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INTRODUCTION 1-4
1.1 Overview of retail industry
1.2 Introduction to the title
1.3 Introduction to the company
1
1.4 History
1.5 Objectives
1.6 Research methodology
1.7 Limitations
1.8 Chapter scheme
5 5.1 Findings
5.2 Suggestion
5.3 Conclusion
>>Bibliography 28
>>APPENDIX 29-30
-Questionnaire