QUESTIONNAIRE

 This questionnaire was developed as part of a Final Year MBA project.

 This focuses on the practices of HRM and how employees are satisfied with the job.
 The questionnaire helps to determine how Jobs can be better designed, by obtaining
information about how people react to different aspects of jobs.
 Your participation will form a critical part of the research.
 Sharing your knowledge and experience as you answer the questionnaire will be very
valuable to me and as such will be treated with the strictest confidence.
 No reference will be made to any individual and the information which you will be
providing is reported in an aggregated form.

Demographic Profile

1. Gender: Male/Female/Other

2. Age (in years): a) Upto 30  b) 31-40 

c) 41-50  d) 51-60  e) Above 60 

3. Educational background: a) SSLC  b)HSC/Diploma  c) Undergraduate 

d) Postgraduate  e) Doctorate 

4. Marital Status: a) Married  b) Unmarried 

5. Family Size (in numbers):

6. Department: a) IT  b) Non-IT 

7. Designation: a) Software Engineer / Associate  b) Senior Software Engineer / Senior

Associate  c) Assistant Manager  d) Associate Manager  e) Manager 

8. Nature of Employment: a) Regular  b) Contract 

9. Experience (in years): a) < 2  b) 2-5  c) 6-9  d) 10-12  e) >13 

10. Gross Salary (p.a):

11.
Information pertaining Human Resources Management Practices of Unimoni GBS

 On the following pages you will find several different kinds of questions about HRM
practices and job satisfaction.
 There are no "tricky” questions.
 Please think about how far you agree with each of the statements that describes the
practices in your management. Please answer each question as honestly as possible.
Soliciting your co-operation.

Rating scale for the following questions:

Strongly Agree (SA) [5], Agree (A) [4], Neither Agree nor disagree (NA) [3],
Disagree (D) [2], Strongly Disagree (SD) [1]

Sno SA A NA D SD
I Recruitment and Selection
1. The recruitment policy is flexible enough to meet the changing
needs of the organization.
2. The recruitment policy of the management provides employees with
job security and continuous employment.
3. Candidates are given adequate and realistic information about
the management and the job.
II Human Resource Planning
4. The organization assess the Human Resource requirements on
periodical basis.
5. Structures and standardized procedures have been used.
6. Coping the impact of technology on job and requirements for more
human resources.
III Training and Development
7. Formal training is given to promote the new entrants and the
existing employees.
8. Training programs are systematically evaluated and improved
periodically.
9. Employees are sponsored for training programs on the basis of
carefully identified training needs.
IV Performance and Job Evaluation
10. The appraisal system gives each appraisee the complete
information on performance standards and expectations.
11. Performance appraisal system provides feedback to employees
12. Performance appraisal system provides positive superior-
subordinate relations and thereby increases employee’s efficiency.
13. Performance appraisal create competitive spirit and employees
are motivated to improve their performance.
V Promotion and Transfer
 14. Promotion policy of the management provides equal
opportunity for promotion to all categories of jobs in all the
departments based on the individual’s performance.s.
15. Promotion policy of the management encourages healthy
competition among the employees.
16. Transfer of employees is done only on the requirements of the
company.The management offers regular promotion to the
employees.
VI Compensation and Rewards
17. In this organization employee compensation provides employee a
sense of recognition and determines their social status.
18. Management reviews and revises compensation policy and
program periodically in conformity with changing needs.
19. Management designs incentive plans to secure better utilization of
human and material resources of the management
20. The system of rewards in this organization is fair and equitable.
21. Performance, knowledge and experience are recognized and
rewarded.
VII Co-Workers, Superiors & Team Work
22. The employees are fairly treated by the superiors.The organization
maintains harmonious relationships between the management and
employees.
23. Teams are extensively provided with sufficient power and
resources to solve problems.
24. The organization always gets team’s opinion and suggestions before
making any decisions.
25. This organization have a well-established system for the timely and
satisfactory redressal of employee’s grievances.
VIII Employees participation and information sharing
26. Employees are asked by their managers to participate in
decision making.
27. Employees are encouraged to suggest improvements in their job.
28. Employees are encouraged to suggest improvements in their
job.Managers keep open communications with employees.
IX Current Duties and Job Security
29. My current job makes full use of my talents.
30. The employees are provided with opportunities for meaningful
and challenging tasks.
31. I work in a very open and competitive working environment.
32. I was given full information about my job expectations.
33. Work-life balance.
34. This organization has well-crafted and implemented HR
policies and practices.
X Monetary and Non-Monetary Benefits
35. The employees receive reasonable salary.
36. Performance-related pay and fringe benefits are provided to the
employees.
37. Bonus, PF, retirement scheme is reasonable.
XI Co-Workers & Superiors
The employees are fairly treated by the superiors.
The employees are provided with enough support and guidance
from co-workers and superiors.
The employees are provided with opportunities to contribute to
societal development through community services.
X II Welfare & Safety Measures
38. The management maintains a healthy and hygienic working
condition.
 39. The management provides with canteen facility.
40. The management provides with a proper mediclaim and loan
facilities.
41. The communication system within the organization is good.
42. The management has a proper grievance redressal mechanism.

Rank your satisfaction towards the following parameters from (1-7):

Sno Factors Rank

1. Recruitment and Selection
2. Training and Development
3. Performance and Job Evaluation Any suggestions to improve
4. Compensation and RewardsPromotion and Transfer
the HR practices of
5. Promotion and TransferCompensation and Rewards
Organization:
6. Employees participation and information sharing
7. Welfare and Safety MeasuresTeam Work
8. Employees participation and information sharing

Any suggestions to improve the HR practices of Organization:

Thank you for your time and patience! 