presented in Table 6-4. Examples of nursing diagnoses for of healing practices arising from cultural beliefs and the use of
patients requiring home care are presented in Table 6-5. home remedies and complementary and alternative therapies.
Although the patient is the focus of care, nursing care in The home care nurse must be knowledgeable about cultural
the home must be family centered. An illness experienced by practices and complementary and alternative therapies to guide
one family member will affect the entire family and alter fam- the patient and family in their safe and effective use. (Culture
ily interactions. Families often provide care for ill members is discussed in Chapter 2, and complementary and alternative
and assist in decision making about the type and extent of care therapies are discussed in Chapter 7.)
Chapter 6 Community-Based Nursing and Home Care 77
Patients seen by home health care nurses are most often to meet their own needs so they can feel in control of their
discharged from hospital settings. However, they may also be lives. Goals aim for long-term rather than short-term results.
referred directly from a physician’s office or nursing care facili- Decision making and priority setting become shared activities
ties, or the patient may request this service. PhilHealth and among the patient, family, and nurse.
other types of insurance do not cover home health services at
this time, but there are studies to explore its cost-effectiveness Hospice
compared to hospital care. Home health visits are intended to Hospice exists to provide support and care for people in the
assess and monitor the patient’s condition. These visits may last phases of terminal illnesses.9 Hospice care represents a
also be characterized by a predetermined routine or treatment return to previous times when dying individuals were helped to
regimen, such as prefilling insulin syringes, prepouring oral remain at home and to die at home, if possible, surrounded by
medications, administering injected cobalamin (vitamin B12), familiar sights, sounds, and smells and by the love of those who
or performing wound care and dressing changes. care. Although hospice can be provided by agencies that also
provide other forms of community-based care, it is important
Home Health Care Team to remember the unique philosophical orientation that guides
The home health care team includes many members, includ- hospice care. (Hospice and end-of-life care are discussed in
ing the patient, family, nurses, physician, social worker, physi- Chapter 11.)
cal therapist, occupational therapist, speech therapist, home
health aide, pharmacist, respiratory therapist, and dietitian FAMILY CAREGIVERS
(Table 6-6). The members of the home health care team work
collaboratively with the home health care nurse to plan and While clinicians in all settings strive to create partnerships
evaluate the patient’s progress. This is done on a regular basis with a patient’s family and loved ones, such relationships are
with a significant emphasis placed on teaching and counseling. particularly important in home and community-based settings.
Nursing care is one of the primary services in the home setting. Family caregivers are spouses, adult children, other relatives,
Home care nurses focus on empowering the patient and family and friends who (1) give and/or assist with direct patient care,
78 SECTION 1 Concepts in Nursing Practice
formal social support system on matters such as respite care, balanced diet at regular times will provide for the caregiver’s
housing, health coverage, and finances. Respite care, which is well-being. Physical contact with others provides emotional
planned temporary care for the patient, can allow the caregiver support and acknowledgment of the caregiver’s own need for
to regain a sense of equilibrium. Respite care includes adult day physical comfort. Exercise can help relieve stress. Maintenance
care, in-home care, and assisted living services. of regular activities and interests is also important to help the
Family caregivers need to be encouraged to take care of caregiver. Humor is important, and its use from time to time in
themselves. Keeping a journal can help the caregiver express some situations can provide distraction and relieve stress-filled
feelings that may be difficult to express verbally. Eating a situations.
References Resources
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(2008) Mosby: St Louis. www.aaacn.org
2. American Nurses Association. Public health nursing: scope and stan- American Association of Homes and Services for the Aging
dards of practice. (2007) American Nurses Publishing: Silver Spring, www.aahsa.org
MdNursesbooks.org. American Association of Managed Care Nurses, Inc.
3. Maurer F.; Smith C.. Community/public health nursing practice: health www.aamcn.org
for families and populations. (2009) Mosby: St Louis. American Association of Occupational Health Nurses, Inc.
*4. www.who.int/chp/chronic_disease_report/philippines.pdf www.aaohn.org
5. Centers for Disease Control and Prevention: Chronic disease and health Association of Rehabilitation Nurses
promotion, Washington, DC, The Centers. Available at www.cdc.gov/ www.rehabnurse.org
nccdphp (accessed June 24, 2009). Family Caregiver Alliance
*6. Stanhope M.; Lancaster J.. Public health nursing: population centered www.caregiver.org
health care in the community. (2008) Mosby: St Louis. National Association for Home Care and Hospice
7. National Health Ministries. Parish nursing. (2008). Available atwww. www.nahc.org
pcusa.org/nationalhealth/parishnursing. (accessed June 24, 2009). National Family Caregiver Association
8. National Association for Home Care and Hospice. Basic statistics about www.nfcacares.org
home care. (2008). Available atwww.nahc.org. (accessed June 24, 2009).
*9. American Nurses Association. Scope and standards of hospice and pallia-
tive nursing practice. (2007) American Nurses Publishing: Silver Springs,
MdNursesbooks.org.