Professional Documents
Culture Documents
Crystal Parks
Abstract
Electronic Medical Records and Nursing Informatics is at the front lines of healthcare. As
nursing embraces the change from paper documentation to electronic documentation nursing
informatics has taken on a new and respected role withing the healthcare spectrum.
Understanding the difference between IT who handles the components of the computer, privacy
protection, networking, and software updates and informatics which handles the creation and
development of the programs that are used for documentation it becomes clearer of the
importance to have nursing involved in informatics. Research, codes of ethics, legalities, and
federal privacy laws are all important factors that contribute to the development of the programs
used in the EMR. As organizations adopt the new software programs for the EMR of their
choice new policies, education, and data analysis is required through out the implementation of
the EMR to ensure all patient care is captured and can be studied for improvement.
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Informatics was introduced to nursing over a decade ago. Nursing had preconceptions
of the Electronic Medical Record implementation. The knowledge base of seasoned nurses on
technology and computers did not support the transition to go smooth throughout the nursing
world. Most of this was due to the misunderstanding of what a computer and informatics
really was defined as. Separating the two and understanding that the computer itself was only
responsible for doing what the program was intended to do and what the user told it to do
relieved half of the stress on nursing staff. As with all computer’s software was now
important and companies had to upgrade. Important information once was ignored was now
vital because without the proper software certain programs would not run or run as
intended. Using computers at home we all are aware of the possible privacy threats such as
Trojan horses, worms, hoaxes, ransoms and many more not mentioned but when we combine
those threats to a patients EMR it is more dangerous. IT departments must stay abreast with
commands. IT employees are not the only ones responsible in the protection of the companies
and patient’s information but every employee. We accomplish this by adhering to company
policies regarding internet versus intranet use, prohibition picture and video recordings with
personal devices, posting on social media including Face book, twitter, Instagram, and snap-
chat. After all the new technology and terminology was discovered and learned by employees
using the EMR the realization of the benefits is realized. Now instant report of lab work,
imaging for x-rays and cat scans, physicians notes and orders, along with integration of
information from other health resources the patient may utilize is a click away with important
information that may have at one time taken weeks to obtain. Treatments, research, ideas, and
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discoveries are shareable in real time instead of months or years before information could be
published and reach millions of healthcare workers for education. The more healthcare
workers can take the time to understand the importance of informatics and developing new
programs to improve the patient's care along with sharing new discoveries and cures the more
documentation especially in trauma and CPR patient situations. The documentation needed does
not only protect and record patient’s information but also protects the nurses themselves
recording proper tasks performed. Challenging as it is for healthcare members to care for
patients in such a critical health position nurses must keep and perform by their own virtue
values, morals, and integrity. Organizational policies, state laws, national laws, and Codes of
Ethics for Nursing must always be upheld and performed by all healthcare members in all
situations involving patient care. Ethical and legal issues are always a concern in the healthcare
field. Healthcare has grown and developed over many years, some years greater than others, and
will continue to grow. Alongside healthcare growth technology has also moved forward quickly
piercing into the healthcare world. As this occurred and continues to occur it brings more focus
on new ethical and legal issues particularly involving informatics and the technology world of
healthcare regarding patient’s privacy and record keeping. Nursing being the first defense of
proper record keeping in patients EMR’s it is the Code of Ethics in Nursing that defines our
duties.
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Charting
Nursing has always been responsible for documenting in patients charts pertinent
information such as vital signs, complaints from the patients, assessment of the patient’s
conditions, medications given or not given, abnormal findings, and communications between
physicians and nursing. In the past 10 years this documentation has changed drastically from
paper to electronic medical records posing different challenges for nursing documentation. While
nurses documented on paper only the nurse in possession of the chart writing the information
could document on the patients chart then signing their name at the end. Now having EMR’s
nurses sign into a computer with either a badge or sign on name and password. The paper chart
identified the nurse without question who gave medications, charted vital signs, and who spoke
with the physician for communication of status and orders. As the EMR world has invaded the
healthcare world nurses now must be much more aware of documentation in patient’s charts.
This especially becomes concerning when in a trauma or CPR situation. The nurse documenter
on paper for such situations was only focused on documenting while moving to electronic
records nurses are now freer to move around the room to help facilitate patient care. This leaves
the nurse who is signed into the computer for documentation reasons vulnerable for other
colleagues to document under their name for patient information. EMR documentation also
presents how accurate can a nurse now document legally and ethically on a situation not being
able to link the appropriate nurse to the proper tasks completed. This is a legal and ethical issue
Legal Ramifications1
Legally the nurse who documents the information in a patient chart electronically is the one who
is responsible for the information. If another nurse gives medication and is not the one who
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documents that she gave the medication with her proper sign on and the documentation nurses
signs off on the medication given it is considered false documentation. Both nurses will be held
accountable for the improper documentation organizationally, state and nationally. Nurses now
must be aware of leaving the computer signed on to their personal log on and allowing others to
document under their name. Furthermore, nurses documenting must be aware that they do not
sign off on important tasks completed inappropriately not performing the tasks. As in paper
charting you were able to document who gave what medications and who performed other tasks
where as in EMR documentation this poses a potential oversight or unable to attach proper
names to tasks. It also can cause a delay in real time accurate accounts of patient care waiting for
the nursing staff to finish the trauma/CPR code before documenting what they personally
Almost every provision in the Code of Ethics for Nursing can pertain to the relationship
between nursing and proper documentation in patients records. Provision 4 and 6 relates to EMR
documentation. Provision 4 states the nurse has authority, accountability, and responsibility for
nursing practice; makes decisions; and acts consistent with the obligation to promote health and
to provide optimal care. (“Code of Ethics PDF,” n.d.) Paragraph 4.1 addresses the responsibility
of the nurse to ensure the patient receives proper care and is accountable for their own practice.
Relating this to proper EMR documentation a nurse must be accountable for what they allow to
happen with their sign on and personal profile. 4.4 holds nursing accountable and responsible
for delegation of activities in accordance to organizational policies and state laws. As most
organizations have policies regarding EMR documentation and nurses being held accountable for
their personal sign on nursing is expected to uphold the policies to protect the organization,
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themselves, and the patients they care for. Provision 6 states the nurse, through individual and
collective effort, establishes, maintains, and improves the ethical environment of the work setting
and conditions of employment that are conducive to safe, quality health care. (“Code of Ethics
PDF”, n.d.) Both paragraphs 6.1 and 6.2 hold nursing accountable for virtues, morals, ethical
behaviors. EMR documentation is based around these characteristics of individuals and the
moral habits and behaviors that nurses exhibit while using electronic documentation. Since most
morals and values are learned behaviors that can be rewarded organizations focus on rewarding
nursing behaviors that exemplify proper use of EMR documentation. As real time documentation
of nursing care is vital for patients especially in trauma or CPR situations we must continue to
improve and protect nurses from legal and organizational failure. While a specific designated
documenter in code situations is used, they must appropriately label and document in the patients
EMR by linking the appropriate staff member to the task performed. In many areas of the EMR
there are spaces for flagged comments or drop-down boxes to associate co-workers’ names to the
performed tasks. This part of the documentation must be performed immediately. The nurse
responsible for documentation must also not leave the computer without logging off their
personal profile for any reason. If a colleague needs to document something “fast” they must
keep the behavior with morals and virtue values to sign off and allow the colleague to sign on
themselves to document. The other way a documentation nurse, especially in the trauma and
CPR codes, can accurately document while assisting their colleagues to maintain proper EMR
documentation is to revert back to keeping a paper log of when, what, and who performed what
tasks allowing their colleagues to document after the initial patient encounter is finished. As in
all nursing care electronic medical records posse another avenue for nursing to be cognitive of
upholding organizational policies, state and national laws while protecting their own profession
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and patients’ rights. The Code of Ethics for Nursing alongside of state regulations and laws and
organizational policies must be the trusted documents for nurses to refer to and perform by.
Keeping the virtue morals, values, and integrity of their own selves and nursing career will
continually guide us to complete the correct actions and behave in manners that are consistent
Trauma code activation is generated from EMS call board into the Emergency
Department. The unit secretary calls communication giving them the Trauma code and an
estimated time of arrival. Communication overhead pages and electronically pages the trauma
surgical physician assistant, security, ems, clinical administrator, registration and patient care
assistant reports to the trauma bay in the ED. Each representative must sign in by hand on the
sign in sheet usually located inside the room with the nurse documenter. The nurse documenter
obtains the trauma code flow sheet and massive transfusion protocol release to begin
documentation. Security clears the ambulance entrance and facilitates a clear path for the
arriving patient and healthcare mobile team to arrive. Patient is brought to the trauma bay where
the transporting paramedic with ems team begins to give the healthcare team report of the
mechanism of injury and patient condition followed by treatment received. EMS team member
gives registration patient information if available. Nurse documenting hand writes all
information down on paper flowsheet from paramedic report. Nursing and ED physician at
bedside transfer patient to stretcher, begin the proper trauma guidelines of care by stripping
patient of all belongings and clothes handing them to security. Patient assessment, vitals, weight,
and condition called allowed from bedside for nurse documenter to record. MTP (Massive
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transfusion protocol) initiated by paper and patient care assistant takes the paper with patients’
information to blood bank to retrieve blood products in a cooler. IV’s started and blood drawn
placed on the surface next to the nurse documenter until orders have been properly placed in the
EMR and proper identification is on the patient with a name band. Registration registers patient
with portable computer but must run to the registration window in the ED waiting room to
retrieve the patients name band and stickers. Radiology signs in waits to hear if there will be
bedside x rays that are needed first or if a cat scan will be priority. Depending on if radiology is
released from bedside radiology will return to the cat scan unit to prepare the cat scan for a pan
scan of the trauma patient. Clinical administrator will run for equipment needed or to facilitate
immediate transport to a higher level of care, prepare OR for immediate surgery, or secure an
intensive care unit bed assignment. Vital signs will be monitored with a Philips bed side monitor
but transcribed onto paper until EMR is initiated with triage 1 and monitor linked to patients
EMR. After priority care is completed and proper diagnostic studies are completed nurse
documenter will sit down at a computer to input the information from the trauma paper
flowsheet, vital signs, input physician orders completed, and sent lab work off. After level of
care determined patients documentation will be transitioned from paper to EMR and the unit
secretary will ensure after all participating parties of the healthcare team have signed both the
trauma flow sheet and sign in sheet the paper portion will be scanned in to merge with the
patients EMR.
Refer to Table 1
Trauma code activation is generated from EMS call board into the Emergency
Department. The unit secretary calls communications giving them the trauma code activation and
estimated time of arrival. Communications overhead pages and electronically pages the trauma
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code activation team. Registration automatically sets a Patient 1 trauma code EMR chart ready to
receive information for the patient arriving. Emergency physician, nursing, anesthesiology,
trauma surgical physician assistant, security, radiology, ems, clinical administrator, patient care
assistant, blood bank, and laboratory all receive the page. They all report to the trauma bay
where there is a badge sign on device on the outside wall of the bay. They tap their badge
electronically populating the Trauma patient 1 EMR that they have arrived date and time
stamped. The Security clears the ambulance ramp and hallways for the patient’s arrival. Patient
arrives to the trauma bay nurse documenter transcribes report from the paramedic/ems into the
Patient 1 Trauma Code EMR. Patients EMR trauma flow sheet does have the ability to
document what was performed and by who with drop down boxes prepopulated with the names
of the healthcare team that signed in by using their badge. Patient belongings given to security
and documented in the EMR. During this procedure the registrar is merging the Patient 1Trauma
Code EMR with the proper identification of the patient and printing the name band from the
portable workstation at the entrance of the trauma bay. Patient Assessment and treatment begins.
IV’s are placed and blood is drawn. Physician orders are entered real time by nurse documenter
populated with proper physicians’ names. As the Phillips bedside vital sign monitor is
preassigned to the computer to auto populate vital signs to the patients EMR the nurse
documenter clicks in the vital signs section of the EMR documenting real time vitals.
Blood work is properly identified and labeled with Patient 1 Trauma Code and taken by the
laboratory tech to the laboratory for quicker results. Blood bank arrived on sign in with the
Massive Transfusion Blood in the cooler and has appropriately handed off the cooler to the
Nurse documenter. The cooler with the blood has a tracking scanner device that associates it with
the patient. Radiology is at bedside for x-rays if needed or may be released to perform priority
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CT Scan. Order is already documented by the nurse documenter in the EMR if CT scan is
needed, so the CT Scanner is already prepared to use. The Clinical Administrator is preparing the
OR in case of the patient’s surgical needs and obtaining an ICU bed assignment. EMS is on
standby in the Emergency department in anticipation for the patient to need higher level of care.
Patient treatment is decided and the EMR along with the imaging can be pushed over to the
receiving facility, OR, or ICU for quicker, more efficient, accurate continuum of care. The blood
is not wasted because the tracker with patient identifier can be safely transferred to the ICU or
Overall the patient care improves giving nursing and physicians increased bedside patient care.
The common delays related to a trauma code patient’s care being to the OR, ICU, or a higher
level of care facility is decreased. The organization’s cost decreases by reducing paper use,
Refer to Table 2
Electronic medical records (EMR) is used in several areas of health care including
hospitals, long term care facilities, outpatient services, physicians’ offices, and home health
agencies. EMR’s are and will always be developing to be more efficient and user friendly. In
the acute care setting of a hospital EMR’s have improved patient outcomes, patient
increasing accuracy and real time reporting of patient’s conditions. Several aspects of the
patient’s chart are implemented and used currently. Pharmacy uses the EMR for orders and
documentation of medications administered with accurate time stamps. Laboratories report lab
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nurses. Emergency rooms utilize EMR’s for registration, triage, physician orders, and nursing
EMR documentation except the trauma flow sheet and code blue recordings.
Most trauma centers choose not to use the EMR Trauma flow sheet although they use EMR’s
for all other documentation purposes because of the fast pace demand during a Trauma Code.
Most facilities did not choose to use the EMR version of the trauma flow sheet due to the
intimidation of the length of the paper version being reworked into a component of the
trauma surgeons, emergency managers, emergency trauma nurses, patient care assistants, IT,
and nursing informatics. Four trauma cases from paper documentation along with the
guidelines from the TNCC and ACS nursing processes guided the build of the software and
educational pieces. For success the EMR Trauma flowsheet must document trauma activation
time, classification, surgeon arrival time, Glasgow Coma Scale score and vital signs. After
identifying the crucial primary elements, they developed an educational process that was not
extremely lengthy and was user friendly. In a study conducted at the Oregon Health and
Science University pre and post EMR trauma flow documentation there was an overall
improvement and consistency of documentation in the Trauma EMR versus the paper
flowsheet version. The review committee compared 40 components of the trauma flowsheet
between EMR and paper. After the go live of the EMR version of trauma documentation they
found 18% degradation, and 25 % of improved completeness out of the 40 data components
chosen along with 80 % satisfaction from nursing staff using the EMR trauma flowsheet.
(Bilyeu & Eastes, 2013, p.167) Gunderson Health System also conducted a study of the
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implementation of the Trauma flowsheet into the Electronic Medical Record having similar
findings and reporting’s as Oregon Health and Science University’s study. Gunderson Health
System identified key aspects that was needed to implement the design and successful go live
with a trauma flowsheet electronically. These key lessons are: The programmer needs to be
aware of the capabilities and limitations of the EMR utilized within their organization and
then capitalize on that understanding. If the programmer does not have a clinical background
including trauma and emergency department experience, meetings must occur with the
bedside clinicians to understand the workflow. And testing the report with actual patient data
identified faults in the reports that were not identified until that step was included.
(D’Huyvetter, Lang, Heimer, & Cogbill, 2014. P.69) As the electronic medical record keeps
developing and improving more trauma facilities continue the switch from paper flowsheets to
EMR flowsheets. As companies learn from systems such as Oregon Health and Science
University and Gunderson Health System the trauma flowsheet continues to improve with
ease of use, data collection, completeness of patient documentation, and nurse satisfaction.
researching healthcare topics including patient care, safety, and documentation. Paper
charting has been incorporated into nursing care for numerous years but as the technology
world has developed rapidly and is integrated into the healthcare world nursing
informatics allows the nursing world to embrace the newest documentation era of Electronic
Medical Records. Having patient history, primary physician notes, lab results quicker and
physician orders quicker; patient care has become more holistic, safer, and more efficient than
when documentation was on paper. The continuing change in structure of nursing careers
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involves informatics the more nursing will have a say in what computer programs and
documentation needs are needed to continue the improvement for patients and staff.
Policy
Policy Statement
Data will be collected using the EMR trauma flow sheet in a manner that ensures it is
relevant, timely, accurate, transparent and accessible.
Data will be assessed and managed in accordance with the ACT Health Data Quality
Framework to ensure that it is of a quality that is fit for purpose.
Purpose
The primary purpose of this policy is to ensure that accurate and timely documentation is
complete to support patient care during a trauma and facilitate expedient EMR’s for transferring
trauma patients within the facility or to a higher level of care facility.
The documentation will be collected for data and quality improvement for the trauma
patient workflow.
Scope
The policy applies to all nursing, physicians, patient care techs, and all other employees
that document during a trauma code.
All documentation of trauma patients will be complete, accurate, and timely according to
this policy.
More specific roles and responsibilities are outlined below. It is important to note that a
staff member may have more than one role at a time and that their roles may change for different
data.
Executives – All Senior Executives and Executive Directors are expected to:
support the implementation of the trauma flowsheet documentation in the EMR and
collection of data for quality improvement.
System Trainers –Staff members that train others in the use of the trauma flowsheet
EMR
will:
promote bedside real time documentation of trauma patient
include training materials the help facilitate complete accurate timely documentation on
the trauma flow sheet in the EMR according to the facility documentation policy
Data Managers and Analysts – Staff members that manage or analyze data will:
address Data Quality Issues with the appropriate staff and managers
ensure that relevant data standards are applied to the trauma flow sheet EMR
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provide guidance on Data Quality Issues and problem resolution regarding the trauma
flow sheet EMR
review and report on data quality including completion and use of the trauma flow sheet
EMR
conduct root cause analysis of data issues regarding the trauma flow sheet EMR
identify ways to improve the trauma flow sheet EMR
Clinical and Administrative staff – Staff members that capture or enter data on a form,
in a medical record, or in a system must:
ensure data are captured and validated at the point of trauma patient contact.
respond to any Data Quality Issues raised by the client.
ensure data are correct, current and complete throughout the trauma flow sheet EMR
ensure data are entered as close to real-time as possible.
report Data Quality Issues as they are identified to the appropriate manager.
escalate Data Quality Issues that impact on patient safety to the manager as a priority.
participated in data quality collection and resolution regarding the trauma flow sheet
EMR
address feedback regarding trauma flow sheet EMR from management and staff members
that participate in the resolution of issues as appropriate.
Evaluation
Outcome Measures
The time from trauma patient arrival to transfer to in-patient unit, OR, or other facility.
Data collected will be used to:
a. benchmark nurse patient care time and appropriate completed documentation of the
trauma patient
b. monitor improvements in delay of care of the trauma patient.
Method
Monthly the trauma subcommittee will collect data from the trauma flow sheet EMR
measuring completeness, accurate, timely documentation. Time of trauma activation to
patient arrival, time of trauma activation to arrival of all staff to report to the trauma
activation, door to doctor time, and patient arrival to decision to transfer or admit will be
measured.
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References
Bilyeu, P., & Eastes, L. (2013). Use of the Electronic Medical Record for Trauma
doi:10.1097/jtn.0b013e3182a17195
https://drive.google.com/file/d/0By7MluRtLS9sS2EwQUZudzlRXzQ/view
D’Huyvetter, C., Lang, A. M., Heimer, D. M., & Cogbill, T. H. (2014). Efficiencies Gained by
https://cnornurse.wordpress.com/2013/04/19/ethical-issues-in-nursing-informatics/
Health-Informatics-and-Technology-Professional-Responsibilites-QSEN-ppt.pptx. (n.d.).
Retrieved from
https://docs.google.com/presentation/d/1KY_MJZFgt3eWJLTUdmEROem0hTj0yZSNL
0q8KSIgQhM/edit
Kuo, K. M., Chen, Y. C., Talley, P. C., & Huang, C. H. (2018). Continuance compliance of
privacy policy of electronic medical records: the roles of both motivation and
0722-7
No peeking allowed. (2016). American Nurse Today official Journal of the American Nurses
Rigby, M., Magrabi, F., Scott, P., Doupi, P., Hypponen, H., & Ammenwerth, E. (2016,
Sewell, J. P., & Thede, L. Q. (2013). Informatics and Nursing: Opportunities and
It Can Be Done! [Web log post]. (2018, July 10). Retrieved from
https://www.himss.org/library/successful-implementation-electronic-trauma-
documentation-level-iii-trauma-center-it-can-be-done
Swan, B. A., Lang, N. M., & McGinley, A. M. (2004). Access to quality care: Links between
Retrieved from
https://jdc.jefferson.edu/cgi/viewcontent.cgi?referer=&httpsredir=1&article=1006&cont
ext=nursfp
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Table 1
Communications
Activates Trauma Code
Overhead/Electronic
Security Clears
Ambulance ramp and
hallway to Trauma Bay
Patient belonging to
security
Yes
Radiology Performs
Bedside Xray's then
Prepares CT Scan
Transfer
Patient to
Higher Level
of Care No
Clinical Administrator
Patient to OR
Obtains ICU Bed
Yes No
Healthcare Team
Arranges Transportation
to Higher Level of Care Yes
Facility
Clinical Administrator
Preps OR
Nurse Documenter
Transcribes data from
paper to EMR
Patient Arrives in
Appropriate care area
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Table 2
Yes
Clinical Administrator
Preps OR
No
Clinical Administrator
Assigns ICU Bed