Professional Documents
Culture Documents
Do Not Disturb
DO NOT DISTURB!
Thoughts, experiences, insights and
advice on managing heckling and disturbances
in Mentalism and Magic Performances
© 2013
by ParaLabs Creative Consulting
Rainer Mees / Thomas Heine
info@paralabs.org
Translations
German to English, English to German
Alfons Brand, Ingo Brehm, Christoph Kuch,
Andreas Meuser, Lars Ruth, Thomas Heine
Jon Allen,
Banachek,
David Berglas,
Dr. Bill,
Bob Cassidy,
Paul Daniels,
Jan Forster,
Nicolai Friedrich,
Paul Harris,
Whit Haydn,
Axel Hecklau,
Christian Knudsen,
Dr. Todd Landman,
Simon Lovell,
Max Maven,
Richard Osterlind,
Neal Scryer,
Florian Severin,
Jim Sisti,
David Thiel,
Paul Vigil,
Michael Vincent
and
Richard Webster
Rainer Mees
In working with literally thousands of people all over the world he has
been able to hone his techniques of suggestion applying them to almost
anyone in any culture. He now devotes most of his time to training,
which allows him to use his knowledge of advanced psychology to
deliberately control personal interactions on a personal and professional
level. And it is the fruit of some of those experiences which he presents
in this book.
Thomas Heine
Contents 10
Introduction 17
PART I
Heckling in principle
Problems certainly, solutions possibly 26
Fundamental causes 36
Competence 36
Organization 36
Language and communication 37
Moods, attitudes and social issues 37
A new premise 38
Specific causes 41
Problems related to the performer 41
Problems related to the audience 43
Problems related to the performance setting 44
Don’t lecture 46
Give clear directions 46
Controlling with your eyes 47
Speaking volumes 47
Change the focus 47
Levels of measures 51
Level 1 – Ignore 54
Level 2 – Non-verbal and indirect signals 55
Level 3 – Integration 59
Level 4 – Non-specific verbalization 61
Level 5 – Speaking to the heckler 65
Level 6 – Producing peer pressure 67
Level 7 – Removal of the heckler 70
Level 8 – Termination of the show 72
Getting the right balance 74
Specific actions 82
The eyes in the back of our head 83
The audience focus 85
Special missions 86
Good prospects 88
PART II
Collected wisdom
Ex Ante 134
Banachek 142
BONUS
Paul Harris – Whack your pack (Reflex) 274
Yet who has not had to deal with interruptions during a performance?
Perhaps audiences are changing and, as my friend Max Maven has
said, many people do not seem to know how to be part of an audience
anymore. They must be taught. This is a book that will help you to
teach your audiences the rules or behavior limits that you put on your
performance.
Eugene Burger
August 2013
Let’s start with the bad news: If you, gentle reader, are a young or
inexperienced performer, or both, you should be aware that reading
this book will not solve all your problems with regard to heckling and
disturbances during performance. Sorry about that. The fact is that
the lessons can only be learned through practice.
But we don’t want to suggest that this book won’t be of any value to
you. On the contrary. This book should help you build a very sound
basis which will enable you to avoid some of the worst pitfalls associated
with heckling and interruptions. But to really master the skills you
will need to actually perform in as many different conditions and venues
as possible and with a variety of audiences.
Now, it may be that you don’t know it all consciously, or perhaps you
haven’t yet structured, adapted and applied your experiences into the
specific actions to be taken when dealing with hecklers, but still, that
knowledge is probably somewhere in your head and heart.
Even the best book can’t be a substitute for real-world experience. You
simply can’t substitute 10, 20 or 30 years of performance experience
just by reading a book.
But we can, and will, make it as easy for you to gain this knowledge as
we can. We will give you advice that will open your eyes before you fall
flat on your face. And even if you stumble in a performance we’ll help
you to get an idea of the possible reasons behind it in order to stop it
from happening again. Purposeful self-reflection will be an important
step in learning from failures – and that’s one of the things we aim to
help you to achieve within the pages of this book.
So it’s highly probable that you, dear reader, will find your own ways
of avoiding trouble in the years to come by yourself. But we are going
to ease the way for you and help you to bypass the worst of the problems,
at least.
What you are going to read in part 1 of this book are the condensed
and structured experiences together with our personal insights and
conclusions. In studying this please keep in mind that these deliberations
are our conclusions, that is, they are a subjective result of our subjective
experiences. We do not to pretend to have found the final and only
truths.
There were stories that made us cry laughing and anecdotes that made
us think – but all of them comprised lessons learned and wisdom of
priceless value. We realized that their experiences would make invaluable
additions to our work, so we asked them. And, truly generous
professionals that they are, they have graciously agreed to let us share
them with you.
The second half of the book therefore contains some wonderful stories,
tips, anecdotes and brilliantly thoughtful essays from some of the most
experienced performers in the world, each offering a rich seam of
ideas for you.
As you will see, the contributors vary widely in many ways: In their
characters, performance styles and approaches. There are contributions
from magicians and mentalists. There are those who work in close-
up settings and others who are mainly stage performers. There are
restaurant and bar workers and those who perform on the street. Some
have a distinctly straightforward, feisty or even ‘in-your-face’ approach
and there are those who have a rather more restrained, calm and
charming style.
And this throws up an interesting point: You will see that while
some authors validate each other’s approach perfectly, at other times
there are very distinct differences between them – but each approach
works for the particular performer. This alone is a brilliant insight!
So as you study the insights and the advice in this book, please keep
in mind that you are a different character from everyone mentioned in
here. You cannot and should not alter your basic character.
Obviously there are some general things to be borne which can help
any and every performer to act more professionally. Nevertheless you
should see the advice in this book as a tool box: Pick the tools that
match your personality and your particular needs with regard to your
performance – and at least think about the advice that initially might
not seem to suit your character.
Perhaps you will be surprised when insights that you first thought did
not initially seem relevant suddenly become eye-opening and appropriate
to your problems at second glance. Give those ideas that don’t seem
to match your personality a chance stew and percolate in your mind,
at least. Maybe you will be surprised …
Now as we have indicated, there are two main parts to this book:
Our own experiences – the results of our studies and the methods we
tested – and the invaluable insights that our friends have shared with
us. We hope you’ll find our deliberations useful and entertaining in
equal measure.
And if you would like to share your own experiences with us, we’d
love to hear from you.
Let’s go …
In any given situation you could always look at the advice and then ask:
And if you ask this question often enough, you could eventually get
stuck with the answer:
And even though it may sound obvious, here is probably the best
piece of advice in the whole book: Make sure that the problems don’t
occur in the first place! Prevention is much better than cure, so the
best thing you can do is to prevent difficulties and then be prepared to
deal with anything else.
l Anticipation
l A thorough preparation
Let’s start then with the following simple question: What is meant
by ‘disturbance’ and how does it differ from ‘heckling’?
So what now? Are these definitions of any value to you? Well, not
really as they immediately raise more questions such as …
Given that the answers to these questions are largely subjective gives us a
helpful insight: It is only through the perceptions and interpretation of the
persons concerned that any given comment or behavior from a member
of the audience or a participant can be defined as a disruption or conflict.
So it is not only your perception and interpretation but also that of the
other people present, especially those directly concerned – the participants.
You may recall that this is an idea from ancient Greek philosophy.
Amongst other ideas, Plato’s ‘Socratic Dialogues’ established the premise
that being able to ask the right question means that we know the correct
answer already exists! Based on this idea, we shall encourage and support
you in doing exactly this. So, first we must ask the right questions.
And this is what we intend to do.
At this point we would like to share with you some thoughts on a specific
aspect of presentations. Specifically we want to present a fundamental
idea about how a show is perceived directly or indirectly. The connection
between the perception of a show and heckling will hopefully become
clear shortly.
In the best possible case the audience will accept or even forget the fact
that they are being deceived within the context of the magic show.
Nevertheless, they still know that all the effects are illusions. And in
order to enjoy the artistic aspect, they are to blank out this knowledge
for a few minutes and to suspend their disbelief.
These illusions need to walk the narrow path between the reality of
the explicable and the impossible. A mental effect should cause the
audience to feel unsure about whether or not the events shown are
really possible or not.
The artistry and ways of creating that ‘believability potential’ are what
make mentalism impressive. Nobody would pay to come and see a
show if what was offered was an ordinary and natural phenomenon.
So, why all this philosophizing about the magical arts and mentalism
within the context of this book? Well, this is mainly about a word
relevant to both mentalism and magic – the word ‘trick’.
We have told them that we are going to (try and) trick them and it
doesn’t take a lot of imagination work out what their mind-set is
therefore likely to be towards the performance.
We believe that this not only destroys the magic of the moment but it
also produces the uncomfortable situation of a competition between
the performer and the audience. Generally this will result in only one
winner – the performer. However, the feeling of ‘losing’ usually leads
to less rather than more wellbeing; it leads to frustration and certain
defensive reactions – such as heckling.
The question then becomes one of how to expect and gain the
cooperation of an audience if they already know that we are going to
turn them into the losers of a competition. Why would they willingly
walk like lambs to the slaughter without at least some resistance?
Of course there are some exceptions to this loser rule: ‘Con games’
like the Three Card Monte, the Endless Chain, variations of the Three
Shell Game or something similar. But these are not set up as magic
effects in the usual sense. The premise of such demonstrations of
cheating is normally based on finger dexterity, skill and ‘conning’ as a
form of presentation.
In our view, even if we trick our audiences with some seemingly mental
means while keeping up the premise of mentalism, it tends to leave a
stale aftertaste. A single routine of that is carried out with a friendly
wink, may induce a participant to laugh along. But it is very different
result if this approach becomes the basis of the whole show.
So the whole idea of tricking the audience and the conflict is can set up
can easily provoke them to try and turn the tables with some retaliatory
action – and hence the heckling. In contrast, the audience that feels
good and that likes you will be much more likely to be cooperative.
You may think that we’ve now made our point about the word ‘trick’
but there is another aspect to consider. It’s not just the word use that is
the problem. The real problem comes if the performer has internalized
it as an attitude of mind and the audience comes to regard it as the
main principle of the show.
Language mirrors our way of thinking – and it also creates realities. The
more you see what you do as a trick, the more you will unconsciously
convey that. And the more it is conveyed, the more the audience will
pick up on your attitude … and then heckle.
You will see, if you haven’t already noticed, that we are more interested
in mentalism than in magic and that we have more contacts, friends
and consequently contributions from amongst the mentalist community.
Nevertheless you will find experiences, insights and anecdotes from
several brilliant magicians in this second part of the book. We hope
that whatever your style of performance you will find something to
meet your needs and interests.
Obviously there are many more colleagues who could have shared
their brilliant advice on the subject of heckling – more than we could
reasonably fit into a single volume in fact. But you will find more
than enough experiences and insights in what we have collected to give
you some excellent practical tips and food for thought. And, of course,
you should continue your own studies by taking every opportunity you
can to talk to any performers you come across in your travels. It’s
always good to share experiences and to learn from whoever you can.
We mention all this because the worst thing you could do would be to try
to become a clone of someone else. Copying someone else’s personality is
always a bad idea. Your audiences will quickly notice whether or not
you are authentic – whether or not you are yourself. They will notice
and they will react!
The advice you’ll find here will range from the straightforward to the
funny. It will venture through the feisty and have a brief stop-off at
the offensive before heading back again to the restrained, calm and
placating – in short, there’s something for everyone. Whichever
approach our individual contributors use, it works. That is, it works
for them and their character.
That will not only point out differences in performing style and persona,
but will also allow you to compare and contrast different approaches
in dealing with hecklers. You will only get one chance to do this for
the first time, so we would encourage you to make the most of this
chance.