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This paper makes up two major parts; the initial part intends to analyze all the main
stakeholders for Tesco while pointing out the main three most relevant entities, later we will
examine how the Environmental and Social Assessment and the Corporate Governance Report
might influence how Tesco shows its action in terms of its corporate and social responsibilities
to two of the three primary stakeholders identified, this is through a complex dip into the
company’s 2016 financial report.
The later part will be to Determine and evaluate the fiscal stand of Benedict Co. using a variety
of financial ratios, to learn if the company can reach the company’s potential customers,
investors, lenders, and suppliers. Detailing the reason behind the preferred ratios while
emphasizing the prospects of the company’s performance. Finally, we will be critically assessing
the function of financial ratios in understanding and testing the company’s performance.
1- Introduction
Each company owns series of varied stakeholders that range from internal to external, these
stakeholders are described as individuals or organizations that are directly or indirectly
impacted or influenced by the company’s results. All of those need to be managed in a manner
that brings to an outstanding and profitable business. One approach to consider stakeholders is
by their power and interest. High power, high-interest stakeholders are key players, while low
power and low-interest stakeholders are least significant. Stakeholder analysis is an efficient
approach of identifying all stakeholders to prioritize, maintain and engage with them
productively and in an outstanding manner. Stakeholder identification and evaluation is the
initial step in the lengthy process of dealing with those stakeholders, engaging with them and
keeping a healthy and effective exchange with them.
I direct the later part of this paper on investigating and assessing the fiscal stand of Benedict Co.
We will use financial ratios;Such ratios serve as an economic overview for the company. The
primary categories of accounting ratios utilized in the analysis are:
Profitability ratios: employed to resolve the profitability and the company’s ability to
develop earnings relative to its revenue, working costs, and separate balance sheet
assets, still reviewing shareholders’ equity.
The productivity of functional capital ratios: applied to measure how effectively the
company uses its short-term assets and liabilities. It can likewise determine the turnover
of receivables, the repayment of liabilities, the volume and management of equity, and
the general purpose of stockpile and equipment.
Liquidity ratios: it is an essential class of financial metrics applied to figure out a
borrower’s capacity to meet off current debt obligations without causing foreign
investment.
Gearing ratios (leverage): explains the scale to which the company’s enterprises are
financed by shareholders’ funds versus creditor’s finances.
Investor ratios: measure the relationships between revenues, dividend, and share price.
Using these ratios, we will have a further view of the company’s conduct, financial status, and
cash flow.
2- Tesco
Tesco [Tesco PLC] is a British multinational grocery and other merchandise retailer having its
headquarters in Welwyn Garden City, Hertfordshire, England. By gross revenues, Tesco is the
third-largest retailer in the world and the ninth-largest retailer in the world measured by
revenues. It operates in seven countries across Asia and Europe, and its considered the market
leader of groceries in the UK.
Tesco was founded in 1919 by Jack Cohen, the business expanded rapidly, and by 1939 the
company had over 100 Tesco shops across the country. Tesco has expanded globally since the
early 1990s, with operations in 11 other countries in the world. Mid last century, Tesco has
diversified into other retailing avenues such as books, clothing, toys, furniture and electronics,
also petrol/gas, software, and financial services in some countries also into internet and
telecommunication services.
2.1 Stakeholder Analysis
Clarke and Clegg (1998) have classified stakeholders into four categories; Primary Social
Stakeholders, Secondary Social Stakeholders, Primary Non-Social Stakeholders, and Secondary
Non-Social Stakeholders. Another simpler classification will be to categorize stakeholders into
two main groups internal and external; where internal stakeholders are the entities within the
business, while the external ones will be not within the business but are affected or deadly care
about its performance. With these classifications in mind, the main internal stakeholders for
Tesco will be the Employees [called colleagues on the company’s website and in its external
reports] and Shareholders or investors, while the external ones will be Customers and
Suppliers, following Clarke and Clegg (1998) model, the following are the main stakeholders:
Primary Social Stakeholders
o Customers
o Employees / Colleagues
o Suppliers and Partners
o Management
o Investors and shareholders
Secondary Social Stakeholders
Media and Commentators
Competitors
Charities and Foodbanks
Primary Non-Social Stakeholders
The Environment
Future Generations
2.1.1 Customers
Customers are at the core of the company’s stakeholders’ analysis and fixate, as they are the
beneficiaries of the company’s goods, services, and products. The company is regarded to have
a customer-focused culture that has permeated the company’s success; also customers have
been given plainly in the company’s 2015 updated mission statement “Serving Shoppers a slight
stronger every day” likewise there is one of the core values detailing on how to handle people,
“We treat people how they need to be treated”. With all of this in mind, it is obvious that Tesco
considers its customers as one of the principal stakeholders, hence the company grows to give
one of the finest customer experiences whenever feasible, such as 24/7 hours services to
sustain the customers’ hectic schedules and their sudden emergency needs. Also, the company
provides one of the finest customer loyalty schemes in the industry, and it is regarded a pioneer
in this sector by cultivating such a strategy that commenced in the 1960s
2.1.2 Colleagues [Employees]
Tesco has declared in its 2016 annual address that it currently employing 476 thousand
employees globally, the company has an exceptional atmosphere for recruitment, as it affords
highly competitive benefits such as Employee Share Schemes, other discounts on
merchandises, staff housing benefits as effectively as a number more benefits, that make Tesco
as an employer of choice attracting employees and talents in the countries of its operations,
and manage a highly satisfactory employee retention quota.
2.1.3 Suppliers
Suppliers are a crucial stakeholder to Tesco, absolute attention was applied to this specific
stakeholder as part of the annual reports, occasionally, they were referred to as partners,
conferring to the company’s website, Tesco works solely with leading manufacturers, who have
superior characters and afford the highest quality wares. Suppliers were discussed in Porter’s
model of five forces in which “supplier power” relates to the pressure suppliers can wield on
businesses by hiking prices, reducing quality, or cutting down the availability of their products.
Hence partnering with the appropriate supplier is of immense relevance to ensure business
stability and progress. According to Porter’s 5 forces industry analysis framework, supplier
power, or the bargaining power of suppliers, is one cause that modify the ambitious system of
the industry.
2.1.4 Environment
As part of the Corporate and Social Responsibility, Tesco has been running a sustainability
program that has been described on the corporate website, as one of their missions is to have a
split obligation to cut down waste from “farm to fork”. Mainly to curtail food waste while
working in cooperation with their suppliers and partners. Key action items from this program:
Broadening specifications: This program gives the company to have considerable more
of their suppliers’ crop, to boost the volume of produce they sell in-store, and provide
customers great products at nominal prices.
Managing bumper crops: To reduce waste, the company sold extra-large boxes of
produces at a cheaper price than usual. Customers enjoyed the bumper crop and the
company took more from the growers.
Improving food processing: By connecting growers with suppliers of fresh and frozen
foods, this can provide a stable demand and supply of produces, which increases the
amount of crop used and saves edible produce being plowed back into the field.
Fesco has also partnered with a charity called FareShare, which has a program aimed at
relieving food poverty and reducing food waste, the company has helped its suppliers to
redistribute to charity using FareShare application which helps in redistributing food to people
in need.
2.2 Corporate Social Responsibility
As part of the 2016 Corporate Governance report which is part of the annual report, the
company has identified in section 4 the relations with its social and environmental stakeholders
through the Corporate Responsibility Committee report. Within this report, it stressed the
importance of corporate responsibility to rebuilding trust and transparency with a wide
spectrum of stakeholders mainly the customers.
In the report, the committee recognizes that the company has made a big difference on
national and international fronts and how simple actions can have a significant impact on
customers and to the environment. There were several projects that the committee has been
driving and following. During the reporting year, the company has shown progress on some
vital projects impacting key stakeholders as follows:
4. Conclusion
From the financial analysis of Benedict Co., it appears that the company is not heading in the
right direction, as their profit margins have been declining and the revenue per invested capital
has dropped, this might repel investors a way which might have some devastating results,
mostly being unable to raise more capital to run their operations or to acquire additional
inventories. Cash collection is slower and inventory day on hand has been prolonged, which
leads to a poor current ratio, which indicates that the company is barely able to manage its
short-term obligations due within the fiscal year. While the company’s gross and profit margins
declined, it is not clear why the decision to increase the dividend, but there is a possibility that
the company is trying to attract further equity by attracting more investors.
Important actions to be considered such as cutting internal operational cost, as the company’s
sales revenue has increased in 20X1 compared to 20X0 but the profit margin dropped which
indicates an increase in the cost of sales, this needs to be strategically addressed. General
operational efficiencies are required to be applied by the company, mainly to better utilize its
capital and cash collection process. We recommend further analysis to take place; such as
applying financial ratios over various periods and to compare more “year of year” data, to get a
better understanding of the company’s financial status and trends over years.
Appendix
ROCE =
Operating Profit [not including Interest and Tax] X 100 / Total Assets [Including non-current Liabilities]- Current liabilities
Net Profit= Operating Profit [not including Interest and Tax] X 100 / Total Sales
Cash conversion cycle = Inventory (Stock) days + Receivable (Debtors) days – Payables (Creditors) days
Debt to Equity Ratio= [long term debt / (Share Capital + Reserve)] X 100
[Earnings after tax and preference dividends / (Ordinary share capital plus reserves + Reserve] X 100
dividend per share = Dividend paid to ordinary shareholders / Number of issued ordinary shares
Dividend yield = [Dividend per Share / Market Price per share] X 100
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Porter, M. E. (1985). The Competitive Advantage: Creating and Sustaining Superior Performance. New York: Free Press.
Ross A.S., Westerfield W. R. and Jordan D. B. (2019). Strategic Financial Management, Mc Graw Hill Education, UNICAF
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Adapted from Mendelow, A.L. (1981). 'Environmental Scanning - The Impact of the Stakeholder Concept,' ICIS 1981
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