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THE AFRICAN JOURNAL OF FINANCE AND MANAGEMENT - VOLUME 24 NOS.

1& 2, 2015:1-17

The Banking Confidentiality Law in Tanzania:


An Appraisal

Eugene E. Mniwasa*

Abstract
The banker’s duty of confidentiality to its customers, which is founded on the contract between banks
and their customers, is one of the pillars governing the banker-customer relationship in Tanzania. The
banks have the obligation to keep information concerning their customers’ affairs confidential. The law
permits the duty of confidentiality to be lifted in certain specific situations including where information
related to customers’ transactions is required to prevent or control unlawful activities such as money
laundering, terrorism, drug trafficking and corruption or to facilitate the conduct of legal proceedings in
courts. This article argues that the legal compulsion to disclose affairs of a bank customer in Tanzania
is moving to the direction that undermines banking confidentiality. There is a need for the government
of Tanzania to reform the law in order to establish a legal framework that strikes a balance between the
need to protect legitimate interests of customers of banks and the necessity to fight against or curb
unlawful activities committed through the use of banks.

1. Introduction *
affairs of their customers to authorities to
The banker-customer relationship is
facilitate the detection and control of certain
contractual in nature (Mthembu, 2010). This
designated crimes. The authorities may require
relationship grants rights to and imposes duties
banks to disclose confidential information
on the bank and the customer (Muhammad,
about transactions involving their customers’
2015). The banker’s duties include the
accounts through which money believed to
obligation to keep information regarding
have been acquired from unlawful activities
affairs of its customers confidential (Mugarura,
such as corruption, trading in narcotic drugs,
2015). There are several situations where
trafficking of persons and other crimes is
banks are be compelled to disclose information
transacted. Such authorities may also require
about the affairs of their customers. One of
banks to disclose information relating to the
such situations is where the law requires banks
location of funds that might be derived from,
to make disclosure (Filder, 2006).
or used for, the commission of terrorist acts
(Mandopi, 2010a, 2010b; Kapinga, 2010;
Banks in Tanzania are increasingly under a
Longopa, 2015).
legal compulsion to disclose affairs of their
customers. This obligation has come up as a
This article examines succinctly the law on a
response to the increase in the incidences of banker’s duty of confidentiality to its
financial crimes such as money laundering and customers. It looks into the law as provided for
its predicate crimes over the recent past in the statutory law of Tanzania, and illustrated
(Mniwasa, 2015). Laws have been put in place through the common law of England which
to require banks to disclose information about forms part of the laws of Tanzania.1 The article

1
The English received the law consisting of the common
*Instituteof Finance Management, Dar es Salaam, law, doctrines of equity and the statutes of general
Tanzania: mniwasa@ifm.ac.tz; mniwasa@gmail.com application in force in England on the twenty-second day

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Eugene E. Mniwasa

builds on some literature from Tanzania and banking business comprises the business of
takes a look at some comments regarding the receiving funds from costumers through
banking confidentiality law from other acceptance of money deposits payable on
jurisdictions. The remainder of the article is demand or after a fixed period or notice; the
structured as follows. Section two describes use of such funds for loans or investments; and
briefly the banker-customer relationship. any other activities recognised as customary
Section three conceptualises a bank’s duty of banking practice which banks may be
confidentiality to its customers, while section authorised to do.”5
four describes some situations where banks are
compelled to disclose information concerning In Copland v. Davies6 the Court stated that a
affairs of their customers. Section five points bank carries on the business of receiving
out some limitations of the banking people’s money and giving them receipts,
confidentiality law in Tanzania. Section six acknowledging receipt of money and issuing
presents concluding remarks and gives passbooks and cheques and dealing with them
recommendations. in ordinary way of a banker. In Joachimson v.
Swiss Bank Corporation7 the Court stated a bank
2. The Banker-Customer Relationship undertakes to receive money, and collects bills
In Tanzania, several statutes have defined the for its customer’s account. The proceeds so
term ‘bank’.2 Based on the statutory received are not held in trust for the customer,
definitions, a bank can be described as a but the bank borrows the proceeds and
person or institution that carries out the “... undertakes to repay them.
business of banking.”
The statutory law in Tanzania does not define
Section 3 of the Banking and Financial the term ‘customer of a bank’. It is important
Institutions Act 20063 and Section 3 of the to look at how the English common law has
Bank of Tanzania Act 20064 provide that a “... described this term.

of July, 1920 is applicable to Tanzania by virtue of Section In Great Western Railway Co. v. London & County
2 (3) of the Judicature and Application of the Laws Act Banking Company Limited8 the Court stated that
Chapter 358 (RE 2002).The English law is applicable in
Tanzania except in circumstances where the common
a person is not a customer of a bank unless
law, doctrines of equity and statutes of general application s/he has “... some sort of an account, either a
have been modified, amended or replaced by other deposit or current account or similar relation”9
provision made under the authority of any Order of Her with the bank. In Taxation Commissioners v.
Majesty in Council, or by any Proclamation issued, or any English, Scottish and Australian Bank Limited10 a
Act or Acts passed in and for Tanzania, or has been
modified, amended or replaced by other provision made bank customer was described as “... a person
under any Act or Acts of the Parliament of Tanzania. whose money has been accepted by a bank on
Also, the English law shall be in force only so far as the the footing that [the bank] undertakes to
circumstances of Tanzania and its inhabitants permit and honour cheques up to the amount standing to
subject to such qualifications as local circumstances may
render necessary.
2
Section 2 of the Bills of Exchange Act Chapter 215 (RE
5
2002) defines a bank as a body of persons, corporate or The ‘banking business’ is not limited to the business of
unincorporated that “... carries on the business of banks receiving from depositors and paying money from
banking.” Section 3 of the Banking and Financial the customers’ accounts. Banks provide various services
Institutions Act 2006 and Section 3 of the Bank of to persons some of whom are not depositors. See Section
Tanzania Act 2006 define a bank as “... an entity that is 24 of the Banking and Financial Institutions Act.
6
engaged in the banking business.” Section 76 of the (1872) LR 5 HL 358.
7
Evidence Act 1967 Chapter 6 (RE 2002) defines a bank as [1921] 3 KB 110.
8
“... a person carrying on the business of banking in the (1901) AC 414.
9
United Republic of Tanzania.” Ibid at p 420. The Court expressed a similar view in United
3
Chapter 342. Dominions Trust vs. Kirkwood [1966] 2 QB 431.
4 10
Chapter 197. (1920) AC 683.

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The Banking Confidentiality Law in Tanzania: An Appraisal

his observes credit….’11 From the above case customer’s account or any of his transactions
law, a customer of a bank is a person who has with the bank or information relating to
opened an account with a bank. In Ladbroke & customers acquired through maintenance and
Co. v. Todd12 the Court held that the banker- administration of the account.”15 This duty
customer relationship begins as soon as money extends to all transactions that go through a
or a cheque is paid in, and the bank accepts it customer’s account and all information a bank
and is prepared to open an account. A customer has about its customer (Ellinger et al., 2002,
includes a person who has intention to open a Financial Ombudsman Service, 2005;
bank account and subsequently opens such an Mugarura, 2015).
account.
In Tanzania, the Banking and Financial
Besides accepting deposits from customers, Institutions Act provides for the bank’s duty of
banks provide different types of services confidentiality to its customers. Section 48 (1)
(Glover, 1995; Muhammad, 2015). As pointed of the Act provides that a bank shall not
out above, in Tanzania the Banking and
disclose “... information relating to its
Financial Institutions Act permits banks to
customers or their affairs except in
provide a wide range of services to their
circumstances in which ... it is necessary or
customers. Therefore, in a broader view, a
customer means any person who transacts with appropriate for the bank… to [reveal such]
a banker in matters that involve the banking information.” The Act provides also that
business (Varshney et al., 2005). before assuming his/her position and
discharging his/her duties, a director, a
3. Banker’s Duty of Confidentiality to member of a committee, an auditor, an
Customers advisor, a manager, an officer or an employee
A bank and its customer have rights and duties of a bank shall make a written declaration of
towards each other. The rights and duties are fidelity. The Chief Executive Officer or the
expressed in the agreement between the parties Secretary of a bank shall witness the signing of
and implied in the contract by the law and the declaration made by the above officials.16
trade customs and usages.13 The bank has the
duty, among others, to maintain Certain provisions of the law require the Bank
confidentiality with regard to information of Tanzania (BoT) to observe the banking
about affairs of its customer (Latimer, 2005; confidentiality principle. The BoT owes the
Mthembu, 2010; Muhammad, 2015). The duty of confidentiality towards its customers.17
duty is for the bank to protect its customers’ Section 16 of the Bank of Tanzania Act
information and to keep the financial provides that, except for the purposes of the
information private and secure (Masete, 2012; performance of his or her functions, when so
Young, 2013; Schulze, 2015). The Court in Re
Diplock14 stated that the bank is required not to 15
See also the dictum of Atkin L.J in Tournier’s case (note
“... disclose to third parties either the state of 22).
16
Section 48 (2).
17
11
At p 687. Sections 31, 32 and 38 of the Bank of Tanzania Act
12
(1914) 30 TLR 433. provide that the BoT is a bank of the governments, public
13
Rights and duties of a bank and a customer have been authorities, commercial banks and financial institutions in
described in many cases including London Joint Stock Bank Tanzania. Additionally, Section 56 (1) of the Bank of
v. Macmillan & Arthur (1918) AC 771, Joachimson v. Swiss Tanzania provides that the BoT may open accounts for,
Bank Corporation (1921) 3 KB 111, Robinson v. Midland accept deposit from, and collect money for and on
Bank Limited (1925) 41 TLR 402, Slingsby & Others v. District account of, foreign central banks, foreign banks and
Bank Ltd (1932) 1 KB 544 and Lumsden & Co. v. London foreign financial institutions and may generally act as
Trustee Savings Bank (1971) 1 Llyod’s Rep.114. banker to such banks and institutions.
14
[1947] 1 Ch. 7 at p.746.

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Eugene E. Mniwasa

required by law or authorised by the Board of years,21 was expounded in the landmark case of
the BoT, “... no member of the Board or staff Tournier v. National Provincial & Union Bank of
of the Bank [of Tanzania] shall disclose any England (Tournier’s case).22 The Court of Appeal
information relating to the Bank or to any of England stated that it is an implied term of
transaction or customer of the Bank acquired the contract between a banker with a customer
in the course of employment or the discharge that a banker shall not disclose information
of his duties.” Moreover, the Banking and about a customer’s account or transactions
Financial Institutions Act requires the BoT to related thereto of his customer, except in certain
observe confidentiality with regard to circumstances. The Court also stated that a
information about customers’ affairs acquired banker’s duty of confidentiality is not confined
from commercial banks during the central to information about the “... actual state of
bank’s exercise of its supervisory functions. account of the customer” but include “... any
The Act provides that the BoT shall not information derived from the account itself” as
disclose to any person: (i) any information well as “... transactions [that were conducted]
concerning affairs of a customer of a bank through the account.”23 The Court pointed out
obtained in the exercise of its regulatory and further that the banking confidentiality is not
supervisory functions; or (ii) a record absolute but subject to exceptions, and the
contained in or related to a report of qualifications under which a bank can make
examination or other confidential supervisory disclosure without incurring liability are
information prepared by, on behalf of, or for classified under four circumstances: (i) where
the use of the Bank or any other agency that disclosure is under compulsion by law; (ii)
regulates or supervises banks or financial where there is a duty to the public to disclose;
institutions.18 The BoT may publish whole or (ii) where the interests of the bank require
part of information furnished by a disclosure; (iv) where the disclosure is made by
commercial bank, but the information so the express or implied consent of the
published shall not disclose the financial customer.24
affairs of a bank’s customer unless a written
consent of the customer has first been
obtained by the BoT.19
21
For instance, Loyd v. Freshfield (1826) 2 C & P 325; Tassell
Since some principles of banking law (including v.Cooper (1850) 9 CP 509, 137 ER 990; Foster v. Bank of
the banker’s duty of confidentiality to the England (1862) 3F & F 124, 176 ER 96; and Hardy v. Veasey
(1868) LR 3 Ex. 107. For further discussion on the
customer applied to most Commonwealth evolution of the common law banker-customer
countries20including Tanzania) trace their origin confidentiality, see Limburg (1925) and Stokes (2011).
from the English common law, it is imperative 22
(1924) 1 KB 461. The facts of the case were as follows:
to look at some decisions of courts in England the defendant banker disclosed to the plaintiff’s employer
that the plaintiff had made overdrafts to his account and
that have applied or made reference to the failed to make repayments as agreed. The plaintiff was
banking confidentiality principle. The common the customer of the defendant. The plaintiff’s employer
law on the banker’s duty of confidentiality to decided not to renew his employment contract. The
the customer, which has evolved for many plaintiff sued the defendant for breach of duty of
confidentiality. The Court held that the defendant had
breached its implied duty to keep the customer’s
(plaintiff’s) financial transactions related to his account
confidential.
23
Tournier’s case (note 22) at pp 473, 485. This implies that
18
Section 48 (4). the privilege extends to any information which the bank
19
Ibid., Section 32 (2). knows about the customer beyond what is in his/her
20
The Commonwealth countries are independent and account.
24
sovereign states many of which are former colonies and Tournier’s case (note 22) at p 473.See also Breslin et al.,
dependences of Britain. (2003).

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The Banking Confidentiality Law in Tanzania: An Appraisal

The principle of a banker’s duty of repeating the previous disclosure. In Tanzania,


confidentiality to customers and its a customer may apply the procedures provided
qualifications stated in Tournier’s case are for under the Civil Procedure Code196631 to
generally accepted to be among the tenets of the obtain civil reliefs against a bank for breaching
banking law and practice (Kianieff, 2012). the banking confidentiality.
These principles have been confirmed in many
cases decided by the Court of Appeal of Both legal and economic grounds rationalize
England (Spearman, 2012). These include the banking confidentiality principle
Turner v. Royal Bank of Scotland plc,25Christofi v. (Plombeck, 1988; Chaikin (2011).32 With
Barclays Bank plc,26 and Emmott v. Michael Wilson regard to legal justifications, the banker’s duty
& Partners Limited.27 In Lipkin Gorman v Karpnale of confidentiality to a customer is enshrined in
Ltd,28 the Court stated that the correctness of the statutory provisions regulating the banking
principles of law stated in Tournier’s case has business (Aubert, 1984; Grassi & Calverese,
not been doubted since the case was decided. 1995). The duty arises out of, among other
Those principles have been referred to or grounds, the contractual relationship between
applied by courts in many common law the parties (Ping, 2004; Latimer, 2005).33 It is
jurisdictions (Wessling, 1962; Rogers, 1975; an implied term of the contract between a
Latimer, 2005; Spearman, 2012). bank and its customer (Spearman, 2012;
Vishnevskiy, 2015). The banker-customer
The law in Tanzania prescribes penalties and contract involves a relationship between a
imposes sanctions on bank officers or banks principal (the customer) and an agent (the
for breaching the banker’s bank of bank). In the principal-agent relationship the
confidentiality. The Banking and Financial agent has to observe the duty of confidentiality
Institutions Act provides that an officer of a to his/her principal with regard to information
bank who breaches the banker’s duty of obtained during the agency (Vishnevskiy,
confidentiality owed to a customer commits a 2015). In Parry-Jones v. Law Society,34 the Court
criminal offence and, upon being convicted, ruled that banks as agents owe the duty of
such officer shall be liable to pay a fine not confidentiality to their customers because of
exceeding TZS20m or to be imprisoned for a the trust placed by customers in the
term not exceeding three years or to both.29 professional status of bankers. The banker-
Where a customer fears that his/her bank is customer relationship imposes fiduciary duty
about to infringe on, or has already breached on a bank to its customer (Glover, 1995; Plato-
the duty of confidentiality, she/he has two Shinar, 2008; Lolo, 2011; Mthembu, 2014). It
remedies against the bank. First, the customer has also been argued that the banker’s duty of
may sue the bank and recover damages for loss confidentiality forms part of the fundamental
arising from the disclosure of information
relating to his/her affairs. The court can order 31
Chapter 33 (RE 2002).
the bank to pay the customer loss of profits 32
A variety of doctrines, grounded in contract, agency and tort
caused by disclosure.30 Second, the customer recognize and protect the interests of customers of banks and
financial institutions.
may apply for an injunction to restrain the 33
Attorney-General v. Guardian Newspapers Limited (No.2) [1990]
bank from making further disclosure or 1 AC 109 where the Court of Appeal of England stated that:
“... a duty of confidence arises when confidential
information comes to the knowledge of a person (the
25
[1999] Lloyd’s Law Rep Banking 231. confidant) in circumstances where he has notice, or is held to
26
[2000] 1 WLR 937. have agreed, that the information is confidential, with the
27
[2008] Lloyd’s Rep 616. effect that it would be just in all circumstances that [the
28
[1989] 1 WLR 1340. confidant] should be precluded from disclosing the
29
Section 36 (5). information to others….” (at pp. 281).
30 34
Jackson v. Royal Bank of Scotland plc [2005] 1 WLR 377. [1969] 1 Ch 1.

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right to privacy (Cranston, 2002; Walsh, statutory law or a court order may compel
2010). A person has the right to have his/her a bank to make disclosure of a customer’s
privacy, including on matters involving affairs in certain circumstances. In many
financial affairs, protected. As such a customer jurisdictions, laws for controlling offences
is entitled to have his/her financial affairs with such as money laundering and financing of
a bank kept confidential.35 The banking terrorism require banks and financial
confidentiality protects a customer’s basic institutions to disclose financial
human right of privacy.36 Regarding the information of their customers to facilitate
economic rationale, wrongful disclosures of investigation, detection and suppression of
customers’ affairs may cause financial injury to such crimes (Healy, 2002; Bantekas, 2003).
customers (Masete, 2012; Mandopi, 2011).
(b) Where bank customers consent to have
Also, the banking confidentiality promotes
their affairs disclosed.38 If a bank notifies its
customers’ confidence in the banking system
customer and states clearly what it proposes
(Mandopi, 2010b). Confidence in banks and
to do and why and obtains an express
confidentiality of information are vital to the
consent from the customer, there will be no
integrity of a banking system (Maynard, 1998).
breach of the banker duty of confidentiality.
A lack of confidence in the banking system can
A customer may request a bank to disclose
undermine the banking business, economic
his/her affairs to a third party, for instance,
growth and development. If customers lack
a creditor who may need information about
confidence in their banks, there will be
a customer’s trustworthiness or his/her
widespread withdrawals of their money, and
history relating to repayment of loans to the
this can result in the closure and liquidations
bank providing information (Ellinger et al.,
of banks (Chaikin, 2011). Rahman (2014)
2002; Schulze, 2007). Also, where there is
argues that the success of the banking business
an implied consent by a customer, the bank
and the sanctity of the banker-customer
may make disclosure of its customer’s
relationship are based on, among other factors,
affairs without incurring liability to
the banker’s duty of confidentiality.
him/her.39
Banks can disclose information about their (c) Where interests of banks require the
customers’ affairs in specified circumstances disclosure of customers’ affairs.40 Where a
without incurring any liability. This disclosure bank needs to protect its interests and this
can occur in situations including the following: involves the disclosure of a customer’s
affairs, it can disclose the information
(a) Where the law compels banks to make the
without incurring liability to the customer
disclosure of customers’ affairs.37 A
(Cranston, 2002; Spearman, 2012).

35 38
Some countries have enacted specific laws that provide for Tournier’s case (note 22) at p 472.
39
the protection of individual’s financial privacy. For instance, See for instance an Australian case of Lee Gleeson Pty Ltd
the United States has the Right to Financial Privacy Act of v Sterling Estates Pty Ltd (1991) 23 NSWLR 571.
40
1978 codified at 12 U.S.C. Ch. 35, § 3401. For a discussion This may occur where, for instance, a bank is suing the
on this legislation, see Prabhu (2007). customer for the recovery of a debt, it must state the
36
Although the Constitution of the United Republic of details of debt, or where the banker brings an action
Tanzania, Chapter 2 (RE 2002) does not explicitly refer against a third party such as a guarantor, or where the
to banking or financial privacy, it provides for the rights banker wants to protect its reputation. In Sunderland v.
to protection to property and privacy. Arguably, Barclays Bank (1938) 5 LDAB 163 it was held that the
information pertaining to a bank customer’s account is bank was justified in disclosing to the customer’s
his or her ‘property’ that needs to be kept private. husband that his wife was a gambler. This was because
37
See Bankers Trust Co. v. Shapira (1980) 1 WLR 1274; the husband was attacking the banker’s reputation, as it
Norwich Pharmacal Co. & Others v Customs and Excise had returned his wife’s cheques and he disagreed with
Commissioners [1974] AC 133. the banker’s decision.

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The Banking Confidentiality Law in Tanzania: An Appraisal

(d) Where interests of the public necessitate 4.1.1 The Prevention of Terrorism Act 2002
the disclosure of customers’ affairs.41 The Section 41(2) of the Prevention of Terrorism
banker’s duty of confidentiality is Act provides for mandatory reporting
overridden by the potential danger to the requirements for banks to enable law
state or public and the duty to disclose is enforcement agencies to detect and prevent
necessary for the protection of such public financing of terrorist acts. The Act requires a
interests (Chaikin, 2011; Spearman, 2012). bank to report to the police46and to the
authority mandated to supervise and regulate
(e) Where trade customs and usages allow
activities of commercial banks that such a
the disclosure of customers’ affairs.42 If
bank is not in possession or control of a
practices and customary usages among
property owned or controlled by or held for
banks permit a bank to disclose a
terrorists. The reports, which should be
customer’s affairs, the bank can make
submitted every three months, must indicate
disclose of such information without
particulars of the persons, accounts and
incurring liability to the customer.
transactions involved and the total value of the
property involved.
4. Compulsion to Disclose Customers’
Affairs by Law
The Act provides further that a responsible
As pointed out in section three above, laws
officer of a bank shall report to a police officer
compel banks to disclose affairs of their
a transaction in respect of which there is a
customers in certain situations without
reasonable ground to suspect that it is related
incurring any liability. In Tanzania, the
to, or associated with, the commission of
compulsion to make disclosures by law falls
terrorism.47 Failure by the designated officer of
under two broad categories: compulsion by the
a bank to make a disclosure or submit a report
statutory law, and compulsion by court orders.
about a suspicious transaction to the police
amounts to an offence punishable by
4.1 Compulsion by Statutory Law
imprisonment for a term not less than twelve
Several statutes in Tanzania compel banks to months.48 An officer of a bank who makes a
disclose information about affairs of their
disclosure or submits a report about a
customers (Longopa, 2015). Such information customer’s suspicious transactions linked to
may be required by authorities for purposes, terrorism in good faith to the authorities shall
among others, of investigating, preventing and not be liable for criminal or civil proceedings
fighting criminal activities. To illustrate the for taking such action.49
above point this part will look at three statutes,
namely the Prevention of Terrorism Act The information about accounts or property
2002,43 the Anti-Money Laundering Act held by terrorists or their associates in banks or
2006,44 and the Prevention and Combating of financial transactions conducted by terrorists
Corruption Act 2007.45 or their allies through banks can be useful in
detecting, uncovering or preventing financing
41 of terrorism. The information can be helpful in
For instance, during the war time a bank will have a
public duty to disclose information relating to a
particular customer to the authorities if it had knowledge
46
of that customer trading with the enemy. See, for The Tanzania Police Force has a special anti-terrorism
instance, Weld-Blundell v. Stephens (1920) AC 956. unit. The report must be submitted to an officer having
42
Section 48 (1) of the Banking and Financial Institutions the rank of or above the rank of the Assistant
Act. Superintendent of Police.
43 47
Chapter 19 (RE 2002). Section 41(3)).
44 48
Chapter 423. Section 41 (5).
45 49
Chapter 329. Section 41 (4).

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Eugene E. Mniwasa

enabling the relevant authorities to identify, transaction to the FIU shall be guilty of an
declare and freeze funds and other assets of offence and be liable to pay a fine not
terrorists.50 The above provisions of the exceeding TZS5m or be imprisoned for a term
Prevention of Terrorism Act can be applied to not exceeding five years. Where a body
ensure that banks in Tanzania are not used to corporate has failed to ensure that the report is
facilitate the financing and commission of submitted, such entity shall be liable to pay a
terrorist acts. fine of not exceeding TZS10m or three times
of the market value of the funds or property
4.1.2. The Anti-Money Laundering Act 2006 involved, whichever amount is greater.53
The Anti-money Laundering Act requires
banks and other ‘reporting persons’51 to submit The Act provides that notwithstanding any duty
money laundering suspicious reports to the relating to the banking confidentiality or other
Financial Intelligence Unit (FIU). 52 Section restrictions on disclosure of information
17(1) (a) and (b) of the Act provides that where imposed by any law or otherwise, a designated
a designated officer of a bank suspects that officer of a bank shall not be liable to the person
funds or property held by a customer are whose information has been disclosed to the
proceeds of crime, or are linked to, or are to be FIU or a law enforcement agency.54 This
used for commission of money laundering or provision grants immunity to officers of banks
its predicate offence, s/he shall within twenty and their banks for reporting money laundering
four hours and, wherever possible, before any suspicious transactions to the authorities in
transaction is carried out: (i) take reasonable accordance with the provisions of the Act and
measures to ascertain the purpose of the regulations made thereunder. 55
transaction, the origin and destination of the
funds or property involved, and the identity Reports concerning money laundering
and address of any beneficiary of the funds or suspicious transactions submitted to the FIU or
property; (ii) prepare a report about the law enforcement agencies by banks can be used
transaction; and (iii) submit such report to the by the relevant authorities to detect, uncover,
FIU. The designated officer will submit a and suppress money laundering and its
suspicious transaction report to the FIU to predicate crimes. Such information can be
enable it to initiate an investigation of money useful in criminal proceedings which may lead
laundering activities. to conviction and punishment of money
launderers.
A designated officer of a bank who fails to
report a suspicious money laundering 4.1.3 The Prevention and Combating of Corruption
Act 2007
50
Regulations 4, 5, 6 and 7 of the Prevention of Terrorism
Section 8 of the Prevention and Combating of
(General) Regulations 2014 (G.N. No. 7 of 2014). Corruption Act provides that where the
51
Under Section 3 of the Anti-money Laundering Act Director-General of the Prevention and
‘reporting persons’ include banks, financial institutions, Combating of Corruption Bureau (PCCB) has
cash dealers, accountants, real estate agents, dealers in
precious stones, work of arts or metals; regulators, reasonable grounds to believe that a
customs officers, attorneys, notaries and other legal corruption-related offence has been committed
professionals and auctioneers.
52
and a bank account or banker’s books or
The FlU, which is a department under the Ministry of document are likely to be relevant for the
Finance, is responsible for receiving, analysing and
disseminating, suspicious transaction reports and other
information regarding potential money laundering or 53
Section 17 (4).
terrorist financing received from the reporting persons 54
Section 21.
and other sources from within and outside Tanzania. 55
The Anti-Money Laundering Regulations 2012
See Section 4 of the Anti-Money Laundering Act. (G.N.No. 298 of 2012)

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The Banking Confidentiality Law in Tanzania: An Appraisal

purpose of investigation of such offence, the information are now recognised as the
Director-General may authorise, in writing, an banker’s books.59
officer of the PCCB to: (i) investigate and
inspect such account, books or document; (ii) Section 81 of the Evidence Act allows a party
require any person who is in possession or to legal proceedings to apply to a court for an
control thereof to produce such account, books order to allow inspection and taking copies of
or document to facilitate such investigation any entries in a banker’s books for the
and the disclosure of all or any information purposes of proceedings.60 The above Section
related thereto; and (iii) take copies of such provides that on the application of any party to
account, books or document of any relevant a legal proceeding, a court may permit such
entries therein.56 party to inspect and take copies of any entries
in banker’s book for purposes of such
The above Act states that a person who fails to proceeding.61
produce a bank account, books, or document,
or fails to permit an officer of the PCCB to In applying the provisions of Section 81 of the
scrutinise or to take copies of any relevant entry Evidence Act, a distinction should be made
thereof, commits a criminal offence. The between civil and criminal cases. With regard
wrongdoer is liable to pay a fine not exceeding to criminal cases, it stated in Williams v.
TZS 500,000, or to be imprisoned for a term not Summerfield62 that courts should warn
exceeding two years or to both.57 themselves of the importance of steps that they
are taking in making an order of inspection
Securing information related to accounts of and discovery, ensure that such power is
customers of banks suspected of acquiring funds exercised carefully, and take into account,
corruptly can be used to discover the among other things, whether there is evidence
commission of corruption-related offences, to support the charge against accused persons.
charge offenders and forfeit assets unlawfully Courts should not make orders for discovery
obtain from corruption. The PCCB can apply to allow the police to undertake what is
the provisions of the Prevention and Combating
of Corruption Act described above to deal with
corruption and related crimes that involve the
use of banks. 59
Section 67 of the Evidence Act provides that “... Bankers
books’ include ledgers, cash books, account books and any
other records used in the ordinary business of the bank or
4.2 Compulsion by Court Orders
financial institution, whether the records are in a written
Courts may compel banks to disclose form or a data message or kept on information system
information relating to the affairs of their including but not limited to computers and storage devices,
customers. Banks are subject to rules of magnetic tape, micro-film, video or computer display
screen or any other form of mechanical or electronic data
disclosure where they are parties to litigation retrieval mechanism. For discussions about the
or arbitration proceedings.58 A court order will admissibility of electronic evidence in Tanzania, see
be served on a bank, compel its officials to Makulilo (2007) and Mambi (2013).
60
appear before a court and produce books, The Act defines ‘legal proceedings’ as “... any civil or
criminal proceedings or enquiry in which evidence is or
documents or letters containing a customer’s may be given, and includes arbitration.”
affairs. The banker’s electronic records or 61
In Barker v. Wilson [1980] 1 WLR 884, it was held that
the term ‘Bankers’ Books’ included permanent records
maintained by banks which involve technology including
microfilms.
62
[1972] 3 WLR 131. The Court of Appeal of England
56
Section 8 (5). was making an interpretation of Section 7 of the English
57
Section 8 (6). Banker’s Book Evidence Act of 1879 which is pari
58
William v. William [1987] 3 All ER 257. material to Section 81of Tanzania’s Evidence Act.

AJ FM 24(1&2), January – December 2015| 9


Eugene E. Mniwasa

referred to as ‘fishing expeditions.’63 As account of a party to litigation in accordance


regards civil proceedings, the case law has laid with the provisions of the Evidence Act.
down the rule that the statutory power to order
inspection should not be inconsistent with, and There are other situations where banks can be
not override the general law of discovery.64 compelled to make disclosure of information
of their customers to a court. These include a
In Tanzania, the law governing the discovery disclosure made in proceedings involving an
and inspection of documents is embodied in the application for a grant of probate or letters of
Civil Procedure Code 1966,65 the Evidence administration of a deceased customer’s estate;
Act66 and case law.67 The Civil Procedure Code a disclosure made in proceedings of
provides that a party to a suit may apply to a bankruptcy of a bank customer; and a
court for an order to compel another party to disclosure necessary for the compliance with a
make a discovery of documents relating to garnishee order served on a bank attaching
matters contested in a suit.68A court can order a money in the account of its customer.
party to a suit to produce a document in his/her
possession or power.69 After securing The Proceeds of Crime Act 199172 describes
production of the documents, the party who has situations where the police, with the assistance
applied for the discovery may inspect them and of courts, may compel banks to give
take copies of such documents.70 Where information about transactions conducted
inspection of any business books is applied for, through bank accounts. Section 63A(i) provides
instead of ordering inspection of the original that where the Inspector General of Police
books, a court may order a copy of any entries (IGP) considers that the commission a serious
in the books be furnished and verified by an offence, predicate offence or money laundering
affidavit of a person who examined the copy of is likely to be found in a bank account, and that
the original entries.71 Accordingly, the procedure for obtaining an order of the
documents—including banker’s books or copies court is likely to defeat investigation, the IGP
thereof containing information about the affairs may authorise a police officer73 to investigate
of customers—may be produced and inspected the bank account and such authorisation shall
applying the above procedure. As such a court be a sufficient warrant for production of
can order the production and inspection of a information about such account by the bank.
banker’s books containing information about an The authorised police officer may take copies of
the relevant entries from the account. Where it
63
A ‘fishing expedition’ refers to an attempt, through broad
appears necessary that an account should be
discovery request or random questions, to elicit held for a period exceeding seven days, the
information from another party in hope something police officer shall be required to obtain the
relevant might be found, especially such an attempt that leave of a court for continued holding of such
exceeds the scope of discovery allowed by procedural
rules. account.74 A person who fails to produce a bank
64
See South Staffordshire Tramsways Co. v. Ebbsmith [1895] 2 account or obstructs the police officer from
QB 669, Pollock v. Garle [1898] 1 Ch 1, and Waterhouse v. scrutinising such an account shall commit an
Barker [1924] 2 KB 759 offence punishable by imprisonment for two
65
See Order XI.
66
See Part IV.
67
See, for instance, Trust Bank Tanzania Limited v Le-Marsh
72
Enterprises Limited & 2 Others, Commercial Case No. 4 of Chapter 256 (RE 2002).
73
2000, High Court of Tanzania (Commercial Division), at The police officer should be of or above the rank of the
Dar es Salaam (unreported). Assistant Superintendent of Police.
68 74
Order XI Rule 10. Section 63A (2). Under Section 63D the application for
69
Order XI Rule 12. leave of the court can be made by the IGP or the
70
Order XI Rules 13 and 14. Director of Criminal Investigation by lodging a chamber
71
Order XI Rule 16. application supported by an affidavit.

10| AJ FM 24(1&2), January - December 2015


The Banking Confidentiality Law in Tanzania: An Appraisal

years or payment of fine of not less than conducted through the account. The Attorney
TZS1m or both.75 General may authorise a police officer to apply
to the High Court of Tanzania for the grant of
Section 65(1) of the Proceeds of Crime Act the order requested by the foreign authority.
provides that the Director of Public
Prosecutions (DPP) may apply to a court for 5. Banking Confidentiality in Tanzania:
the grant of a monitoring order that will direct a Deficiencies in the Law and Challenges in
bank to give information about transactions Implementation
conducted through an account held in such Looking at the Banking and Financial
bank to the Inspector General of Police (IGP).76 Institutions Act and the Bank of Tanzania Act,
The court may issue the order if it is satisfied the law does provide for some aspects of the
that there are reasonable grounds for suspecting banker’s duty of confidentiality to its
that a holder of the account has committed or is customers.81 One can observe that the banking
involved in the commission of a specified confidentiality law in Tanzania is not well
crime, or has benefited from the commission of detailed compared to laws in other
such offence.77 The order shall indicate the jurisdictions.82 As pointed out in section four
name of the account’s holder and the kind of above, the provisions that allow the disclosure
information the bank is required to furnish.78 A of affairs of bank customers are embodied in
bank that contravenes a monitoring order or several statutes, including the Banking and
furnishes untrue or misleading information to Financial Institutions Act, the Prevention of
the police shall commit an offence and be liable Terrorism Act, the Anti-Money Laundering
to pay a fine not exceeding TZS1m.79 Act and the Prevention and Combating of
Corruption Act. However, the provisions of the
Banks in Tanzania may be required to provide above Acts are not well harmonised. There are
information regarding customers’ dealings to discrepancies in relation to procedures for
facilitate criminal investigations or compelling banks to disclose affairs of their
proceedings in foreign countries. Section 35(3) customers. Additionally, penalties or sanctions
of the Mutual Assistance in Criminal Matters prescribed for non-disclosure of the customers’
Act 199180 provides that where criminal affairs prescribed in the statutory law differ
investigations or proceedings relating to significantly. Therefore, the law on the banker’s
commission of a serious narcotic offence or duty of confidentiality in Tanzania has
money laundering by authorities in a foreign deficiencies and limitations.
country and information about transaction
conducted through an account held in a bank
in Tanzania is relevant to such investigation or
proceedings, the relevant authority of the 81
Besides prescribing generally the banker’s duty of
foreign country may request the Attorney confidentiality and some exceptions to the principle, the
General of Tanzania to obtain a monitoring law contained in the above statutes does not describe in
order under the Proceeds of Crime Act. The detail specific situations where customer’s affairs can be
order shall compel the bank to provide lawfully disclosed, and safeguards which can be used to
protect confidentiality of information disclosed to other
information to the IGP about transactions authorities or entities such as law enforcement agencies,
credit reference bureaus or courts.
82
For instance, the banking confidentiality law in
75
Section 63A (3). Malaysia contained in Sections 96 - 102 of the Banking
76
Section 65 (2). and Financial Institutions Act 1989 (Act 372) is more
77
Section 65(3). detailed. Similarly, Section 47 and Third Schedule of
78
Section 65 (4). Singapore’s Banking Act (Cap. 19, 2008 Rev. Ed)
79
Section 65 (5). contain reasonably comprehensive provisions on banking
80
Chapter 254 (RE 2002). confidentiality.

AJ FM 24(1&2), January – December 2015| 11


Eugene E. Mniwasa

The disclosure of a bank customer’s affairs The disclosure under the Prevention of
sanctioned by his or her consent and the Terrorism Act, which requires banks to submit
revelation of a customer’s affairs necessitated reports to the relevant authorities to show that
to protect interests of the bank seem to pose they are not in possession or control of
little problem. The disclosure for ‘public accounts or properties owned by terrorists and
interest’ is problematic. The disclosure for to inform the authorities when they have
‘public interest’ is also problematic. The reasonable justifications to believe that
question is: what is meaning of a ‘public transactions carried out by their customers are
interest’ for the purpose of a banker-customer associated with terrorist acts, is challenging
relationship? It has been observed that and raises concerns. Some of the concerns are:
sometimes it not easy to determine what ‘public how can a bank, which is not a law
interest’ entails (Walsh, 2010). Thus, ‘public enforcement authority or an intelligence
interests’ can be determined on a case-by-case service agency, determine with certainty that
basis.83 The statutory law in Tanzania has not money held in account of its customer
stipulated the meaning of ‘public interest’ for
originated from, or will be used to finance
the purpose of making disclosure of affairs of a
terrorist acts?85 Why shouldn’t the anti-
bank’s customer. Similarly, local courts have
terrorism unit of the police, which has the
not elucidated the meaning of ‘public interest’
for the purposes of disclosure of affairs of bank capacity and means, conduct investigations,
customers. obtain evidence about the link between a
customer’s account or property and terrorism,
The circumstances under which banks in and make applications to the court to require a
Tanzania are required to disclose affairs of their bank to make disclosure of information of its
customers seem to be wide and expanding. customer? Isn’t there any possibility for banks
Under the Anti-money Laundering Act, a bank of making disclosures of affairs of their
is compelled to report suspicious transactions customers even where there are no reasonable
involving money laundering and its predicate grounds for believing that transactions
crimes to the FIU or the law enforcement conducted by their customers involve
agencies. The Act lists the money laundering financing of terrorism? It is apparent that the
predicate crimes.84 The Minister (responsible for anti-terrorism law does not address adequately
financial matters) has powers to extend the list the above challenges.
of money laundering predicate crimes. If the
Minister broadens the list, circumstances where As pointed out earlier, the law compels banks
banks will be compelled to make disclosures of to submit information about affairs of their
their customers’ affairs will be expanded. The customers to designated law enforcement
principle of banking confidentiality will be agencies such as the police, FIU, PCCB and
encroached further if the Minister expands the the regulator of the banking sector, namely the
list of money laundering predicate crimes. BoT. The law does not prohibit, in clear terms,
the above authorities from sharing such
83
information among them. The regulator and
Disclosure for public interests may cover situations law enforcement agencies can exchange and
where there is a need to uncover crimes and other
misdeeds can adversely affect the public or society. See,
85
for instance, Initial Services Limited v Putterill & Another Banks are required to use certain indicators before making
[1967] 3 All ER 145. For a discussion on difficulties in decisions as whether money in the accounts is linked to or
determining public interests, see also Koomen (1994). associated with terrorism. However, the challenge is such
84
Besides listing down money laundering predicate crimes, indicators may not be reliable. See, for instance, the
Section 3 of the Anti-Money Laundering Act authorizes Financial Intelligence Unit’s Anti-money Laundering
the Minister for finance to declare, by notice published in Guidelines for Banking Institutions, No. 2, available at
the Gazette, any offence to be a crime predicate to money <www.fiu.go.tz/AMLguidelines For Banking Institutions.
laundering. pdf)> (accessed on April 15, 2016).

12| AJ FM 24(1&2), January - December 2015


The Banking Confidentiality Law in Tanzania: An Appraisal

share information among themselves without the BoT to require banks to disclose
the consent or knowledge of customers of information relating to affairs of their
banks. This has been the practice in other customers. This information is submitted to
jurisdictions (Green, 2013; Weisstub, 2016). foreign authorities and agencies when
Such exchange of information may prejudice investigating or conducting proceedings
rights of customers without them having against individuals and entities suspected to
recourse against the authorities that disclose have links with money launderers or terrorists.
the information wrongfully. The international legal instruments provide
that state parties may not refuse requests for
The Bank of Tanzania Act provides for the legal assistance on the ground of banking
creation of credit reference bureaus to collect confidentiality.88 There is nothing that can
and provide information on the payment prohibit these foreign agencies and authorities
history of clients of banks and financial to share information about bank customers’
institutions, savings and credit schemes, and affairs among themselves. This may be done
other entities engaged in providing credits in without the knowledge or consent of
Tanzania. Upon receiving requests, the bureaus customers of banks in Tanzania.
are authorised to provide information about
credit reports of customers of banks to persons The use of electronic banking in Tanzania,89
or entities that have made the requests.86 Credit like in other parts of the world, has brought
reference agencies collect information on the about new challenges in so far as the
creditworthiness of individuals from banks and implementation of a banker’s duty of
provide such information to other persons or confidentiality is concerned. These include
entities, particularly potential lenders. There is limited security on customer data; exposure of
some doubt as to which exception is applicable customer data to a greater number of third
(if any) to divulge information about a parties; and the lack of specific law that govern
customer’s affairs: the ‘consent of the internet banking (Nitsure, 2003; Thulani et al.,
customer’, the ‘duty to the public’ or ‘interests 2009; Walsh, 2010; Oladejo & Akanbi, 2012).
of the bank.’ The law does not impose an The burden on banks to maintain
obligation of banks to prohibit the credit confidentiality in respect of their customers’
reference agencies from disclosing information affairs is greater than ever and requires more
obtained from banks to other persons. The law control systems.
does not state clearly the liability of bureaus that
disclose customers’ information to unauthorised
persons. Thus, there is a risk that information
about customers’ credit transactions with banks mutual assistance in fighting transnational crimes. These
include the United Nations Convention against Illicit
can be disclosed to other persons, and the Traffic in Narcotic Drugs and Psychotropic Substances
customers may have no recourse against those 1988, the International Convention for the Suppression of
persons. the Financing of Terrorism 1999, the United Nations
Convention against Transnational Organized Crime 2000,
and the United Nations Convention against Corruption
Under the pretext of providing mutual 2003. These international instruments stipulate that banking
assistance to international agencies responsible confidentiality should not be an obstacle to international co-
for fighting transnational crimes and foreign operation in fighting international crimes.
countries,87 authorities in Tanzania do direct
88
See for instance Article 7 (5) of the United Nations
Convention against Illicit Traffic in Narcotic Drugs and
Psychotropic Substances 1988, and Article 12 (2) of the
86
Section 48 (3) (b) and (c) of the Banking and Financial International Convention for the Suppression of
Institutions Act. the Financing of Terrorism 1999.
87
Tanzania is a party to several international treaties that 89
Most banks in Tanzania use electronic banking systems.
require the signatories to exchange information and provide See Rumanyika (2015).

AJ FM 24(1&2), January – December 2015| 13


Eugene E. Mniwasa

6. Conclusion the concept of a banker’s confidentiality to a


This article has described in brief the banker- customer in Tanzania will be rendered
customer relationship. It has outlined the meaningless.90
duties of a bank and a customer towards each
other, and pointed out that a bank has a duty, Several measures can be adopted to address
among others, not to disclose information the above situation. The law on banker’s duty
about the affairs of its customers. A banker’s of confidentiality to customers in Tanzania
duty of confidentiality is provided for should be reformed. A statutory law should be
statutorily, and has been described by case enacted that will describe what a bank
laws. Several qualifications to the banking confidentiality comprises, and prescribe in
confidentiality principle have been illustrated. detail situations where the confidentiality can
be lawfully lifted. There should be
The article has shown that some laws in harmonisation of the provisions of law on
Tanzania erode the banker’s duty of banking confidentiality. The law should
confidentiality. The application of these laws is prescribe procedures that may be followed
important to prevent banks from for when authorities in Tanzania seek to obtain
commission of crimes or civil wrongs that may information about affairs of bank customers.
affect other persons and the society at large. The law should also stipulate clear guidelines
These laws have deficiencies that need to be and procedures to be applied by banks in
rectified. At times, the procedures for making determining ‘suspicious transactions’ before
disclosure of bank customers’ affairs prescribed submitting reports about those transactions to
by the law are not followed. During certain authorities such as the FIU. Additionally, the
legal proceedings courts have can order banks law needs to prescribe mechanisms for
to release information about customers’ affairs. protecting information of bank customers
The challenge is that information concerning furnished to law enforcement agencies, courts
customers’ transactions may be disclosed to and other entities such as credit reference
unintended persons during proceedings. bureaus and other persons who may have
access to customers’ information in the course
The adherence of the principle of banking of performing their duties to banks.
confidentiality and making disclosures of bank
customers’ affairs require laws to strike a Moreover, whenever the Minister responsible
balance between the need to protect the society for financial matters designates certain
against crimes—such as money laundering, offences as money laundering predicate
terrorism and corruption—and the need to crimes,91 the law should provide for a
protect individual rights those customers. requirement that the list of those crimes be
Striking this balance is not an easy task. While supplied to banks and financial institutions
there are justifiable reasons for making which must notify their customers about the
disclosure of bank customers’ affairs, there are offences promptly. Furthermore, the law
concerns about the pace and direction in should prescribe a requirement that before
which the law on banking confidentiality is entering into a banker-customer relationship, a
moving. It seems that the balance between the bank must provide information about the
preservation of private rights of bank rights and duties of the parties, including the
customers and the disclosure for public interest
has moved too far in the direction of 90
In other jurisdictions some commentators have
disclosure, and this is failing to sufficiently remarked the above situation tantamount to the ‘demise’
protect individual rights of customers. If this of the bank duty of confidentiality to the customer. See,
trend continues, it will lead to a point where for instance, Levi (1991).
91
See Section 3 of the Anti-Money Laundering Act.

14| AJ FM 24(1&2), January - December 2015


The Banking Confidentiality Law in Tanzania: An Appraisal

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