SAP C_C4C14_1811 Certification Description

The “SAP Certified Application Associate – SAP Service Cloud 1811” C_C4C14_1811
certification exam verifies that the candidate possesses fundamental knowledge and proven skills
in SAP Service Cloud project implementation. This certificate proves that the candidate has the
core understanding required of an application consultant and is able to apply the associated
prerequisite skills practically under the supervision of an expert consultant in a project
environment.
SAP C_C4C14_1811 Notes
To ensure success, SAP recommends combining education courses and hands-on experience to
prepare for your SAP C_C4C14_1811 certification exam as questions will test your ability to apply
the knowledge you have gained in training.
You are not allowed to use any reference materials during the SAP C_C4C14_1811 certification
test (no access to online documentation or to any SAP system).
SAP C_C4C14_1811 Topic Areas
Please see below the list of topics that may be covered within this certification and the courses
that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to
update the exam content (topics, items, weighting) at any time.

User Management8% - 12%

Integration8% - 12%
Implementation Basics< 8%
Registered Products< 8%
Installed Base< 8%
Warranty Management< 8%
Maintenance Plan< 8%
Resource Scheduler< 8%
Contracts & Case Management< 8%
SAP JAM as a Knowledge Base< 8%
Service Levels, Service Categories & Work Distribution< 8%
Email Channels< 8%
Service Business Processes< 8%
Personalization and Extensibility< 8%
Data Migration< 8%
Fine Tuning< 8%
Notification Process< 8%
Reporting< 8%
SAP C_C4C14_1811 General Information
SAP C_C4C14_1811 Exam Preparation
IMPORTANT: All SAP consultant certifications are now available as Cloud Certifications in the
Certification Hub and can be booked with product code CER006. With CER006 – SAP
C_C4C14_1811 Certification in the Cloud, you can take up to six exams attempts of your choice in
one year – from wherever and whenever it suits you! Test dates can be chosen and booked
individually.Those of you who prefer to get certified on-site at an SAP training center instead can
still do so. Official dates for the SAP C_C4C14_1811 certification tests are listed on the right.

Each specific certification comes with its own set of preparation tactics. We define them as "Topic
Areas" and they can be found on each exam description. You can find the number of questions,
the duration of the exam, what areas you will be tested on, and recommended course work and
content you can reference.

SAP C_C4C14_1811 Certification exams might contain unscored items that are being tested for
upcoming releases of the exam. These unscored items are randomly distributed across the SAP
C_C4C14_1811 certification topics and are not counted towards the final score. The total number
of items of an examination as advertised in the Training Shop is never exceeded when unscored
items are used.
SAP C_C4C14_1811 Exam Details:-
Exam Code:- C_C4C14_1811
Exam Name:- SAP Certified Application Associate – SAP Service Cloud 1811
Delivery Methods:- Certification
Level:- Associate
Exam:- 80 questions
Sample Questions:- View more
Cut Score:- 56%
Duration:- 180 mins
Languages:- English
Get more details on SAP C_C4C14_1811 Certification Exam:
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on_SAP_Service_Cloud
Safeguarding the Value of SAP C_C4C14_1811 Certification
SAP Education has worked hard together with the Certification & Enablement Influence Council to
enhance the value of SAP C_C4C14_1811 certification and improve the exams. An increasing
number of customers and partners are now looking towards certification as a reliable benchmark
to safeguard their investments. Unfortunately, the increased demand for certification has brought
with it a growing number of people who to try and attain SAP C_C4C14_1811 certification through
unfair means. This ongoing issue has prompted SAP Education to place a new focus on test
security. Please take a look at our post to understand what you can do to help to protect the
credibility of your SAP C_C4C14_1811 certification status.

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