LETTER OF COMPLAINT

Alabang, Muntinlupa City

Tel: 3531829
Email: jnlmnmrng@gmail.com

March 25, 2020

Ms. Amy B. Cruz

General Manager
JLM Hotel
Lucban, Quezon City

Re: Not satisfied with the quality services

Dear Ms. Cruz,

Greetings!
I am writing this letter to bring your attention that I am not satisfied with your quality of
services provided at JLM Hotel. I am taking about the services I took on March 19, 2020 and
want to let you know that I was very upset with you staff’s performance specifically in front
desk. They used to deal with me quite inefficiently and did not show any interest which they
must show to the regular customers.
I have been a loyal client of your hotel since then but now I am completely disappointed. I
expect quality services from you and request you to address this issue immediately. I expect
full cooperation and look forward to your replies within shortest time.

Respectfully,

Jan Lemonei O. Moring

MS. JAN LEMONEI O. MORING