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dependent on information systems; for business transactions that include; account management,
cash transfer and exchange, cash withdrawals, data/ information storage and transfer. Also,
information systems are used by financial to control information exchange and information
security.
Information is the key commodity targeted by cyber attackers, different cybercriminals target a
different kind of information, cyber attackers use different strategies such as human intelligence
manipulation r other sophisticated techniques to acquire information they are not allowed to
access, whereby information can be used to commit crime in the banking institution, such as
unauthorized money transfer and account information manipulation. Cyber fraudsters regularly
update their information and hacking techniques, making it difficult for financial institutions to
enhance their monitoring for them to exploit new threats to their banking institutions and
business transaction in the cyberspace. As per the current trend cybercriminals have started
shifted from targeting end user to financial institutions for example point of sale systems, stock
markets and payment systems that brings a heavy impact on the financial institution, the end
user is targeted by the cybercriminals through their mobile banking’s this is as per the increasing
use of smartphone for banking services as per its efficiency and mobility making it widely used
by the highest part of the population who have aces to smartphones. Hackers use transactional
malware on a smartphone to gain information that they can use to steal form its users.
The rise in the usage of internet and mobile banking increases the chances of cybercrimes as the
hackers regularly interacts with mobiles and internet banking thus gaining adequate information
and skill that they, might need to acquire unauthorized information from banking institutions and
On an instance of cybercrime, cybersecurity agents find it difficult to detect the malice acts, as
the hackers have knowledge on how they can be detected and they work so smart to avoid
detection and ascertain success in their deeds. This can be catered through the implication of
tough endpoint protection and setting up cloud-based intelligent services to scan their systems
Technology has a great impact on the operation and functionality of financial institutions; it is
revolutionizing the financial sector rapidly and exposing it to a wide and efficient market as well
as multiple vulnerabilities and threats that bring about a negative impact to the financial
institution. For example technology has lead to the emergence of digital currencies, mobile
banking services by banks, this has made banking and cash transmission easy and efficient,
online investments, crowd funding, and amazing online payment systems that have made
banking services easily available to a large part of the population that previously never had an
efficient banking modes before the emergence of technology. Technology has greatly shaped the
ability of financial institutions and customer expectations by enabling banking banks to be able
to use consumer price, target and market their services to their users efficiently, and it has also
increased the availability and the use of data over the internet. It is pushing most of the
businesses to adopt to the new technologies to satisfy the client demands on online aces to
The shift to adoption of new technologies by financial institutions brought about a more frequent
and faster interactions but also there is a wide range of negative effects associated with the
technology, where individuals using technology about their banking services need to be vigilant.
Technology has greatly improved our living standard, and it greatly facilitates mobility as the
digital gadgets are highly mobile and can be used anywhere anytime, to aces and use varied
services for example financial and communication services, these digital gadgets have helped
reduce mental and physical human work loads by great lengths, thus bringing about efficiency.
The key positive impacts of technology on the financial sector is the efficiency in information
exchange and communication in general, also another factor it its mobility (its ability to be
carried and used at any time of need/ necessity. Technology, through the use of digital gadgets,
has facilitated flexible access to financial information with ease and efficiency. Also, with the
availability of mobile banking can gain aces to their bank services without having to travel to the
With the ease in aces to financial information and services, there are individuals with malicious
intentions; who take advantage of the ease to aces information and make it benefit their interests.
This brings about the negative effects of technology on the banking institution. And thus,
cybercrimes arose as individuals try to aces information they are not authorized to aces and use it
to exploit financial institutions. Technology brings about more positive impacts when used with
Cybercrime is becoming a major course of pursuit by criminals causing a great impact on the
financial industry, cybercrimes are hard to trace or find the one committing the crime, as it is not
emerging to be the leading form of crime and theft in the financial sector. Cybercrime is
facilitated by multiple features that come with technology, these factor include; the ease of
accessing tools needed by the criminals to gain aces and exploit the financial sector, criminals
have a faster evolution and adoption to the upcoming features of technology making it difficult
for the security features put in place to stop the criminals to catch up and stop them, this makes
the control over cybercrime less efficient. Cyber criminals have adopted to use of sophisticated
and specifically engineered techniques for crime, whereby a security feature has not been put in
place to cub the technique, this makes it difficult to stop a cybercrime once it has been put in
place by a criminal.
environment that offer a wide space for crime, and fewer risks of detection, it impacts a direct
impact on economic growth, innovations, investments and jobs opportunities. Cybercrimes are
mostly committed on financial institutions and business firms that have become more
sophisticated technologically and almost all it operations are based on sophisticated technology
there are a multiple numbers of issues faced by financial institutions as they try to implement
security features and protocols to prevent cybercriminals from gaining access to their financial
records and information, these are mainly, the risks associated with a third party agreement,
when a financial institutions hires a vendor to protect their system from attacks by malicious
individuals, this means that if the vendors work faces a threat that means the entire institution
will face a threat together with the vendor, on the other hand developing a personal security
feature to prevent hackers is much costly for most institutions. Thus, when an individual is
securing their institution, they need to fully understand; who is protecting their data, which could
cause something to go wrong, and one should consider getting full compliance. Also, before an
individual settle for a vendor to protect their data one should understand where and how their
data is stored, who has access to where my data is kept and most importantly one needs to
customers device and prevent them from accessing the services they need from the from their
digital devices, for example, your device can be hacked, and you are prevented from gaining aces
to your bank account, also this form of attack can be used to acquire your detailed information,
this sends institutions customers into panic. This attack is mainly experienced when the
manufacturers of the devices used do not meet the minimum cybersecurity requirements. In some
cases, threats are found within the institution being attacked, for example, an employee with
malicious may leak information to criminals who attack your system or employees themselves
perform the action their own. Some vulnerabilities that may lead to system penetration and data
theft may be caused by human error, for example, an employee accidentally or unintentionally
institutions system, this makes the whole institution data and information vulnerable to attack.
This kind of threats poses a greater risk as they come from within the institution and makes it
hard to be detected and eliminated before the damage is experienced.to prevent this an
Banking institutions experienced a lot of revolutions since the emergence of digital banking,
which brought about efficiency; with technology banking process is very fast and more reliable
as compared to traditional banking methods. Technology also made access to individual financial
information and documentation have become easier and much more efficient, bringing about
improved standards in the banking institutions. Technology brought about computerized banking
where all the barnacles of a similar bank have access to the same kind of information at the same
time, this enables banks to aces customers financial details from any of their branch.
With the emergence in technology, there was increased competition among banks, this lead to
the provision of better banking services to people by banks. With the introduction of mobile
banking services, one can access their funds or bank accounts at any time from any place.
With the emergence of technology, there was a reduced employment rate from all banking
institutions, a large number of individuals were replaced by technology in their place of work.