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EXPLAINATION WA CASHIER MANTAPPP Week 3
EXPLAINATION WA CASHIER MANTAPPP Week 3
EXPLAINATION WA CASHIER MANTAPPP Week 3
Kinds of Menu
1. Ala Carte : Menu that have a diffrent prices of each item and we can choose for ourselves.
2. Table D’Hote : Packages of food in one price and serve on table (Appetizer, soup, main course,
and dessert).
3. Buffet : Set of menu that not served on the table so the guest can choose according their
wishes.
Kinds of Stamp
Kinds of Plan
1. Europian Plan : Room Only.
2. Continental Plan : Room + Breakfast.
3. Modified American : Room + Breakfast + Lunch/Dinner.
Plan
4. Full American Plan : Room + Breakfast + Lunch + Dinner.
Kinds of Payment
1. Cash : Payment with money or debit.
2. Credit : Payment with credit card.
3. Compliment : a. Full = All payment borne by company.
b. Half = A few of transaction borne by company.
c. Due to = Payment half credit, half cash.
d. House charge = Payment by management with salary deduction.
Kinds of Currency
1. Local Currency : Cash Payment in accordance with applicable currency.
2. Foreign Exchange : Cash payment in foreign currency.
Hotel
3. Traveller Cheque : Payment must be made with travel check and must be calculated.
Kinds of Bill
1. Master Bill : Summary of total transaction carried out guests and is payable at check out.
2. Extra Bill : Bill addition to record transaction ofguest to be paid.
3. Cheat Bill : Bill combination of extra and master bill.
4. Active Bill : Bill is still running because the guest are still conducting transaction.
5. Hanging Bill : Bill pending because guest still conduct the transaction.
6. Bill Company : Bill from hotel which aimed to company.
7. Skip Bill : Bill prepared but missing.
8. Miss Bill : Bill were swapped.
9. Split Bill : Transaction conducted y two people or more with the same amount of bill.
10. Separated Bill : Bill seperated but carried out 2 in 1 table.
11. Pending Bill : Bill pending because the transaction has not completed yet.
12. Late Charge Bill : Bill provided but not paid because the guest had check out.
13. Supporting Bill : Bill supporter.
14. Running Bill : Bill pending since guest haven’t paid and the guest already check out.
Kinds of Void
1. Direct Void : Mistakes made when the transaction or the time before pressing the price lookup.
2. Indirect Void : The mistake was not made at the time of the transactio or after pressing the price look
up.
3. Sub total Void : Error after the transaction.
4. Void after : Error after entering tax & service.
tendering key
5. Structural void : Error after pressing subtotals.
6. Void before : Error before entering tax & service.
tendering key
7. Void amount : Error amount of money that at the time of the transaction.
Causes of void
1. Wrong item : Caused by a waiter/es.
2. Wrong Post : Caused by cashier.
3. Miss Understand : Caused by mistake.
4. Human Error : Human error due to sliphod.
5. Machine Error : Broken of Machine.
6. Nervous : Nervous.
E.D.C
Electronic Data Capture.
Kinds Of E.D.C
1. Insert.
2. Swipe.
3. Scan.
Kinds of Voucher
1. Miscellaneous : Form used to record transaction of goods that’s not in hotel.
2. Currency Voucher : Form to record foreign exchange.
3. Paid of Voucher : Form to record in case of expenditure cashier for unexpected needs.
4. Correction : Form to fix when there is a mistake in guest account directly.
Voucher
5. Adjustment : Form used for if there any additional charges.
Voucher
Kinds of Folio
1. Usual Folio : The bill that have to be paid by guest who have used hotel facilities in one bank
account.
2. Master Folio : Folio that used to recap all the guest transaction or group that paid by voucher.
3. Extra Folio : Form that used for guest who use hotel facilities which not borne by voucher.
4. Guest Folio : Recapitulation of all guest transaction.
Kinds of Due
- Due to : Payment with half cash, half credit.
- Due back : Income is smaller than outcome.
- Due me : Cashier borrows money from staff for operational.
- Due in : Preparation before operational.
- Due out : Preparation after Operational.
Kinds of Rate
- Rack rate : Basic price.
- Corporate rate : Price for entrepreneur or employee from company corporates with hotel.
- Commercial rate : Price for entrepreneur doesn’t over flow price because guest seldom travelling.
- Group rate : Price for group that have agreement contract with hotel.
- Military rate : Price for military person/education price is cheaper.
- Individual rate : Price based on person who will stay.
- Overflow rate : Special price given to the guest that sent to another hotel.
- Half day rate : Room price given to the guest that use the room just a few hours in a day.