Name: _________________________________ Section: _______________ Date:

_______________

MULTIPLE CHOICE QUESTIONS (MCQ) Choose the most appropriate answer

and ENCIRCLE the corresponding letter in the question sheet.

1. The 3 competitive challenges influencing HRM.

a. Competitiveness, Sustainability and Globalization
b. Self-service, Outsourcing and Evidence-Based BR
c. Sustainability, Stakeholders, Strategic HR
d. Strategic Planning, Competitiveness and Globalization
e. Technology, Sustainability, and Globalization
Answer: E

2. It is the degree to which employees are fully involved in their work and
strength of their commitment.
a. Employee Engagement
b. TQM
c. Technology
d. Employee Effectiveness
e. Empowerment
Answer: A

3. The Sustainability challenge for HR EXCEPT one;

a. address legal and ethical issues
b. provide a return to shareholders
c. provide high-quality products, services, and work experiences for
employees
d. adapt to changing characteristics and expectations of the labor force
e. None of the above
Answer: E

4. Is the systematic planned strategic effort by a company to use bundles of HRM

practices including acquiring and assessing employees, learning and
development, performance management, and compensation to attract, retain,
develop, and motivate highly skilled employees and managers.
a. TQM
b. Strategic HRM
c. Employee Engagement
d. Talent Management
e. None of the above
Answer: D

5. The most common technology used by HR;

a. HRIS
b. HR Dashboard
c. Cloud Computing
d. Internet
e. Networking
 Answer: A

6. An example of HR legal issue;

a. Employment laws and regulations
b. Workplace safety
c. Data security practices and protecting intellectual property
d. Electronic monitoring and surveillance
e. All of the above
Answer: E

7. An example of ethical HR practices;

a. Managers must treat employees and customers equitably and fairly
b. Employment laws and regulations
c. Workplace safety
d. Eliminating discrimination and harassment
e. All of the above
Answer: A

8. The ___________________ gives managers the opportunity to look at the company

from the perspective of internal and external customers, employees and
shareholders.
a. Balance Scorecard
b. Talent Manager
c. Alternative work arrangement
d. HRIS
e. Company structure
Answer: A

9. This includes independent contractors, on-call workers, temporary workers, and

contract company workers.
a. Outsourcing
b. Balance Scorecard
c. HRIS
d. Alternative work arrangement
e. TQM
Answer: D

10.The _________________ includes providing a return to shareholders, providing

high quality products and services and experiences for employees, social
responsibility, and effectively using new work arrangements.
a. Challenge of Globalization
b. Challenge of Technology
c. Challenge of Sustainability
d. Challenge of Legal Issues
e. Challenge of Ethical Issues
Answer: C

11.It is the policies, practices, and systems that influence employees’ behavior,
attitudes and performance.
a. HRM practices
b. Strategic HRM
c. Human Resource Management
d. HR Planning

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2nd Semester, SY2016-2017
 e. HR Advantages
Answer: C

12.HRM practices EXCEPT one;

a. Strategic
b. HR planning
c. Recruitment
d. Selection
e. Employee Relations
Answer: A

13.Responsibility of HR Departments EXCEPT one;

a. Benefits
b. Personal Records
c. Health and Safety
d. Strategic Planning
e. All of the above
Answer: E

14.________________ is related to effectiveness, which is determined by whether the

company satisfies the needs of stakeholders.
a. Cultural Steward
b. Organizational Effectiveness
c. Company satisfaction
d. Business Partners
e. Competitiveness
Answer: E

15.Contributing to business strategy based on considerations of human capital,

business capabilities, readiness, and developing HR practices as strategic
differentiation.
a. Administrative HR
b. Strategic Partner
c. HRM
d. Business Partners
e. HR Managers
Answer: B

16.An HR competencies that develop skills, design reward systems and shapes the
organization.
a. Cultural Steward
b. Talent Manager
c. Credible Activist
d. Business Ally
e. Operational Executor
Answer: B

17.________________ understands how the business makes money and the language
of the business.
a. Strategic Architect
b. Talent Manager
c. Credible Activist
d. Business Ally

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2nd Semester, SY2016-2017
 e. Cultural Steward
Answer: D

18.This refers to giving employees online access to information about HR issues.

a. Strategic Planner
b. Self-service
c. Outsourcing
d. Administrative Task
e. HR Practices
Answer: B

19.Is a way to organize the HR function that includes centers of expertise or

excellence, service centers and business partners to help control costs and
improve business-relevance and timeliness of HR practices.
a. Shared Services Model
b. Strategic HR
c. Evidence-Based HR
d. Self-service
e. Outsourcing
Answer: A

20._______________ demonstrating that HR practices have a positive influence on

the company’s bottom line or key stakeholders.
a. HRM
b. Shared Services Model
c. Evidence-Based HR
d. Outsourcing
e. Self-service
Answer: C

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2nd Semester, SY2016-2017