ORAL QUESTIONS PER COC FOR CSS NCII

COC 1 INSTALL AND CONFIGURE COMPUTER SYSTEMS

1. What do you call the computer software which you configure before installing the OS?
Answer : BIOS
2. What maybe the problem and what should be done if the display does not match what you expect
to view on the monitor?
Answer : Probably the video driver is not installed. Install the video driver.
3. What will you do if a customer wants to install an operating system in his PC but does not have an
optical drive?
Answer : Create a bootable flash disk.
4. What maybe the problem if the computer does not recognize a bootable flash drive? What would
you do to resolve this?
Answer : Maybe the BIOS is not properly configured to boot on the flash drive. Configure the
BIOS to boot on the flash drive.
5. What should you configure in the BIOS when you are going to install an operating system using an
optical media?
Answer : Boot Sequence

COC 2. SETUP COMPUTER NETWORKS

1. Based on rules, what type of network would you suggest to your client who wants to network more
than 100 computers?
Answer : Client – Server type of network.
2. What type of network would you recommend if your client has only few computer unit?
Answer : Peer – to – Peer Network.
3. What would you do if you suspect that the cause of the trouble in the network is the cable?
Answer : Get a LAN tester and check the cable. Swap a good or working cable in place of the
suspected cable.
4. After replacing a good cable, still the computers cannot connect to each other, what are the possible
causes if the network is using static IP addresses?
Answer : Wrong IP address.
Maybe some computer don’t belong the workgroup.
Wrong subnet mask
5. After configuring the network interface card, how will you going to test the connectivity of your
network?
Answer : PING each other.
Using Net View.

COC 3. SETUP COMPUTER SERVERS

1. What should you do if you want to transfer file or files into another computer? How dou share a
folder named TESDA in Drive C?
Answer : Create a folder using Windows Explorer. Right-click the folder and click sharing and
security.
2. What do call a bootable disk that contains a full usable OS?
Answer : Live CD/DVD.
3. You setup a network where each computer acts as a client and server and in which each user shares
other resources, including printers. What do you call this setup?
Answer : Peer–t o–Peer networking.
4. What are you going to do to access a server located far from the client computer which you are
troubleshooting?
Answer Remotely access the server using the Remote Desktop Connection.
5. After installing Anti-Virus to your network, you cannot connect to other computer, what could be
the possible cause of it?
Answer : Possibly, the Anti-Virus is blocking the network access. You have to configure the Anti-
Virus so as not to block the network access.
6. After logging, you noticed that you cannot change the IP address of other users, what could be the
possible cause?
Answer : The password or account is not an administrator account.
7. What policy are you going to suggest to secure your server?
Answer : Use Anti-Virus Software, prohibit downloading unless authorized by the administrator,
restrict administrative access.
8. As administrator and security precaution, what type of account will you use in performing ordinary
task?
Answer : Power User Account. Limit the use of administrator account.

COC 4. MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS

1. What maybe the causes why the computer displays a black screen and produces no beeps when
power is turned on? What should you do to correct the situation?
Answer : the probable cause must be the RAM. Turn off the computer, and unplug the it,
remove the cover and remove the card. Then take a plain old pencil eraser and rub it the
contact on the part of the card that fits into the slot.
2. If RAM is not the cause, what maybe the another cause and what should you do to solve the
problem?
Answer : The other probable cause maybe the video card. Again, turn off the computer, and
unplug it, remove the cover and remove the card. Then take a plain old pencil eraser and rub it
over the contact on the part of the card that fits into the slot.
3. How would you avoid overheating of devices such as CPU, or any devices that produces more heat?
Answer : Provide the computer with proper ventilation or just cleaning or removing the dust
from the fans. Dust can slow down the moving rotation of fans.
4. After transferring the computer unit, the monitor has no more display but the power indicator is
on. What are the steps that you must do? Name two causes of the problem.
Answer : Cable, ATX Power Supply on the motherboard, graphics card.
Steps : Check the cable, check the on-board power supply, check graphics card, and then
test the unit.
5. What are the possible causes if the printer is not responding?
Answer : The Printer cable is defective or not connected.
Printer driver is not installed correctly or corrupted.
No power Supply.