LIC Housing Finance Limited (LIC HFL) is one of the largest Housing Finance Mortgage

loan companies in India having its Registered and Corporate office at Mumbai. LIFE
INSURANCE CORPORATION OF INDIA holds founder, promoter & controller status.
LIC HFL is associate/subsidiary company of LIC of India.

LIC HFL Company since 1989. The main objective of the Company is to provide long term
finance to individuals for purchase or construction of house or flat for residential purpose / repair
and renovation of existing flat / houses. The Company also provides finance on existing property
for business / personal needs and also gives loans to professionals for purchase / construction of
Clinics / Nursing Homes / Diagnostic Centers / Office Space and also for purchase of
equipment’s. The Company also provides long term finance to persons engaged in the business
of construction of houses or flats for residential purpose and to be sold by them.
LIC of India also holds promoter and controller status in IDBI Bank Ltd from January 2019. 
AT A GLADE
RICH LEGACY
History

The company was incorporated on June 19, 1989, under the Companies Act, 1956. It is promoted
by Life Insurance Corporation of India and went public in the year 1994. The maiden global
depository receipt (GDR) issue was launched in 2004.[3] The Authorized Capital of the Company
is Rs.1500 Million (Rs.150 Crores) and its paid-up Capital is Rs.1009.9 Million ( Rs.100.99
Crores). The Company is registered with National Housing Bank and listed on the National
Stock Exchange (NSE) & Bombay Stock Exchange Limited (BSE) and its shares are traded only
in Demat format. The GDR's are listed on the Luxembourg Stock Exchange

Operation

In FY-2019, It has 9 regional offices, 23 back-offices and 273 marketing Offices across
India. [2] It also has 2 foreign offices in Kuwait and Dubai to cater to the Non-Resident Indians in
the Persian Gulf countries covering Bahrain, Dubai, Kuwait, Qatar and Saudi Arabia. Its
coverage of more than 450 centres. Company also has more than 12000 marketing intermediaries
or agents to guide through the loan processes. It also has online home loan approvals facility
through its website www.lichousing.com [2][4]

Key Findings

- Detailed information on LIC Housing Finance Limited required for business and competitor
intelligence needs
- A study of the major internal and external factors affecting LIC Housing Finance Limited in the
form of a SWOT analysis
- An in-depth view of the business model of LIC Housing Finance Limited including a
breakdown and examination of key business segments
- Intelligence on LIC Housing Finance Limiteds mergers and acquisitions (MandA), strategic
partnerships and alliances, capital raising, private equity transactions, and financial and legal
advisors
- News about LIC Housing Finance Limited, such as business expansion, restructuring, and
contract wins
- Large number of easy-to-grasp charts and graphs that present important data and key trends
Listings and Shareholding
Listing: The equity shares of LIC HFL are listed on Bombay Stock Exchange and the National
Stock Exchange of India. Its Global depository receipts are listed on the Luxembourg Stock
Exchange.

Shareholding: On 31 March 2016, 40.31% of the equity shares of the company were owned by
LIC. the Foreign Institutional Investors (FII) held approx. 32% of the shares. Around 158,000
individual public shareholders own approx. 9% of its shares. The remaining 18% shares are
owned by others.[5]

Shareholders (as on 31 March Shareholding[5]

2016)

Promoter (LIC) 40.31%

Foreign Institutional Investors 32.45%

(FII)

Mutual Funds 10.12%

Individual shareholders 9.32%

Bodies Corporate 3.47%

Insurance companies 2.08%

GDRs 0.16%

Others 2.09%

ReasonsToBuy

- Gain understanding of LIC Housing Finance Limited and the factors that influence its strategies.
- Track strategic initiatives of the company and latest corporate news and actions.
- Assess LIC Housing Finance Limited as a prospective partner, vendor or supplier.
- Support sales activities by understanding your customers businesses better.
- Stay up to date on LIC Housing Finance Limiteds business structure, strategy and prospects.

Key Highlights

LIC Housing Finance Limited (LICHFL) is a housing finance company. The company provides long
term loans to individuals for construction, repair, purchase and renovation of new and existing flats
and houses. It also provides finance on existing property for business and personal needs; and
loans to professionals for purchase of commercial premises and equipment. LICHFL offers corporate
loans, loan against property, loan against securities, loan under rental securitization and builder
loans. The company sells products through a network of its subsidiaries, branch offices, home loan
agents, direct sales agents (DSAs) and customer relationship associates. It has overseas offices in
Kuwait and Dubai. The company is a part of Life Insurance Corporation of India (LIC), a life
insurance company based in India. LICHFL is headquartered in Mumbai, Maharashtra, India.

Employee
The company had 1345 employees as on 31 March 2013, out of which 444 were women (31%) and
4 were employees with disabilities.
In its Annual report for FY 2012-13, the company reported that Loan assets per employee as at 31
March 2013 were Rs. 53.63 crores and net profit per employee was Rs. 70.51 lakhs.[6] In the same
financial year, it incurred INR 98.15 crores on employee benefit expenses.[6] Now In Financial Year
2019, LIC HFL company has total 2103 employees. & net profit per employee benefit expenses

LIC current scenario

Mortgage lenders have been the toast of local investors for more than four years, given the simplicity
and safety of their business models. Since last September, however, they have virtually been
toasted to a crisp. Even though many of these lenders are trading at multi-year lows, the fault lines in
their financial engineering and opacity of the real estate market have made them rather unattractive
for serious investors.
The housing finance sector growth has slowed down in the last one year due to liquidity crunch.
Housing finance companies (HFC) lowered their disbursements and raised portfolio sale through
securitization for repayment of debt obligations. Banks increased their retail home loan portfolio by
19 per cent while HFCs grew by 9 per cent last financial year, as banks used this opportunity to
expand in the retail

PROFITABILITY SQUEEZE
Change in borrowing profile, repricing of debt, maintaining additional liquidity buffer and slowdown in
growth will impact profitability. Banks moving to external benchmark will put pressure on housing
finance companies.
In the past one year, housing finance companies relied on securitization, redemption of commercial
papers, and borrowing from newer sources to support liquidity. Their share of CP borrowing overall
has fallen to 6 per cent compared to 10 per cent a year ago.
“We are in housing finance industry where fierce competition is there, and we have to remain
competitive,” said Mohanty of LIC Housing Finance. “My rates will be competitive.”

VISION
To be the best Housing Finance Company in the country.
Mission
Provide secured housing finance at affordable cost, maximizing shareholders value with higher
customer sensitivity.

Values
 Fair and Transparent Business Practices
Transformation to a Knowledge Organization.
Higher Autonomy in Operations.
Instilling a sense of Ownership amongst employee

Subsidiary company ….
1. LICHFL Asset Management Company Limited

LICHFL Asset management Company Limited was incorporated on 14th February, 2008. LICHFL
Asset
Management Company Limited acts as an Investment Manager with Competent and Professional
Management team.

At Present, it is acting as the Investment Manager of “LICHFL Urban Development Fund”, a Venture
Capital Fund with focus on mid income housing and Income yielding micro infrastructure assets. The
LICHFL Urban Development Fund is sponsored by LIC Housing Finance Limited and co-sponsored
by LIC of India .

2. LICHFL Financial Services Limited

LICHFL Financial Services Limited was incorporated on 31st October, 2007 for
undertaking non fund based activities like marketing of housing loans, insurance
products, credit card, mutual funds, Pension Schemes etc.
The Company is actively providing multiple financial solutions for every customer
segment through its territory offices spread across the Country.

3. LICHFL Trustee Company Private Limited

LICHFL Trustee Company Private Limited was incorporated on 5th March, 2008 for
undertaking the business of trustees of venture capital trusts and funds.
The Company is currently providing Trusteeship services to the Venture Capital
Fund namely “LICHFL Urban Development Fund” managed by LICHFL Asset
Management Company Limited.

4. LICHFL Care Homes Limited

LICHFL Care Homes Limited was incorporated on 11th September, 2001 to

establish and operate assisted community living centers for Senior Citizens.
It has established Care Homes under two Projects in Bengaluru and another one
in Bhubaneswar is nearing Completion. LICHFL Care Homes Limited is also
developing a Senior Living project at Viand in collaboration with TATA value
Homes Limited

FINANCIAL HIGHLIGHT
Financial Institutions Analysis

Asset Level: LICHSGFIN's level of assets compared to its equity is moderate.

Allowance for Bad Loans: Insufficient data to determine if LICHSGFIN has a sufficient allowance
for bad loans.

Low Risk Liabilities: LICHSGFIN reports no customer deposits, loans are made up entirely of externally
borrowed funds.

Loan Level: Insufficient data to determine if LICHSGFIN has an acceptable proportion of non-loan

assets held.

Low Risk Deposits: LICHSGFIN has advanced significantly more loans than the customer deposits it
holds.

Level of Bad Loans: Insufficient data to determine if LICHSGFIN has an appropriate level of bad loans.

Case study
LIC Housing Finance refers 14 stuck projects for last-mile funding through AIF
In November last year, the Cabinet approved the creation of a 'special window' fund to
provide priority debt financing for the completion of stalled housing projects

 Commercial real estate exposure of banks is typically considered riskier than other loans

Topics

LIC Housing Finance

MUMBAI : LIC Housing Finance Ltd. has referred 14 real estate projects for last-mile funding through
the alternative investment fund (AIF) created to revive stalled housing projects, said chief executive
Siddhartha Mohanty on Friday.

Mohanty told reporters that LIC Housing Finance’s exposure to these projects is about ₹1,100 crore
and it is the sole financier in all its real estate projects.

“We are very much in control (of our builder portfolio). We do not have any joint lending or any
consortium lending," he said, adding that LIC HFL has advised those developers to be in touch with
SBICAP Ventures, the investment manager.

Mohantay had told analysts on 31 January that there are 260 accounts in the developer loan portfolio
and the housing finance company has identified non-performing assets (NPAs). It has also referred
five such cases to the National Company Law Tribunal (NCLT). The top 10 developer loans account for
roughly 15% of the developer loan book as of the December quarter of FY20. Moreover, of the total
bad loans of ₹5,686 crore, slightly more than ₹2,000 crore is from project loans and the rest is from
the retail segment.

In November last year, the Cabinet approved the creation of a 'special window' fund to provide
priority debt financing for the completion of stalled housing projects that are in the affordable and
mid-income housing sector.

According a market study by SBICAP Ventures, there are about 4.58 lakh stalled housing units and the
aggregate funding required to complete the stalled projects is ₹55,000 crore.

Last week, the Reserve Bank of India allowed banks to extend the date of commencement of
commercial operations (DCCO) of project loans for commercial real estate, delayed for reasons
beyond promoters’ control, by another year. This extension, the RBI said, will not lead to
downgrading of the asset classification. Through this, the RBI has allowed banks the leeway to not
classify such loans as non-performing and save on provisions.

Commercial real estate exposure of banks is typically considered riskier than other loans. Hence,
banks need to set aside more money as standard asset provisions between 0.75-1% for these loans.
Typically, banks have to set aside 0.4% of a loan as provisions for most other loans.

However, this relaxation on DCCO is not applicable to non-bank lenders, the central bank clarified on
12 February.

Total commercial real estate loans by banks stood at ₹2.19 trillion as on 20 December, 15.6% higher
than a year ago. India’s largest lender State Bank of India (SBI) has an exposure of ₹32,444 crore to
commercial real estate, 1.64% of its total loan book of ₹19.78 trillion as on 31 December.

Profile & Progress

Provides loans for homes, construction activities, and corporate housing schemes.

Around 91% of the loan portfolio derived from the retail segment and the rest from large corporate
clients  Formed three new wholly owned subsidiaries in 2007-08 to promote marketing of 

financial products and venture capital fund.  Rated ‗AAA‘ by CRISIL for the 8th consecutive time in
2008-09; maiden Fixed Deposit  program received an FAAA/stable rating by CRISIL.  An offshoot of Life
Insurance Corporation of India (LIC), incorporate in 1989. 

Registered & Corporate Office at Mumbai with 6 regional offices, 13 Back Offices  and 130 marketing
units across the country .

1352 Direct Sales Agents (DSAs), 7085 Home Loan Agents (HLAs) and 777
Bajaj Finserv Limited, a part of Bajaj Holdings & Investments Limited, is an Indian financial
services company[3][4] focused on lending, asset management, wealth
management and insurance.[5][6][7]
The company employs over 20154 employees at 1409 locations, and is engaged in consumer
finance businesses, life insurance, and general insurance. [8] Apart from financial services, Bajaj
Finserv is also active in wind–energy generation with an installed capacity of 65.2 MW. [9][10][11]
Bajaj Finserv was ranked among The Economic Times 500 as #119 in 2014.[12]

Background[edit]
The financial services and wind energy businesses were transferred to Bajaj Finserv Limited (BFS)
as part of the recently concluded demerger from Bajaj Auto Limited, approved by the High Court of
Judicature at Bombay by its order dated 18 December 2007. The demerger was effective on 31
March 2007.[13]
Bajaj Holdings has been registered as a Non–Banking Financial Company (NBFC) under the
Registration No. N–13.01952 dated 29 October 2009 with Reserve Bank of India (RBI).[14] The
company is classified as a Systemically Important Non–deposit taking NBFC as per RBI
Regulations.
Micro economic overview
Financial year 2018-19 (FY2019) began with an expectation of higher growth
as the economy seemed to have overcome the teething troubles of the
nation-wide roll out of the Goods and Service Tax (GST). However, a rise in
the current account deficit (CAD), concerns relating to rising non-performing
assets (NPAs) and decline in liquidity coupled with hardening interest rates
contributed to uncertainties around a higher GDP growth rate.

The second advance estimates of national income for FY2019 released by

the Central Statistics Office (CSO) on 28 February 2019 showed that the
economy could not continue the expected growth momentum. GDP growth in
the third quarter of FY2019 reduced to 6.6% after clocking 8.0% and 7.0%
growth in the first and second quarter of FY2019 respectively. The CSO
estimates GDP growth in FY2019 at 7.0% compared to 7.2% in FY2018.

Gross fixed capital formation (GFCF) provided a pleasant surprise, with the
share of GFCF to GDP growing to 32.3% in FY2019 (second advance
estimates) versus 31.4% in FY2018 (first revised estimates). However, it is
perhaps too early to expect this recent uptick in the share

Industry overview

NBFCs continued to grow their share in the financial services industry. Data
published by the RBI in its Financial Stability Report dated 31 December
2018 show that NBFCs have outperformed scheduled commercial banks
(SCBs) on growth in advances, asset quality and profitability. This growth
momentum of NBFCs should result in their share in financial services sector
increasing in the near future. Table 2 gives the data

NBFCs continued to grow their share in the financial services industry. Data
published by the RBI in its Financial Stability Report dated 31 December
2018 show that NBFCs have outperformed scheduled commercial banks
(SCBs) on growth in advances, asset quality and profitability. This growth
momentum of NBFCs should result in their share in financial services sector
increasing in the near future. Table 2 gives the data.

STRUCTURE
Vision of bajaj finance

1 To attain world class Excellency by demonstrating value added products

to customers.

2 to attain brand value by learning, innovation, perfection and transparency.

3 To ensure proactivity, to create the future through innovation.

4 To set new standards and reach near to perfection.

3.32 MISSION

1.Focus on value based lending.

2. Fostering team work and enhancing the capability of team.

3. Continual Improvement.

4. Total elimination of fraud practices.

5. Ensuring easy and quick accessibility to customers.

3.33 OBJECTIVE

1. Bajaj Finserv Lending is one of the most diversified NBFCs in the market
catering to more than 5 million customers across the country . Apart from
being well-recognized organization; they pride ourselves for holding the
highest credit rating of FAAA/Stable for any NBFC in the country today to
cater products.

2. To the customers changing financial requirements based on customer

feedback and improvising the existing products.

3.34 GOALS

O To catapult Bajaj Finserv as the country’s largest financial lending firm.

3.35 VALUES o catapult Bajaj Finserv as the country’s largest financial

lendingfirm.

3.35 VALUES
I. Empowerment

O We respect the opinions and decisions of others.

O We encourage and back people to do their best.

II .Flexibility

 We are ever willing to learn and adapt to the environment, our

partners and customers evolving needs.

III. Entrepreneurship

1. We always strive to change the status quo.

2. We innovate with new ideas and energies with a strong passion and
entrepreneurial skills.

IV. Transparency

1.We belive we must work with honesty, trust and the inmate desire to do
well

2.We are driven by the desire to create a meaningful difference in society

PRODUCT PROTFOLIO SUMMARY

Bajaj Finserv Limited is the most diversified non-bank in the country, the
largest financier of consumer durables in India and one of the most profitable
firms in the category .

Hereunder are summary details of our portfolio of businesses, with a brief

description on each:-
4.2 CONSUMER FINANCE

4.21 CONSUMER DURABLE FINANCING 

Present in the top 79 cities of the country, we are now the largest Consumer
Durables Financier in India. We financed over 10% of all consumer
electronics sold in thecountry in the last year. We finance one out of every
four LCD and Plasma televisions soldin the country. Last year, we acquired
more than 1.45 million new customers, through our over 2,500 points of sale
across the country.

 PRODUCTS COVERED
 0% interest Consumer Durables Finance is available on a wide range of
productsand in over 80 cities across India. Hereunder is an indicative list of
products covered:-

• LED/LCD/CTV

• Washing Machines

• Microwave Ovens

4.22 LIFESTYLE FINANCE 

0% interest Lifestyle Finance is available on a wide range of lifestyle

products.Hereunder is an indicative list:

• Home improvements and furniture

• Modular kitchens

3 EMI CARDS 

EMI card for durable and lifestyle purchases, Hereunder is an indicative list:

FEATURES AND BENEFITS 

Hereunder are a host of unique features and benefits that you enjoy with EMI
Cardsfrom Bajaj Finserv Lending. Read on to know more:

PRE-APPROVED ELIGIBILITY The EMI card carries a pre-approved loan in your

wallet. You can avail of your loan facility to purchase any consumer durable
& lifestyle product of your choice.


 INSTANT APPROVAL Swipe, Sign and Buy with your EMI card. The
moment you swipe your card,you get instant approval, subject to the amount
pre-approved for you.

 MINIMUM DOCUMENTATION

FOR using your EMI card, you don't need to give any documents. Your EMI
card carries all the neSessary information required. 

PRE APPROVED OFFERS As an existing customer, you get exclusive

preapproved offers from time to time across a host of our partner retailers
and manufacturers.

ONLINE ACCOUNT ACCESS Get all information about your loan like
repayment track, interest certificate, payment schedule etc. through our
digital customer portal. Just log in with your loan account number and access
whatever information you want about your loan.

SALARIED PERSONAL LOANS

To diversify our offerings in the Consumer Finance business, the company

launched Salaried Personal Loans business. This business focuses on the
financial needs of salaried employees. The business targets affluent salaried
employees above a threshold salary rangeemployed with leading companies.

 SME FINANCE
MORTGAGE 

Under this business, we focus on financial needs of affluent and high net
worth small business and self-employed customers, offering loans against
the mortgage of retail, residential and commercial premises. We were the
first financial services company in the country to introduce the policy of NIL
foreclosure charges and Prompt Prepayment Benefit program .Recently, the
company introduced another industry first - flexi saver. This product offers
customers the flexibility to ‘draw when they want’ and ‘pay when they want’
with out any extra charges - the first of its kind in this space.

4.32 BUSINESS LOAN 

Through this business, we offer our affluent SME customers unsecured loans
for their varied business needs. We are the only financial services provider to
offer up to Rs. 50lacs unsecured loan for SMEs. This business is present in
the top 31 cities across India.Recently we introduced a special lending
program for Doctors.
Personal Loan Eligibility Criteria

You can apply for a personal loan easily by fulfilling eligibility criteria and
avail up to Rs. 25 lakh to fulfil a range of financial commitments. Since these
loans are collateral-free, they need minimum eligibility criteria. You can also
get the loan disbursal with 24 hours of approval.

When you apply for a Bajaj Finserv Personal Loan, you need to meet basic
eligibility criteria like:

1. You must be between 23 and 55 years of age.

2.You must be a salaried individual employed with an MNC, public or private

company.

3.You must be a residing citizen of India.

 
You can avail a loan at attractive personal loan interest rates. The minimum
salary required for personal loan is based on your city of residence. Hence,
your minimum net salary per month should be as follows:

Rs. 35,000/Month

Bangalore, Delhi, Pune, Mumbai, Hyderabad, Chennai, Coimbatore, Ghaziaba
d, Noida, Thane

Rs. 30,000/Month

Ahmedabad, Kolkata

Rs. 28,000/Month

Jaipur, Chandigarh, Nagpur, Surat, Cochin

Rs. 25,000/Month

Goa, Lucknow, Baroda, Indore, Bhubaneswar, Vizag, Nasik, Aurangabad, Mad
urai, Mysore, Bhopal, Jamnagar, Kolhapur, Raipur, Trichy, Trivandrum, Vapi, V
ijayawada, Jodhpur, Calicut, Rajkot

 It is essential to study the personal loan eligibility criteria and terms &
conditions properly to avoid any reason for rejection that could also
adversely affect your CIBIL score. Avoid any errors by making use of
the Personal Loan Eligibility Calculator to find out if you qualify for a loan.
 Additionally, if you need to toggle the loan amount and tenor to find out the
monthly EMI amount that you can afford, use the convenient Personal Loan
EMI Calculator.

You can also opt for a Flexi Personal Loan that allows you to borrow when
you need from a sanctioned loan amount and prepay whenever you can. This
helps you pay up to 45% lower EMI.

Table 1: Growth in real GDP and GVA, India

XReal GDP fy201 2017 2018 2019

growth 6

8.20% 8.2 7.1 7.2 7

real GV 8.1 7.1 6.9 6.8

Agrowth

Despite such excellent outcomes, we at BFL believe that FY2020 may be a

challenging year. Our views are based on four factors:

 (a) Recent increases in international crude prices;

 (b) Some high frequency indicators — such as growth in manufacturing
and capital goods, the Index of Industrial Production, auto sales — suggest a
significant moderation in activity, amid a slowing global economy;
 (c) The possibility of El Niño and its risk to food prices; and
 (d) Budgetary and political announcements such as basic minimum
income support for the poor, if implemented across-the-board, could result in
higher fiscal deficit and inflation.
Having stated our concerns, it should also be stated that, with a large
customer franchise, strong liquidity position, diversified portfolio mix,
granular geographical distribution and robust risk metrics, we at BFL are
confident of successfully dealing with these challenges in FY2020.

FINANCIAL SPANSHOT
SGARE HOILDING PARTNER

promotor - - - -
Foreign 0.00% 0.00% 0.00% 0.00%
Indian 56.15% 56.15% 58.26% 58.26%
Total Promoter 56.15% 56.15% 58.26% 58.26%
Non-Promoter - - - -
Institutions 32.68% 32.48% 29.23% 29.54%
Non-Institutions 10.87% 11.02% 12.14% 11.78%
Total Non-Promoter 43.55% 43.49% 41.37% 41.32%
Custodian 0.30% 0.36% 0.37% 0.42%
Total 100.00% 100.00% 100.00% 100.00%
Click here for Shareholding belonging to the category "Public" and holding more than 1% of the Total No. of S
QuickLinks for Bajaj Finance
Ltd.

Financial performance

Standalone Financials (₹ In crore)

 BFL’s standalone profit after tax(₹ In Crore)

Table 2: Comparison of growth in advances, asset quality and

profitability of NBFCs and SCBs

  
31 March 2018
30 September 2018
 Particulars
NBFCs
SCBs
NBFCs
 SCBs
 Growth in Advances
19.2%
10.4%
16.3%
13.1%
 Gross Non-Performing Assets
5.8%
11.6%
6.1%
10.8%
 Net Non-Performing Assets
3.8%
6.1%
3.1%
5.3%
 Return on Assets (ROA)
1.7%
(0.2%)
1.8%
0.0%
 Return on Equity (ROE)
7.5%
(1.9%)
4.4%
(0.04%)
Source:Financial Stability Report of RBI dated 26 June 2018 and 31
December 2018.
 About Reliance Capital Ltd.

Reliance Capital Limited is a non-banking financial services company. The Company has
interests in asset management and mutual funds, pension funds, life and general insurance,
commercial finance, home finance, stock broking services, wealth management services, financial
products distribution, asset reconstruction and other activities in the financial services sector. The
Company's segments include Finance & Investments, which includes the corporate lending and
investment activities; Asset Management, which includes asset management activities, including
mutual fund and portfolio management services; General Insurance, which includes the general
insurance business; Life Insurance, which includes the life insurance business; Commercial Finance,
which includes the consumer finance and home finance businesses, and Others, which includes other
financial and allied services. It also offers mortgages, small and medium enterprises (SME) loans,
vehicle loans and infrastructure loans.

Reliance Capital Ltd., incorporated in the year 1986, is a Small Cap company (having a market
cap of Rs 178.41 Crore) operating in NBFC sector.

Reliance Capital Ltd. key Products/Revenue Segments include Interest which contributed Rs
2198.00 Crore to Sales Value (67.11 % of Total Sales), Income From Sale Of Share & Securities which
contributed Rs 774.00 Crore to Sales Value (23.63 % of Total Sales), Dividend which contributed Rs
282.00 Crore to Sales Value (8.61 % of Total Sales), Bad Debts Recovery which contributed Rs 11.00
Crore to Sales Value (0.33 % of Total Sales) and Lease Rentals which contributed Rs 10.00 Crore to Sales
Value (0.30 % of Total Sales)for the year ending 31-Mar-2018.

For the quarter ended 31-12-2019, the company has reported a Consolidated sales of Rs
4591.00 Crore, down -9.41 % from last quarter Sales of Rs 5068.00 Crore and down -8.22 % from last
year same quarter Sales of Rs 5002.00 Crore Company has reported net profit after tax of Rs -140.00
Crore in latest quarter.

The company’s top management includes Dr.Bidhubhusan Samal, Mr.Amitabh Jhunjhunwala,

Mr.Anil Dhirubhai Ambani, Mr.Jai Anmol Ambani, Mr.Rajendra P Chitale, Mr.V N Kaul, Mrs.Chhaya
Virani. Company has Pathak H D & Associates as its auditors As on 31-12-2019, the company has a total
of 252,708,902 shares outstanding.

Business mix of Reliance Capitas

Insurance Life Insurance, General Insurance, Health Insurance

 Commercial & Affordable Housing, Mortgages, Loans against Property,
Home Finance SME Loans, Loans for Vehicles, Loans for Construction
Equipment, Business Loans, Infrastructure financing,
Retail Finance
Broking and Equities, Commodities and Derivatives, Wealth
Distribution Management Services, Portfolio Management Services,
Other Businesses Financial Products
Other Businesses Asset Reconstruction

Synopsis

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key facts, major products and services, SWOT analysis, business description, company history, financial
analysis, mergers & acquisitions, recent developments, key employees, company locations and
subsidiaries, employee biographies as well as competitive benchmarking data.

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Examines and identifies key information and issues about "Reliance Capital Ltd" for business intelligence
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Studies and presents the companys strengths, weaknesses, opportunities (growth potential) and threats
(competition). Strategic and operational business information is objectively reported.

Provides data on company financial performance and competitive benchmarking.

The profile also contains information on business operations, company history, major products and
services, key employees, and locations and subsidiaries.
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Key Highlights

Reliance Capital Limited (RCL), a subsidiary of Reliance Group, is a financial services company. The
company provides an array of products and services in the areas of asset management, life and general
insurance, private equity and investments, stock broking, and depository services. It also provides
commercial finance and home finance, including mortgages, business loans, loans against property,
loans for commercial vehicles and construction equipment, auto loans, loans against shares, business
loans, and industrial finance. In addition, the company provides broking and distribution services in the
fields of stocks commodities and derivatives, investment banking, portfolio management services, and
wealth management services. Further, it offers asset reconstruction services. Its operations are spanned
across India, Singapore, Malaysia, the UK, and the UAE. RCL is headquartered in Mumbai, Maharashtra,
India.

Reliance Capital
Challenges
A well known brand Reliance Capital earlier had the old look and feel of the website and due to
this, the brand was not able to gather its presence in the internet world.
From here emerges the first challenge of developing a user friendly website wit the latest trend.
Another challenge on the line was of rankings and lead generation due to the old design. The
target audience was limited and the design of the website did not appeal to the traffic. Although
the organisation had ideas for website and marketing, but did not had the time and right source to
achieve them.

Strategy

Provide precise content with relevant brand keywords and SEO strategies to ensure relevant
search ads.
Tackle with the UX/UI problem. Designing and developing a user friendly interface which will
further help to increase and enhance the user experience that will generate the traffic and leads
afterwards.
Working on several optimization techniques to hande the load of data generation. Testing the
usability and accessibility of the product and service.

Solution

Firstly the site had to be changed completely to attract the target audience. To do that we had a
brain storming discussion with the clients to know about their needs and wants.
After concluding on the discussion and getting a brief idea about the site, we started to design
and develop a website which would reveal the brand’s emotions and convey message to the users
regarding the company’s values and morals.
After completing the first task now the focus was diverted to identify the targeted audience, then
start SEO optimization. This was done by a keyword research followed by identification of the
content requirements to bolster the website. The idea was to deliver results across the search
landscape.
In this result-oriented market, we have achived great results for our clients and our team as well.

 Read more at:

Available Software

 Community Edition

 Source Packages

 Download Patches

 Documentation

 Scalix Appliance

Case Study: How the Reliance Group to Migrated from Lotus to Scalix
Linux-based Scalix solution cut messaging costs for India’s largest communications company by up to 90
percent

About the Reliance Group

The Reliance Group is among India’s top three private sector business houses, with assets of over €22
billion and an €11 billion net worth. The Group’s flagship company, Reliance Communications, is India's
largest private sector information and communications company, with over 150 million subscribers. It
has established a pan-India, high-capacity, integrated (wireless and wireline), convergent (voice, data
and video) digital network, to offer services spanning the entire infocomm value chain.

Other major group companies — Reliance Capital and Reliance Infrastructure — are the market leaders
in their respective areas of operation. Through its products and services, the Reliance Group touches the
life of 1 in 10 Indians every single day. It has a business presence in over 20,000 Indian towns and
450,000 villages, and in five continents across the globe.

The challenge of managing messaging costs

With more than 250 companies and a user base of more than 120,000, the Reliance Group faced several
major concerns:

 The high per user cost of their existing IBM Lotus Domino messaging platform.

 Heavy resource requirements for the vast deployment of Lotus servers.

 The premium power user licensing fee they had to pay for all their users, even though 60
percent of users only needed email with occasional access to webmail.

 As a cost saving initiative, they wanted to migrate the thousands of email-only users from MS
Office to OpenOffice and the Thunderbird email client. However, limited Lotus integration with
Thunderbird proved to be a roadblock.

 The Reliance Group’s SME and corporate clients for on-premises and hosted email were also
looking for a feature-rich, cost effective alternative to MS Exchange and Lotus Notes.

Solution Requirements

The Reliance Mail and Messaging Team came up with key criteria for a feature rich, cost effective email
and collaboration alternative:

 Email, calendaring and other features on a par with Exchange and Lotus.

 Clear licensing differentiation between power users and email-only users.

 Equal or lesser resource requirements.

 Minimal infrastructure costs for servers and third party solutions (Linux was the preferred
platform.)

 Feature rich, easy to use webmail.

 Compatible with multiple email clients, including Thunderbird and Outlook.

 Integration with existing third party applications in the ecosystem.

 Customization and re-branding for offerings to outside clients.

  Work with Active Directory setup and single sign-on.

 Work seamlessly on thinner bandwidth such as the data cards used by many Reliance Capital
field employees.

 Co-existence with the legacy Lotus Notes solution, including the syncing of address books.

 calable with high availability.

 Support for SAN/NAS storage.

 Virtualisation support.

The Scalix Solution

Using the determined criteria, the Reliance Mail and Messaging Team started evaluating several
available options in market. Including Zimbra, NetCore, Atmail, Mithi, and Google, as well as Scalix.

Proof of Concept comparison tests gave the advantage to Scalix due to its offerings, flexibility open
platform support, and speed of webmail on data cards from various locations.

Following the key feature tests, the Reliance and Scalix technical teams performed exhaustive Lotus-to-
Scalix co-existence and migration tests.

The Results

Reliance and Scalix agreed to migrate 90,000 of their users from Lotus to Scalix over a 5-year period
from 2010 to 2015. Reliance also started offering Scalix as a lower-cost hosted email solution to their
SME and corporate clients.

The results of the migration from Lotus to Scalix are proving remarkable:

 A 90 percent reduction in licensing fees for both premium and standard email users.

 Thunderbird connectivity saved local email client costs.

 Blackberry connectivity saved the additional cost of migrating the Blackberry environment.

 Deployment with the Red Hat Cluster Suite along with a virtualized environment helped

 educe server hardware requirements.

 Linux servers brought down server OS and user license costs.

  Scalix helped assure continuous operations with full 24 x 7 support for both Reliance and their
clients.

According to Mr. Rohit Dighe, head of the Reliance Mail and Messaging Team, “The deployment of Scalix
in our production environment, as well as the migration of mailboxes from our existing solution to
Scalix, happened as planned and seamlessly. Scalix has worked very well, and has more than satisfied
our expectations. In fact, we have plans to implement more licenses from Scalix in the future.”

Mr. Dighe continued, “Scalix not only provides a specific niche within the messaging and collaboration
industry, it also helps us to solve problems that others could not. They have a very impressive track
record in the open source email market.”

About Scalix

Scalix is the most field-proven Linux-based email, calendaring and messaging software that significantly
expands the proven and successful HP OpenMail product on which it is based. Scalix delivers premier
enterprise collaboration for standalone and hosting environments, reducing the cost and complexity of
messaging and fostering freedom of choice with products based on open standards and open source.
Scalix, Inc. is headquartered in New York, with international offices in London, Frankfurt, Mumbai, and
Tokyo. For more information, please visit www.scalix.com.

PWC's observations baseless, unjustified:

Reliance Capital
2 min read . Updated: 13 Jun 2019, 11:57 AM ISTPTI
 PWC resigned as auditor of Reliance Capital and Reliance Home Finance citing
unsatisfactory response to 'certain observations' made by it as a part of the ongoing audit for
2018-19
 Pathak H.D. & Associates will submit its report on PwC's observations within 15 days,
according to Reliance Capital
Topics
Reliance CapitalPwCAnil Ambani
New Delhi: Anil Ambani-led Reliance Capital on Thursday said its erstwhile
statutory auditor Price Waterhouse & Co Chartered Accountants' observations about
its accounts were "completely baseless and unjustified".
On Wednesday, Reliance Capital and Reliance Home Finance said that Price
Waterhouse & Co Chartered Accountants (PWC) had resigned as auditor of both
companies citing unsatisfactory response to "certain observations" made by it as a part
of the ongoing audit for 2018-19.
"PWC's observations are completely baseless and unjustified. PWC has acted
prematurely without even statutory discussions with the audit committee," Reliance
Capital said in a regulatory filing.
Reliance Capital said its continuing auditor Pathak H.D. & Associates has been
mandated by the audit committee to submit its independent report on PWC's
observations within 15 days. "There is no question of 'diversion'; zero loans and/or
liquidity have been provided by any lender in the PWC audit period. Reliance Capital
is confident the independent report of the continuing auditor will establish that there
are no irregularities," the company added.
Reliance Capital said it was by law required to fund only group entities, being a core
investment company (CIC). All resources had been utilised purely to support group
debt servicing of ₹35,000 crore in the past 14 months.
Both Reliance Capital and Reliance Home Finance on Wednesday said they did "not
agree with the reasons given by PWC" for its resignation.
PWC cited the companies' failure to convene audit committee meetings within the
expected time, despite multiple letters of intent sent to them, as one of the reasons for
the resignation, the firms had informed stock exchanges.
PWC also stated that the companies said they might initiate appropriate legal
proceedings against the firm, according to the filings.
According to PWC, these actions by the companies prevented it from performing its
duties as statutory auditors and exercising independent judgment in making a report to
the members of the company, both companies said, elaborating on the reasons behind
the resignation.
The companies, however, stated they duly responded to various queries and letters of
PWC and convened meetings of their audit committees on June 12, 2019, to further
respond to letters from PwC.
Both companies said they expected PWC to participate in the meetings of the audit
committees and not resign on the eve thereof.
The companies said they also furnished all requisite and satisfactory details as
required by PWC, especially those including certification and confirmations of the
transactions in question on multiple occasions by PWC itself.
With regard to legal proceedings, the firms had clearly stated that the same would be
initiated "only if so legally advised, that too if required to protect the interests of all
stakeholders, and it was hard to see how PWC took exception to the approach," the
two companies added.
Shares of Reliance Capital were trading 4.06% on the BSE.
Reliance Group Chairman Anil Ambani on Tuesday said his group was committed to
meet all payment obligations in a timely manner and had already serviced debt
worth ₹35,000 crore in the last 14 months.
The ₹35,000 crore worth of payments made relates to the debt of Reliance Capital,
Reliance Power and Reliance Infra, and their respective affiliates.
Reliance Group companies have sued HT Media Ltd, Mint’s publisher, and nine
others in the Bombay high court over a 2 October 2014 front-page story that they
have disputed. HT Media is contesting the case.
This story has been published from a wire agency feed without modifications to the
text. Only the headline has been changed
Topics
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