LIST OF TABLES

Sl. CONTENTS Tables NO.

No

4.1 Table Showing The Respondents Age 50

4.2 Table Showing Designation Of The Respondents 52

4.3 Table Showing Monthly Income Of Respondents 54

4.4 Table showing respondents aware about TVS bikes 56

4.5 Table showing respondents how long using TVS 58

bike

4.6 Table showing respondents which brand using in 60

TVS bikes

4.7 Table showing respondents through which collected 62

information about TVS bikes.

4.8 Table showing by whom respondents taken decision 64

of purchase of TVS bikes

4.9 Table showing the respondents which attribute like 66

more in TVS motor

4.10 Table showing respondents’ opinion about 68

recommend of TVS bikes to others

4.11 Table showing respondents opinion about the price 70

of TVS bikes

4.12 Table showing respondents opinion towards 72

maintenance cost of TVS bikes when compare to
others
4.13 Table showing respondents satisfaction towards 74
service provided by Balaji TVS

4.14 Table showing respondents opinion about free oil 76

service of TVS bikes after purchase
4.15 Table showing no of times the free oil service 78
available after purchase

4.16 Table showing respondents preference towards 80

colour of bike
4.17 Table showing respondents satisfaction towards 82
mileage

4.18 Table showing respondents mode of purchase 84

4.19 Table showing respondents problems by currently 86

using TVS bike

LIST OF CHARTS
Sl. CONTENTS Charts No.
No

4.1 Chart Showing The Respondents Age 51

4.2 Chart Showing Designation Of The Respondents 53

4.3 Chart Showing Monthly Income Of Respondents 55

4.4 Chart showing respondents aware about TVS bikes 57

4.5 Chart showing respondents how long using TVS 59

bike

4.6 Chart showing respondents which brand using in 61

TVS bikes

4.7 Chart showing respondents through which 63

collected information about TVS bikes.

4.8 Chart showing by whom respondents taken 65

decision of purchase of TVS bikes

4.9 Chart showing the respondents which attribute like 67

more in TVS motor

4.10 Chart showing respondents’ opinion about 69

recommend of TVS bikes to others

4.11 Chart showing respondents opinion about the price 71

of TVS bikes

4.12 Chart showing respondents opinion towards 73

maintenance cost of TVS bikes when compare to
others
4.13 Chart showing respondents satisfaction towards 75
 service provided by Balaji TVS

4.14 Chart showing respondents opinion about free oil 77

service of TVS bikes after purchase
4.15 Chart showing no of times the free oil service 79
available after purchase

4.16 Chart showing respondents preference towards 81

colour of bike
4.17 Chart showing respondents satisfaction towards 83
mileage

4.18 Chart showing respondents mode of purchase 85

4.19 Chart showing respondents problems by currently 87

using TVS bike

LIST OF CONTENTS
CHAPTER TITLE PAGE
NO. NO.

1 INTRODUCTION 1-24

2 RESEARCH DESIGN 25-30

3 COMPANY PROFILE 31-49

4 DATA ANALYSIS AND 50-87

INTERPRETATION

5 SUMMARY OF FINDINGS, 88-90

SUGGESTIONS AND CONCLUSIONS

APPENDICES AND ANNEXURE 91-94

BIBLIOGRAPHY 95