MHONIEL A.

YONGAAN
Purok 22 #002D San Carlos Heights Avenue, Irisan Rd., Baguio City, Philippines
Mobile: 09067284791
Email: mhonyongaan@gmail.com

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OBJECTIVE
To refine my expertise and aptitudes as well as put them into action by

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EDUCATIONAL BACKGROUND

UNIVERSITY OF SAINT LOUIS TUGUEGARAO, HS Department

June 2008-2010
Bonifacio St., Baguio City
Hotel and Restaurant Services

UNIVERSITY OF SAINT LOUIS TUGUEGARAO, HS Department

Mabini St. Ugac Sur, Tuguegarao City, Cagayan

LINAO ELEMENTARY SCHOOL

Linao Norte, Tuguegarao City
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PERSONAL INFORMATION

DATE OF BIRTH: July 11, 1991

AGE: 27
GENDER: Male
CIVIL STATUS: Single
NATIONALITY: Filipino
RELIGION: Roman Catholic
HEIGHT: 5’5”
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SKILLS:
• Proficient with the use of the English Language
 • Computer Literate (MS Word, Excel, PowerPoint, Publisher, and Software
Installation)
• Proven ability to analyze, plan, manage and motivate.
• Can handle tasks regarding human relations.
• Lead quality performance, mark-off and areas of improvement
• Good organizational/ time management and documentation skills.
• Ability to make fair and consistent judgments and decisions.
• Team player, able to work even overtime.
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WORK EXPERIENCE:

FOOD AND BEVERAGE SERVER Nov 2011-Sep 2012

Heaven on Earth Vegetarian Center
5F Abanao Square, Abanao Street
Baguio City, Philippines

CASHIER/ SALE STAFF July 2010-Sep 2010

New Butterworld Bakeshop
Brgy. Matatalaib
Tarlac City, Philippines

CUSTOMER SERVICE REPRESENTATIVE May 2015-2017

Sitel Baguio/CAPITAL ONE
BCEZ-PEZA, Loakan Road
Baguio City, Philippines

CUSTOMER SERVICE REPRESENTATIVE May 2017-January 2019

Sitel Baguio/ATT-ACE
SM Cyberzone, Upper Harrison Road
Baguio City, Philippines

TRAININGS/SEMINARS:

KITCHEN ASSISTANT Dec 2009-January 2010

On-the-job Training
Le Chef Manor Hotel
Camp John Hay
Baguio City, Philippines

HOUSEKEEPING/FRONT OFFICE March 2010

On-the-Job Training
Manor Hotel
Camp John Hay
Baguio City, Philippines
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CHARACTER REFERENCES

DIVINE GRACE SAN ANGEL

Operations Manager, ABC HOTEL
0919-859-1254

RAFAEL WASAN
Owner/Manager, Heaven On Earth Vegetarian Center
0921-508-0500

MILO JANE VALDEZ

Supervisor, Groupon Account
0917-769-5258

I hereby certify that the above information is true and correct to the best of my knowledge and
belief.

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Applicant’s Signature