Professional Documents
Culture Documents
Management Team
Sidrah Khurshid
Mariyum Haider
Wajhee Uddin
Farahat Ullah Khan
Table of Contents
1. Executive Summary ...................................................................................................................... 3
2. Business .......................................................................................................................................... 4
2.1. Background ........................................................................................................................... 4
2.2. Objectives............................................................................................................................... 4
2.3. Hardware Design .................................................................................................................. 5
2.4. The Algorithm ....................................................................................................................... 6
2.5. Uniqueness of the Product .................................................................................................... 6
2.6. Revenue Sources.................................................................................................................... 6
3. Marketing ...................................................................................................................................... 8
3.1. Market Overview .................................................................................................................. 8
3.2. Market Segmentation ........................................................................................................... 8
3.3. Key Market Trends............................................................................................................... 9
3.4. Competitive Landscape ...................................................................................................... 11
3.5. Estimated Share .................................................................................................................. 13
4. Operations ................................................................................................................................... 18
4.1. Current Operations ............................................................................................................ 18
4.2. Future Operations ............................................................................................................... 18
4.3. Sales Forecast ...................................................................................................................... 19
5. Management Plan ....................................................................................................................... 20
6. Financial Plan .............................................................................................................................. 21
6.1. The Investment So Far ....................................................................................................... 21
6.2. Financial Plan ...................................................................................................................... 23
6.3. Important Assumptions ...................................................................................................... 24
6.4. Break-even Analysis............................................................................................................ 24
6.6. Projected Cash Flow ........................................................................................................... 26
6.7. Projected Balance Sheet ..................................................................................................... 27
7. Timeline ....................................................................................................................................... 29
8. Critical Risks ............................................................................................................................... 29
Appendix .............................................................................................................................................. 33
1. Executive Summary
With an aim to assist and improvise the living conditions of the physically-challenged or age-
affected individuals based at remote or isolated location, we present to you a home-based
human-monitoring system comprising of a network of wearable sensing devices attached to an
individual’s body. The vital information collected by these sensors is relayed to the concerned
healthcare personnel who, in case of any emergency, can be alarmed to take the immediate and
necessary follow-ups.
Our product is not only hassle free for the user, it is also a source of comfort to both the users
and their respective healthcare supervisors who can do their job from afar without having to
halt their daily activities with our system allowing full time monitoring and ensuring that help
is just a phone call away. Being an affordable and original system that integrates common
technologies like Wi-Fi for operating, our system provides a unique solution to problems that
are otherwise hard to afford within our country and surrounding South Asian regions.
With the wearable motion sensors market exploding and expected to register a CAGR of 47.2%
during the forecast period 2019 – 2024, our product being part of the industry appears to have
a bright future. The market is expected to witness significant growth with the advancements in
wireless communication devices, sensor technology, power supply technology, and others,
specially in Asia Pacific Region. With the world of healthcare advancing rapidly it is a field
with great potential.
Despite having large global competition with huge names already making way in the market
with revenues worth billions of dollars, it may be a challenge to build a reputation
internationally. But the market being fresh and evolving, it is a step in the right direction to
start from home.
With our initial target market being local clinics, research and rehabilitation centres as well as
elderly individuals, we plan to market our product online, the hub of information, as well as
with official visits to larger markets such as hospitals. Planning to start with Karachi, we aim
to expand our market to the entire country within 3 years and become the household name in
the world of wearable motion sensors and remote healthcare monitoring systems.
We hope to change lives and make special needs individuals more comfortable and confident
as members of our society with our system allowing them to feel more independent and
bringing about an impact in the up surging healthcare industry of our country. Although there
are many risks and challenges to overcome, we are confident that our venture has the potential
to make room for itself and gather a noticeable market share.
2. Business Description
2.1. Background
Our product seeks to bridge the gap between the recent technological advancements and
the healthcare sector. It combines the modern modes of data transmission to assist the
living conditions of homebased individuals.
With this cost-effective solution, we hope to improvise the lives of the less-privileged
individuals or those who live in otherwise inaccessible areas.
2.2. Objectives
This system aims to correctly identify the observed movement of the patient’s body. To
achieve the main goal of providing healthcare assistance, it shall timely notify the
concerned medical personnel in case of an unpleasant situation.
To achieve the sales growth targets by month six and by end of year one. Aggressive
gains in market share and average monthly revenues in year two.
To grow the contracted sales team to seven field clinical sales reps by month eight and
to 25 field clinical sales reps by year three.
To achieve net profit in year one, increasing in year two, by containing costs and
meeting sales goals.
Multiple tiny heterogenous biological sensors are strategically placed on different parts of
human body, creating a wireless web around it. Moreover, since the data is communicated
through radio waves between the sensors, the complexity of design of the system is very
minimal, thereby not creating any inconvenience and difficulty for the user to carry it
around and allowing them to perform their daily activities without any physical hindrance.
Data processing begins in the Arduino Nano board embedded in each sensor unit, as soon
as the inertial measurements are received from the Inertial Measurement Unit (IMU). This
incoming inertial data from each of the three sub-sensors (accelerometer, magnetometer
and gyroscope), is read in Nine Degrees of Freedom, because the measurements are done
in three separate axes (x, y and z). With the implementation of a fusion algorithm, these
nine separate readings are fused into a tri-dimensional dataset. (Tran, 2017)
The three dimensions, namely Roll, Pitch and Yaw, indicate the movement or rotation of
each sensor unit, thus giving the orientation of the body as integer numbers. Once this
information from all of the five sensors reaches the central Arduino Uno board through
Radio-Frequency waves, it is further channelled via Bluetooth signals to a smartphone app
where it is stacked in a cloud storage through the Internet. A local server with an available
Wi-Fi access processes this collected information by applying the supervised machine
learning algorithms on it. After the data is converted into a human-readable form, a
medical professional based at a different location, analyses it and provides the required
assistance to the patient. In case of any emergency, the system can efficiently issue timely
warnings to the patient, as well as the responsible personnel.
2.4. The Algorithm
Our product recognizes the active physical state of its subject through a trained set of
supervised Machine Learning Algorithms: Support Vector Machine (SVM) and k-Nearest
Neighbour (k-NN). These algorithms work by running a comparative analysis between the
incoming data and an already stored training dataset, thus giving a classified output with
an accuracy of approximately 97%.
Our hardware design is entirely based on original ideas accumulated through cognitive
thinking and a thorough research across the internet. After coming across extremely high-
priced similar range of products on the internet, we decided to build a relatively
inexpensive and economically feasible solution that could cater the needs of individuals
from all walks of life; unlike the other products that only serve a financially-stable part of
the society. A classless market is what we seek!
Besides this, our system is exclusive of the hassle that comes along the complicated wired
network frames in most of the similar systems. With the wireless architecture and easy-to-
wear individual sensor bands, our design makes the use of the equipment quite convenient
and comprehensible for the end-users.
The modes of data transmission that we have incorporated in our design are also
unorthodox and free from harmful radiations, thus providing a hazard free environment to
the users. The wireless technologies include Near Radio Frequency, Bluetooth and Wi-Fi
signals.
Web Sales
This is an offshoot of the transactional revenue model, in which a customer pays directly
for a product or service, except that customers must first come to your company via a
web search or outbound marketing and conduct transactions solely over the internet.
Advantages: Web sales work with a wide variety of offerings, including software,
hardware, and even subscription services.
Disadvantages: Relationship sales are incompatible with the web sales model, so if your
company is related to consulting or big-ticket items (high-value items such as houses,
appliances, and cars), you should consider employing a model that’s more suited to
your offering.
Direct Sales
There are two types of direct sales: inside sales, in which someone calls in to place an
order or sales agents calling prospects; and outside sales, which is a face to face sales
transaction.
Advantages: Direct sales models work great with relationship sales cycles, enterprise
sales cycles, or complex sales cycles that entail multiple buyers and influencers.
Disadvantages: The direct sales model often requires hiring a sales team of some sort,
which means that it isn’t optimal for small ticket price items. If your offering is priced
below the $1,000-$2,000 range, you’ll have trouble building a scalable company.
3. Marketing
The wearable motion sensors market is expected to register a CAGR of 47.2% during the
forecast period 2019 - 2024. The market is expected to witness significant growth with the
advancements in wireless communication devices, sensor technology, power supply
technology, and others.
With the ongoing miniaturization of sensors and related components, rising growth
towards the advanced function sensors in smart wearables, and improvement in the
battery sizes and efficiency are the key drivers which are boosting the wearable motion
sensor market.
Independent
5%
Researches
The wearable motion sensors market is highly competitive owing to the presence of many
players in the market in the domestic as well as international locations. The market is
moderately concentrated with the key strategies adopted by the major players are product
innovation and mergers and acquisitions. Some of the major players in the market
are Texas Instruments Incorporated, Honeywell International Inc., Analog Devices,
Inc., STMicroelectronics among others.
Apart from these, smaller setups selling motion analysis systems include:
However, the good news is that despite the competitors being at large, they are not popular
in our local target market which is the Pakistani population. Here we currently have no
major competitors as the current systems are generally very expensive. Our product is
likely to be the best choice in a low price which is affordable for most middle class to
higher earning populations.
3.5. Estimated Share
The global patient monitoring wearable devices market value is in constant grow and
this year it is estimated to reach a value of approximately $26 billion. It is a market that
is in constant growth, if we think that in 2010 the market was only $6.3 million, it is
possible to understand that in these recent years it has increased substantially (around
200 hundred percent). According to IDTechEx, in terms of global revenue, the following
five year’s trend is to increase at a higher rate as it can be seen in the figure below:
Figure: Horizontal bar graphic showing the total revenue in billions ($) (left axis) from 2015 to 2017, and estimated until
2026. The blue line shows the revenue growth rate in billions ($) (right axis).
So if our expectations are met, and we are able to produce estimated growth rate upto 12.5%
annually, it will not be a major share in the global industry. However it can still impact the
local market where the international competitors are not presently at large, specifically due to
unaffordable range of prices for the local community.
The key element in our strategy is to market to homecare and assisted living patients in
Pakistan, where we are likely to see the highest level of customers for our products.
To do this we will leverage our corporate relationships to open the door to hospitals and
research facilities, and use our marketing expertise to build a compelling program. This will
allow our field sales team to be much more efficient in prospecting.
Arranging hospital visits by our marketing team and cover as many hospitals
as possible in Karachi within a year, and expand to major hospitals in major
cities by year 2. We will then try to expand our market to the entire country
by year 3 and extend our marketing to all major hospitals in the country.
Our major marketing platform over Year 1 will include online marketing
initially done by our own team and will be extended according to profits
obtained. We aim to create advertisements and bring awareness to people via
social media and our own personal website, where propagation of news is
the fastest these days.
Our success is dependent on building a strong field clinical sales team that can build
relationships at the facility level, successfully leveraging of national account relationships,
and effectively marketing the value proposition that our therapeutic system program can offer
to both the resident and the facility.
We will utilize the monitoring system offering as the means to gain entrance into the market
and build our organization. Then we can add complimentary products for managing
complications of remote patients.
Our key to marketing success will be to effectively manage the building of our brand
platform in the market place, which will consist of the following elements:
Brand Vision - our envisioned future of the brand is to be THE national source for
product solutions to manage the complications of remote living in the elderly.
Brand Attributes - Partners, problem solvers, fast on our feet, flexible and easy to
work with.
Brand Essence - the shared soul of the brand, the spark of which is present in every
experience a customer has with our products, will be "Problem Solving" and
"Compassionate." This will be the core of our organization, driving the type of
people we hire and the type of behavior we expect.
Brand Image - the outside world's overall perception of our organization will be that
we are alleviating the complications of remote living in the elderly.
Brand Promise - our concise statement of what we do, why we do it, and why
customers should do business with us will be, "To alleviate chances of suffering and
constant need to look after indivisuals and give a sense of confidence, freedom and
feeling that they are being taken care of to our users’
We focus first on understanding the needs of caregivers to residents, then deliver them
the care they deserve with a team of compassionate clinical professionals.
Our initial market strategy is direct sales from the company to hospitals and consumers, with
the platform of sales majorly online. However, with organization like hospitals with large bulk
orders personal meetings will be arranged with our Marketing manager for signature of
contracts.
By Year 2, we may increase the number of employees in the marketing team up to 5 for both
online marketing and in person marketing, increasing distributions with the help of the
electronics media.
The Web pages viewable by the public will be designed to be extremely fast and easy to
use, and will enhance our brand image as, "clinical pros with a variety of product solutions
for the complications of remote monitoring." It will feature the following content:
Product information.
Progressively expanded content relevant to homecare and post-acute care and the
complications of disease.
We will attempt to drive customers and clinics to use the website as our primary source of
communicating company information and any other relevant information on remote
monitoring, the market, reimbursement, etc. We will explore using Web portals as a means
to get corporate office decision makers to drive program compliance.
Development Requirements
We will develop a very basic website using standard packages and doing the development
work in-house. We will target going live with the basic site by early May, then we will
enhance the site as we go along.
ABC, at the moment, is still in the process of development. There is no allocated work
space, except for the premises of the university. The management team is seeking a
reasonable funding and a separate on-campus work space from the university.
Besides this, further modules of the system are also under construction. The goal is to
manufacture at least five working modules before the official launch.
A company trademark, patents and copyrights will be bought for the legal registration of
our start-up. Federal and State Tax IDs will be requested as per the requirements. Moreover,
Incubator companies will be contacted for an authorised work environment.
The company will be certified under ISO 9001 for Quality Management System (QMS).
Once, these legal proceedings will be completed, the company shall be ready and fully
functional to launch.
The sales and marketing department will work to gather as many customers as possible
within the first year of establishment, thereby generating increasing profits for the
company. This income will be initially utilized to improvise the design (in terms of
materials) and inculcate new features (such as an increased range of data communication)
for a greater user-convenience.
With the growth in revenue, the company shall expand its infrastructure and the hiring
capacity for better operations in the future. ABC also plans to develop a user-friendly
Android/iOS application, as well as, a website for the purpose of commercialization of the
product.
The needs of the customers will be thoroughly studied in order to maintain and improvise
the quality of the existing protocol. The registered feedback and complaints will be timely
responded to and the Inspection Team shall look into the matter whenever and however
required. The major aim of the company will be to maintain the customer satisfaction with
a reliable product/service quality. If the number of customers and the generated revenues
proceed to rise, as predicted, the company shall introduce a new range of products fitting
similar categories.
The company aims to keep on exploring the ever-growing field of technology, with hopes
of long-term expansion over the years. These future plans ensure that ABC will remain
relevant and useful to its customers.
Our direct costs in year one are calculated using the following assumptions:
Our direct costs in year two are calculated using the following assumptions:
Our sales in year three are calculated using the following assumptions:
wajheeuddinnew@outlook.com
mariyumhaider73@gmail.com
sidrahkhurshid.96@gmail.com
farahatkhan46@gmail.com
Item Name Type No. of Units Per Unit Total (in Rs)
Cost (in
Rs)
Total in 13500
(Rs)
6.2. Financial Plan
Start Up Requirements
Start Up Expenses
Start-up Assets
Long-term Assets
The financial plan depends on important assumptions, most of which are shown in the
following table as annual assumptions.
The collection days are for insurance billings only, and not a factor we can influence easily.
Interest rates, tax rates, and personnel burden are based on conservative assumptions.
General Assumptions
2019 2020 2021
Plan Month 1 2 3
Current Interest Rate 12.25% 12.25% 12.25%
Long-term Interest Rate 12.88% 12.88% 12.88%
Tax Rate 20% 20% 20%
Other 0% 0% 0%
Break-even Analysis
Expenses
Payroll $30,000 $30,000 $33,500
Sales and Marketing and Other $550 $600 $600
Expenses
Depreciation $50 $50 $50
Rent (inc Utilities) $2,400 $9,600 $9,900
Insurance $636 $800 $1,000
Payroll Taxes $335 $30 $429
Other $1,200 $1,500 $2,000
Current Assets
Cash $2,953 $1,675 $1,903
Accounts Receivable $816 $929 $1,092
Other Current Assets $50 $50 $50
Total Current Assets $3,819 $2,654 $3,044
Long-term Assets
Long-term Assets $2,000 $4,000 $6,000
Accumulated Depreciation $1,250 $1,300 $1,350
Total Long-term Assets $750 $2,700 $4,650
Total Assets $4,569 $5,354 $7,694
Long-term Liabilities $0 $0 $0
Total Liabilities $596 $1,232 $1,431
8. Critical Risks
Certain technical challenges still need to be addressed for wide-scale use and deployment of
wearables as part of the digital health era. One such challenge is their privacy and security.
Wearables are physically small and can store a large amount of data; therefore, it is highly
likely that the device and data stored may be lost or even hacked. Development of more
secure and encrypted wearables, potentially with tracking capabilities, is desired to reduce
privacy and security risks. Another technical challenge is the personal calibration of wearable
devices. Every person is uniquely different, and various factors affect personal health (e.g.,
family medical history, genetics, and diet); therefore, the symptoms for early disease
diagnosis may differ for every person. Thus, personal calibration of devices and machine
learning–based analysis of data that are tailored for individuals are required for more accurate
and relevant monitoring of the health status of the patient using wearables. Big data
approaches driven by large populations (e.g., specific to different countries, races, etc.) are
extremely powerful but can be misleading for individuals, and therefore wearable
technologies should be aware of “small data” created by an individual and be ready to
accurately harness and interpret them. Otherwise, big data streams will shadow outliers and
statistically create catastrophic events for some individual patients. A further challenge is the
misalignment of wearables, which affects their measurement quality and accuracy. A
wearable device should be capable of operating and gathering accurate data even if there is a
misalignment between the user and wearable. This demands smarter designs that can tolerate
such misalignments, for example, by using computational approaches and guide star– like
internal references or self-calibration protocols. This is especially important considering the
variations in human physiology and the size or 3D conformation of different organs on which
wearables operate. The durability and robustness of wearables also requires further
improvement. Wearables should be capable of operating under different conditions, such as
in humid or wet environments and warm temperatures. This would allow continuous
parameter monitoring without losing performance during such activities as swimming,
showering, or sunbathing (depending on the target application). Wearables made of smart
textiles and stretchable electronics should be washable and dryable (including the batteries),
and the electrodes should not break when bending or folding the device. Another wearable
part that requires increased robustness is the battery; this is especially crucial in GPS
tracking, which is an essential tool for wearables that consumes a considerable amount of
battery power while in use. The development of new materials that have more energy.
The next few years present a set of new interesting challenges in this sector and to overtake
them an adaption of these technologies should be made. It is important to study user
requirements to develop an integrated approach in health and wellness. The development of
such devices and its integration in an architecture of intelligent home services may have some
main issues that require some attention: device efficiency, reliability and unobtrusiveness;
privacy and ethical issues; legislation within and between states or countries; interoperability;
end-user training to use and operate them; and social inclusion preventing users isolation,
which can lead to a decrease of interaction with caregivers and physicians.
STRATEGIC RISKS:
It is the risk that the company’s strategy becomes less effective and the company struggles to
reach its goals as a result. It could be due to technological changes, a powerful new
competitor entering the market, shifts in customer demand, spikes in the costs of raw
materials, or any number of other large-scale change. Failure to adapt to such risks can lead
to bankruptcy so the company must keep up with the latest trends and technological materials
and make sure to keep an eye out for competitors in the region specifically.
COMPLIANCE RISK
We must ensure that the company is complying with all the necessary laws and regulations
that apply to our business with extensively studying the legal requirements of start up
ventures. But laws change all the time, and there’s always a risk that we will face additional
regulations in the future as our business expands, so we might need to comply with new rules
that did not apply to the venture before. Even if the business is not expanding geographically,
we can still incur new compliance risk just by expanding our product line or due to changes
in legislation. So it is important to have a lawyer at hand and stay in touch with the local legal
bodies. In extreme cases, a compliance risk can also affect THE business’s future, becoming
a strategic risk too.
OPERATIONAL RISK
This is a kind of internal risk. Operational risk refers to an unexpected failure in the
company’s day-to-day operations. It could be a technical failure, like a server outage, or it
could be caused by your people or processes. Anything that interrupts the company’s core
operations comes under the category of operational risk. In some cases, operational risk can
also stem from events outside our control, such as a natural disaster, or a power cut, or a
problem with your website host.
In some cases, operational risk has more than one cause. For example, consider the risk that
one of your employees writes the wrong amount on a check, paying out $100,000 instead of
$10,000 from your account. This a people’s as well as process failure as it could have been
avoided by a more secure process. While the events themselves can seem quite small
compared with the large strategic risks, they can still cost a lot to fix and cause a loss of
reputation, time and revenue.
FINANCIAL RISK
Most categories of risk have a financial impact, in terms of extra costs or lost revenue. But
financial risk refers specifically to the money flowing in and out of the business, and the
possibility of a sudden financial loss. For example, if that customer is unable to pay, or delays
payment for whatever reason, then the business is in big trouble.
Having a lot of debt also increases your financial risk, particularly if a lot of it is short-term
debt that’s due in the near future. And what if interest rates suddenly go up, and instead of
paying 8% on the loan, you’re now paying 15%? That’s a big extra cost for the business, and
so it’s counted as a financial risk.
Financial risk is increased when the business expands geographically, especially if the
currency changes, as exchange rates can have drastic effects on the finance. They also
increase when dealing with transportation costs to far away areas.
REPUTATIONAL RISK
When it comes to business, reputation is everything. Since our major competitors are huge
names in the industry, it is difficult to build a reputation well enough to be recommended
with them in the market. Care must be taken to avoid any mistakes as it can lead to large
losses as well as demoralization of employees. Reputational risk can take the form of a major
lawsuit, an embarrassing product recall, negative publicity about us or our staff, or high-
profile criticism of our products or services. And these days, it doesn’t even take a major
event to cause reputational damage; it could be a slow death by a thousand negative tweets
and online product reviews.
Appendix
Email: engr.tajwar@neduet.edu.pk
Email: bausmani@neduet.edu.pk