The
Rental
Economy:
Key Retail
Strategies
ABoar1e115 g ssoulsngThe global online clothing rental mar!
lean into more conscious shopping habits
land embrace the idea of access over
ownership. According to Reuters, the
global clothing rental marke
at a CAGR of 10.76% from 2018
will be worth
S1Bbillion in 2018,
billion by 20
entertainment and automotive industries -
bu
Payin
Zers who want
nds into their
Investment (and without the price point)
These programmes also provide retail
with @ new revenue stream and offer a fr
way to build long-term customer loyalty{As the rental economy grows, traditional
retailers are tying to figure out ways to get
involved with fashion rentals, especially in
the ever-struggling mall brand category.
At the end of 2018, US mall retailer Express
debuted Express Style Trial, where
shoppers can rent three pieces from the
brand for $89.95 a month. Other US
retailers experimenting with rental
subscriptions include Loft's new Infinitely
Loft service, which offers styles in sizes 00
10 26, for a monthly fee of $64.95
arands including Ann Taylor, American
Eagle, New York & Company, Vines and
Rebecca Taylor are working with Castle, 2
turnkey clothing retail service, to rent out
items to expand their customer base and
appeal to price-conscious shopper.
Womenswear brand Bagsh is using rental as
a8 a way of extending consumer trust. Its
store in New York features a closet stocked
with old-season ready-to-wear items that
shoppers can borrow far free, as long a8
it's returned by 2 certain date. “It's based
fon generosity and friendship. says Sarah
Benady, CEO of North America.
Dutch brand Scotch & Sods is also
experimenting with rental. In September
2019 it wll introduce Scateh Select, its
first-ever men's only subscription rental
programme, Customers will pay $99 9
month and can rent up to three items of
apparel for as long as they want. The price
Includes shipping and dry-cleaning costs.
If they choose to buy it, they can. If not,
they can simply return it to Scotch & Soda
and get something else.
Even existing fashion-sharing platforms are
expanding further into rental opportunities.
In April 2019, Rent the Runway announced
that it will begin offering kids clothes. RTW
expansion of the company’s existing
membership model and offers styles from
mini-me luxury brands for ages 3-12.
At the end of 2018, luxury handbag resale
company Rebag launched Rebag Infinity,
where shoppers who buy handbags from
the company can return their item up to six
months later and automatically get a 70%
eredit to buy a new bag, essentially turning
8 purchase into a long-term rentalee
On the 17th May, TRAID collected
62 kg of clothes from HURR
Collective and reduced carbon
emissions (CO2) by 6000 kgs and
99,00 litres of water savings
HURR
°°
With sustainability very much embedded
into the elreular economy itself, i's no
surprise that new rental platforms are
experimenting with eco-friendly initiatives
to double-down on their mission to help
save the planet
Laundry is a key focus for many of these
operators who are looking to reduce water
waste and opt for cleaner, greener dry:
leaning solutions. Washing items properly
and responsibly will also extend the
lifecycle of a garment and cut down on
clothes ending up in landfill
Wardrobe, a new US peer-to-peer digital
rental marketplace, has secured
partnerships with 40 environmentally
friendly dry-cleaners across New York
where users can pick up or drap off their
rented items. The partnership is with the
city’s largest GreenEarth dry-cleaner, which
cleans items using liquefied sand, or
silicone, which is non-hazardous and non.
toxic ta the environment or to people.
Recyclable wardrobe bags are provided to
users picking up items after the item is
rented
UK rental app Hurr has also partnered with
eco-friendly dry-cleaners BLANC, which
offers special rates to renters. The
company's latest partnership with Traid
also helps the planet. Users donate theit
Un-rentable clothes to Trald if they don’t
meet Hurr’s £150 minimum price point and
are put back into circulation,
Fashion rental logistics operator Caastle,
‘owned by fashion retailer Gwynnie Bee,
manages everything from distribution to
the laundering of worn items for third-party
retailers
The company has two warshouses with
cleaning plants in Columbus, Ohio and
Phoenix, and states that it dry-cleans as
little a8 possible and launders nathing, in
order to be as environmentally friend
possible, Instead, Caastle cleans rented
clothes with a specially developed wet
leaning method, using hydrocarbon-based
solutions that sre significantly better for
the environment than perchloroethylene, 3
chloracatbon most commonly in most dryNow partnerships between existing
retailers and rental platforms are emerging
to service consumers in different, often
In October 2018, US online rental site Rent
the Runway installed drop-off boxes for
returns at 15 WeWork locations in six cities
crass America. The aim? To minimize the
well-known pain point of returns, serving
both business and customer.
The drop-off boxes not only make it easier
‘and more convenient for those renting from
Rent the Runway to give their clothes back
fonce done, but the partnership also helps
to save RTR costs that would have
‘otherwise been incurred from using @
‘cartier for return.
In June 2019, RTW extended its partnership
network, installing drop-off boxes at three
Nordstrom Local sites and one Nordstrom
department store, all in the Los Angeles
The Rent the Runway drop-off box fits
inta Nordstrom’ service and convenience
scheme at its Local stores, which don't sell
‘any merchandise but offer customers
services, such a8 alterations and returns
A the drop-off boxes within the thre
Nordstrom Local units, subscribers can
quickly sean and return rented items. The
hope is to draw more foot traffic into the
sites, while improving RTW's service to
existing customers and attracting new
The fourth drop-off paint is within
Nordstram’s department store at The Grove
in LA, where 2 RTW kiosk is located within
the express service ares, typically situated
by the highest-trafficked entrance
In June 2018, London-based luxury retailer
Browns partnered with rental service
Armarium to give its evening wear
collection # new lease of life. For two
weeks, shoppers could browse and rent 2
selection of gowns and dresses offered by
Armarium within Browns’ South Molton
Street store, and hire them for occasions
such as weddings or society events.
By experimenting with the rental model,
Browns was also able to engage 4 younger
audience that would otherwise not be able
to afford to pay for its deslaner pieces
upfront