ACKNOWLEDGEMENT LETTER

Guzman St, Poblacion District, Davao City, Davao del Sur

Tel:  (082) 227-0250
Email: sanpedrohospital@yahoo.com.ph

March 20, 2039

Marven Ruyeras
Hospital Director
San Pedro Hospital
Davao City
Re: Defective Item (Receipt Number 489756115)

Dear Mr.Marven,

Greetings!
I am writing to express my dissatisfaction with the Xray monitoring devices that I bought on
January 28, 2037 from your store in Rose Med MEDICAL SUPPLIES. Though the Xray
monitoring devices looks fine, it doesn’t measure and connect. When I attempted to return it
to the store on February 2, 2037, the employee on duty, Khal Derou, told me that he would
not accept the item because he didn’t see any damage.
To resolve the issue, I would like you to refund the full amount that I paid (Php 123,729.86,
including tax) through cash or bank transfer. I am enclosing a copy of the original receipt and
the bank details which you might need.
I look forward to your reply. Please contact me at the address and/or telephone at your most
convenient time

Respectfully,

Abbey Grcae E.
MS. ABBEY GRACE E. GESALAN
Gesalan
Medical Technologist