PERSONAL INFORMATION

Name Iryna Denisova

Date of birth 29 June ,1989
Address Ukraine, Odessa region
Nationality Ukraine
Marital status Single

Documents Travel passport ; biometric passport ; seamen book;

Certificates Safety familiarization, basic training and introductions for all seafarers;
training of passenger ships personnel ; security related training and introduction for all
seafarers (awareness training); sea survival training

Personal skills and competence

Work as quickly and efficiently as possible. I always try to find a common language with all
people. Work effectively in a team and myself. I treat myself responsibly and always try to
achieve the most ideal result. I do not like to conflict and always try to solve problems
peacefully. Quickly learn new tasks.

EDUCATION AND TRAINING

Ukraine, Odessa : Odessa National Politechnikal University
From 01/09/2006 till 20/06/2012
- Foreign economic activity Diploma
Ukraine, Odessa: FIATA education:
- International FIATA Diploma
 WORK EXPERIENCE
REPLACE WITH DATES (FROM - TO):

The Beauty Salon “Mon Cher”

Position of Administrator
from 20.06.2006 until 15.07.2009
Duties:
- staff work planning
- scheduling and work schedule
- communication with customers
- solution of conflict situations with customers
- solving problematic situations
- customer service in the salon

Zara Restorant
position of Administrator/Waitress
from 20.07.2009 until 03.09.2012
Duties:
- customer service, serving of food and drinks
- solution of conflict situations with customers
- solving problematic situations
- To serve tables.
- In time, change tablecloths and napkins as they become contaminated.
- Accept an order from visitors, help visitors choose food and drinks, they are guided by the time
of preparing the ordered dishes.
- Serve the ordered dishes.
- Keep clean in the hall.

Freight Forwarding Company: LLC Tanit

Position: Manager, Customs Broker
from 01/12/2012 till 01/08/2018
Duties:
- Organization of the delivery of goods in sea containers around the world from door to door.
- Documentary support of each client.
-Direct communication and consultation of each client individually.
- Customs clearance of goods.
- Management and instruction of personnel within the company.
-Organization of work of the team and moral support of employees.

M/Y BLUE SEA

Shipowner: Viking Yachting LTD
Position: Solo stewardess
from 01/09/2018 till 05/11/2018

Duties:
-Hostes
-Stewardess
-Dechand
-Chef start