1. Consider the following flow diagram for processing a customer order gen rAs| geeaecae \ man | Resource A Resource Resouree C 10 min/anit 20mia/unit 15 minfunit @® Bortleneck CAP RUTY RATE (a) What is the fnaximum throughput rat for Product Valentine? 3/hr, ) ) (©) What is the theoretical flow time? So $2042 US mea ) (4) Assume that the operator of machine Chas come up with an in- novation that has reduced processing tithe from(T5 minutes Jo 10 minutes. As a result, the throughput rate will (circle one) ii. decrease - main the same ©)iS NOT bsttleneck (c) Assume that the operator of machine C has come up with an in- novation that has reduced processing time from 15 minutes to 10 minutes. As a result, the flow time will (circle one) ~ i, increase GnoorehenQ crease i. remain the same uA) = Paavput ree capes (0) When the demand rate = capacity rate of the proces sid SARE short run wiTzation ot Honput at) = md fiaged. cop} i, Resource A: ¢— = 0.50 = Bly fi Resonrce BE 87a = 1.00 Resource C: " Blu 2045SAMPLE MIDTERM (Added Questions) thiupet ake Swarr Toop me, Question 1. Additional Questions. (Apur ake} Sma Fw, Med (Ifthe demand rate is 2/hour, whatis the throughput = 9 , What if the demand rate is 4/hour? a Hhaput rale = mAQ Be, Hn $2 Sloe. (ii) If the demand rate = capacity rate and flow time = theoretical flow time, how many units are the in the system on average? ; @ Lasts TE = RT = (Bin YC ASmay= Blea N = EF (iii) Suppose that each throughput Sento of Bosenn the resources can be lease for ¢14/héur) which one would you lease? + Db boptennte — the only wiorthebtle moching + lease * Kd one rtone@®) F New Copnerhy of System is G/ne Bottleneck C 1 oddchrad C6 rale/w 3 B0/nr (iv) If cuistomer out ofS skips the second activity “Wyo oy gt (Machining on B), what is the capacity rate? ed Cotower mi {s Ate [fy > > totem Ue eve / The Ce Il (v) Ifthe first activity now requires both A and ¢ (instead of just'A), what is the bottleneck? ~ und bed (1AE + a6) Sonn \emn ¥ ChotlS=2om: ¥ © Bertlenoek .2. A car repair shop has two hoists where cars can be lifted for repair work. Currently, customers leave the car (after finishing their repairs) at the rate of 4 {A per hor hour. On average 8 cars are waiting to be processed, 0) Ho, do customers wait on average before being processed? ° Some of the customers need routine repairs and other need ma- jor repairs. The repair shop owner feels that he is losing many customers needing routine repair because of the long wait, and therefore dedicates one hoist for routine repair and one for major repairs, A study indicates that the throughput rate for rou repairs Is 3 per hour and throughput rate for major repairs is 1 per hour. On average, 5 people are waiting for routine repairs and 3 on average are waiting for major repairs. How lang daes each type of customer now wait, before being served? (a) 1e8 cas ahs [EeBews J R= 4 cas fae Wace Aen Te Ye = Pua bee Labs iw, Covchne eT cae ans [ES — I—> VineQuestion 2. Additional Questions. (2) Suppose that there is only 1 hoist and customers are served on a first-come-first-served basis. One-quarter of customers want “major” repair which takes 12 minutes on average, and three-quarters of customers want “routine” repair which takes 6 minutes on average. How many customers can the repair shop serve? CAMATY OTL “combo” Baer + 2 maser Unk led? EOI) eZ Gmeyy ‘as¥ 27.45 me Copaedy Cate = se Der hour 8 costomea/heFG 4203, Gracias Restaurant is located in downtown Vancouver. The restaurant a opie has 50 tables at which it can serve customers. The flow unit through Gracias a “party”, which is a group of one or mote people who Joarrive, get seated at a table, eat and depart. On average, a party takes 60 minutes to eat dinner, and then another 20 minutes to eat dessert. (We will use the term “dessert” to refer to any after-dinner item, such as sweets, coffee, other drinks, and so on.) The average party generates contribution margin (revenue minus variable cost) of $80 on dinner, and $20 on . tebe = = Bo enh $20 on dessert, uns tod per the = 62420 ae SBF eth. (a) If all parties have both dinner and dessert, "what is the capacity or rate (parties per hour) of the restaurant? Caprale (oe ee (b) At what rate (dollars per hour) is margin generated by the restas’’ = P2 Me aut if iis operating at capacity? @LOneY ppg (SES povteslne = "3350 YM? Now assume that Gracias has leased spang to open a ‘dessert bar” PET AF next door, and has opened up the wall between the two tallow inside s> access from the restaurant to the dessert bar. The dessert bar has 35 5). lg tables. Now, a party arrives and is seated at a table in Gracias as ot oe: usual. However, when the party has finished eating dinner, the server asks them if they would please move to the dessert bar for dessert. (c) Assuming that all parties eat both dinner and dessert, whet is the capacityrate (parties per hour) of the total system (restaurant and dessert bar)? (a) At what rate (dollars per hour) is margin generated by the system if it § operating at capacity? Desseat Bar 38 tables 2oewa per party cops ele 50 «(An Cote) Gepmtes $3 3lor emrtable ey (Blinc) #lasf= 25 pal Mee BotHenecte ce) Capake © Selo) 3) Bar(golne) = Soro/ae. Cevene mie . 3Question 3, Additional Questions. (i) What is the maximum utilization of the dessert bar? Unliahe = ae selne = $2 20.436 (oS me @) Aer opening the next-door “dessert har’ the owner started attracting parties, who spend 120 minutes to eat dessert. What is the maximum Possible throughput rate dfthe “dessert-only” parties without affecting the “dinner-and-dessert” capacity rate? Libs for dune ~ant~desmet = Slee. os tables deta bur de L Abed 4p accommetale Dnt D cashwee? Ta T = (Ol) CHEW) = 50/3 = 16.4 tebles Bos mony TAbL Can be tafe te Seve. Cronly cusheues? 35-(6,4= 183 Desereny Qe Ty = 12.3 atls/o = 9.2 poctes Ihe. ed (iii) Suppose that the dining room has the capacity of 50 parties/hour. Suppose that the parties arrive at the- following rate: 20/hour between 4PM and SPM, 70/hour between SPM and 7PM and 40/hour between 7PM and 11PM, How does the length of the waiting line change over time? What-is-the average weiting— ( seernroorPX covered my nid tenn 4. Your company has just received an order for a specially designed electric motor. The contract states that if the project is not completed 12 days from now, then beginning on the 13th day, your firm will experience a penalty of $300 per day. The table below shows the activities that need to be completed for this project, along with data on direct costs and precedence relationships. (Crash Time represents the minimum time of each activity if it was completely crashed; the Crash Cost represents the cost of each activity if it is crashed to its minimum.) Activity Normal Normal Crash. Crash Immediate ‘Time (days) Cost (8) Time (days) Cost (8) Predecessors A 4 1000 3 “1300 None B 7 1400 4 2000 None c 5 2000 4 2700 None D 6 1200 5 1400 A E 3 900 2 1100 B F u 2500 6 3730 c G 4 800 3 1450 D,B H 3 300 1 500 FG (a) Draw the network diagram, (b) What completion date do you recommend for the project? (Hint: It will be better to incur the penalty cost, if the cost of reducing the duration of the project is greater than $300.) What is the project cost for that project length?oe nen ane exporen 5. A bank installs an ATM and observes that ufos ‘customers arrive at a rate of 15 per hour and the auivals fol stribution. The ATM has a fixed non-random service time ¢f 3 minute per me) 2 (a) Calculate the average time spent by a customer in this wa (b) What is the percentage of time that the ATM is idle? (c) Over time, the ATM machine becomes slower. If the ATM machine slows down and requires Sipimutes per customer, what happens to the utilizatilion? - Ts (d) When this ATM machine breaks down, the bank resorts to a teller system. The teller takes 1 minute to serve half his customers and 5 minutes for the other half. Who is more idle, the teller or the ATM? Xx (® mid auene = 22h. d PK Gmula: Ig= cp = ADS people wats snoveraye Tee Tq /m ees Ais = 0. 095K = 4. Sma Toc Ty t Ts = (Uma) 4 Gaye ES ma Ww ie: rer l- Rs hs 028 Coed ]@D UE sea teers Tone, Yr = Fee he Slaner thon D.- Cree wii love. Aaa urle vars @) (2 A cathe ANS we Sea York Goods 4 Cima YA SCE me) Qe Dell Copales 62/3=20/nr. hlireten Ar <— ©? Net Chany 5