TABLE OF CONTENTS

CHAPTER PAGE
TITLE
NO. NO.
1 INTRODUCTION
 Equities Decision Making
 Investor Protection
2 REVIEW OF LITERATURE
3 RESEARCH METHODOLOGY
 Statement of the Problem
 Objectives of the Study
 Research Methodology
 Universe of the Study
 Period of the Study
 Database
 Introduction to the Statistical Techniques used in the
Study
4 INVESTOR AWARENESS
 Demographic Profile of the Respondents
 Profile of the Sample
 Awareness regarding Financial Securities
 Awareness of Equity Investors regarding Various
Legislations passed by Government and SEBI
 Knowledge of Equity Investors regarding Certain
Financial Terms used while Investing
5 SOURCES OF INFORMATION USED BY EQUITY
INVESTORS
 Level of Usage of Various Sources of Information
required by Retail Equity Investors while making
Investment Decision
 To Check Whether There is any Significant Difference
among the Equity Investors regarding the Sources of
Information used by Them
6 EQUITY DECISION MAKING
 Investors’ Stock Selection Criteria
 Confirmatory Factor Analysis
 Impact of Company Characteristics on Investment
Decision Making
7 EQUITY INVESTORS PROBLEMS, GRIEVANCES AND
COMPLAINTS
 Problems faced by Equity Investors while dealing in
Securities
CHAPTER PAGE
TITLE
NO. NO.
 Frequency of Problems faced by Equity Investors in
Connection with Companies & Intermediaries
 Investor’s Ratings on the Occurrence of Problems
Concerned to Companies on five point Likert Scale
 To Check Whether There is any Significant Difference
among the Retail Equity Investors with regard to the
Problems faced by Them
 Investor’s Ratings on the Problems Faced by Them while
Dealing with Intermediaries
 To Check Whether There is any Significant Difference
among the Retail Equity Investors with regard to the
Problems faced by Them
 Registration of Complaint to SEBI, Stock Exchanges,
Company, Intermediary and Ministry of Corporate
Affairs
 Number of Times the Complaint has been Registered
 Time Taken in Getting First Reply
 Response of SEBI
 Time Taken by SEBI to Resolve the Complaint
 Satisfaction with regard to Solution, if no, Why
 Reasons for not Registering Complaints
8 EQUITY INVESTORS SATISFACTION REGARDING
STOCKBROKERS
 Stockbrokers Services availed by Retail Equity Investors
while Investing
 For how long Retail Equity Investors have been availing
the Services of Stockbrokers
 Awareness of Retail Equity Investors regarding the Fact
that Registration of Stockbrokers has been made
Compulsory
 Awareness among Retail Equity Investors whether the
Stockbroker with whom they are Trading is Registered
or not
 Awareness among the Retail Equity Investors regarding
the Guidelines laid down by SEBI for the Regulation of
Stockbrokers
 Retail Equity Investors’ view regarding whether
Stockbrokers follow the Norms lay down by SEBI
 Stockbrokers’ Failure to follow Norms affects Retail
Equity Investors’ Investment Decision
 Retail Equity Investors’ Investment Decisions get
influenced
 Investors’ Ratings on the Stockbroker Services availed
CHAPTER PAGE
TITLE
NO. NO.
by them on Five Point Likert Scale
 To Check Whether There is any Significant Difference
among the Retail Equity Investors with regard to the
Services availed by Them
 Investors’ Ratings on the basis of Their Satisfaction
towards the Stockbroker Services
 Factors Affecting Retail Equity Investors Satisfaction
with regard to the Stockbrokers Services
 Ordinal Regression Analysis
9 INVESTORS’ ATTITUDE TOWARDS INVESTOR
PROTECTION
 Investors’ Ratings on Various Investor Protection
Measures taken by Government and SEBI
 Factors Affecting Investors’ Satisfaction with regard to
the Various Investor Protection Measures taken by
Government and SEBI
 Ordinal Linear Regression Analysis
 Investors’ Ratings on the Probable Solutions to their
Problems on Five Point Likert Scale
 Factors Considered as Investor’s Probable Solutions to
their Grievances
10 SUMMARY, FINDINGS AND CONCLUSION
 Major Findings of the Study
 Suggestions
 Implications of the Study
 Scope for Further Research
 Conclusion
BIBLIOGRAPHY
APPENDICES
 Questionnaire