Doc. No.

:
QUALITY SYSTEM MANUAL Issue No. : 01

COMMUINICATION MATRIX

What When Whom Method Responsibility

Quality Policy Initially and after All employees & Display Top Management
changes Interested Parties

Quality Objectives Initially and after Concerned Employees Prescribed Format Top Management
changes

Quality management Six monthly Concerned Employees Internal Audit & MR

system-Benefits and MRM
improvements

Role, Responsibilities & Joining time and Concerned Employees HR Induction HOD-HR
Authorities during changes

Quality management As & when required Concerned Employees Distribution in Management

system documented Soft/ Hard Representative
information
Implication of non- As & when required Concerned Employees Meetings Concerned
conformances Process Owner

Customer requirements As & when required Concerned Employees Prescribed format HOD-Marketing
including changes

Product Deviation, Rework As & when required Customer e-mail HOD-Marketing

and Repair Status

Outcome of management After every MRM Concerned employees Prescribed format MR

review meetings

Reviewed By Approved by