Professional Documents
Culture Documents
Introduction to Marketing
Directions: Recall the traditional and contemporary approaches to marketing. With your group, list three
advantages and three disadvantages of marketing. There will be one point given for each correct
advantage and disadvantage listed. (36 items x 1 point)
It keeps customers
aware of special Some customers will
promotions and inform refuse to share some of
them of new services or their information,
products. making it more difficult
It tends to identify the to take full advantage of
customers who are the concepts behind
more likely to be of customer relationship
higher value to a marketing.
company. Direct marketing is
It saves the company typically more
time and money in expensive per customer
terms of its sales and than other forms due to
Relationship Marketing order-fulfillment higher level of
Concept efforts. personalization, it might
Customer relationship be more time-
marketing also helps consuming for a small
pinpoint customers who business to
are too costly to communicate with its
maintain relationships customers on an
with, as well as individual basis.
opportunities for It might also be difficult
growing to decide what type of
underdeveloped customer information
potential. to capture and store,
since only some of it
may prove useful.