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NETFILE Terms and Conditions and

Privacy Notice

Terms and conditions

To NETFILE your T1 return, you must agree to the following terms
and conditions:

• I have verified the restrictions on the Restrictions page on the

NETFILE website to make sure I am eligible to file my tax return
electronically.
• I may only file a tax return in my name.
• I may only file an original, eligible, 2016, 2017, 2018 and 2019
personal income tax and benefit return through NETFILE.
• I will not attempt to disrupt the NETFILE service by transmitting
files other than my own eligible tax return. If I do, the Canada
Revenue Agency will deny me access to electronic services.
• If I am not a first time filer, I understand and agree that I
cannot change my name on the return. This personal
information is not transmitted with my return when I use
NETFILE. If I you are using the Change my address service in the
software, all changes must be made in My Account prior to the
transmission of the return. If I have not signed up for email
 notifications from the CRA, my Notice of Assessment and
refund will be sent to the address on file with the Canada
Revenue Agency not to the address I entered using the
software to prepare my tax return.
• I certify that the return I will transmit to the Canada Revenue
Agency is correct, complete, and that it reports my income from
all sources, and that I have not changed my name or date of
birth information on the return. This personal information is
not transmitted with my return when I use NETFILE. If you are
using the Change my address service in the software all
changes must be made in My Account prior to the transmission
of the return. If I have not signed up for email notifications
from the CRA, my Notice of Assessment will be sent to the
address on file with the Canada Revenue Agency and not to the
address I entered using the software to prepare my tax return.
If the Canada Revenue Agency has my direct deposit
information, my refund will be deposited in my account and will
not be sent to the mailing address on file with the Canada
Revenue Agency.
• If I am a first time filer, I certify that the return I will transmit to
the Canada Revenue Agency will be correct, complete, and that
will report my income from all sources, and that my address on
the return is correct. If the Canada Revenue Agency determines
that I am not a first time filer, the Notice of Assessment and
refund will be sent to the address and direct deposit
information on file with the Canada Revenue Agency and not to
 the address and direct deposit information entered using the
software to prepare my tax return.

Legal Obligations
Payment Information
• No action is required on my behalf if I am either expecting a
refund, have no balance due, or do not want my payment
reflected on my Notice of Assessment.
• I may file my return early and make a post-dated payment.
Most Canadian income tax and benefit returns for 2019 are due
on April 30, 2020. When the due date falls on a Saturday, a
Sunday, or a public holiday recognized by the CRA, we consider
your payment to be paid on time and your return to be filed on
time if the CRA successfully receives your electronic
transmission or a paper return is postmarked on the next
business day

Privacy Notice
Personal information is collected under the authority of section 150
of the Income Tax Act and is used to assess and process individual
income tax returns and payments for all provinces and territories
(except Québec). Information may also be used for follow-up, audit,
compliance, and evaluation purposes and may be shared, in
accordance with the Income Tax Act and under existing
information-sharing agreements, with other federal institutions and
provincial governments. Failure to provide all or parts of the
requested personal information may result in penalties incurred
and other non-filer actions.

Information is described in Personal Information Bank (PIB)

Individual Income Tax Return, CRA PPU 005, the description of which
can be found in the CRA Chapter of the Info Source publication at
the following site: www.infosource.gc.ca. Personal information is
protected under the Privacy Act and individuals have a right of
access to and correction of their personal information. Further
details concerning requests for personal information can be found
in the Forward section of the Info Source publication.

NOTE: Once you file your NETFILE return, a preliminary check of

your tax return will be performed. If your tax return meets the basic
requirements, the Canada Revenue Agency will send you a
confirmation number within minutes. This means that your tax
return has been accepted for processing. If there are any problems
with the electronic tax return you tried to send to the Canada
Revenue Agency, you will be prompted with an explanation of
error(s) that requires corrections. This means that your tax return
was not accepted by the Canada Revenue Agency for processing.
You can change the electronic version of your tax return and then
try to send it again using the NETFILE.
MyAccount: You can track your return, setup a pre-authorized
payment plan and check on your refund through My Account, our
secure online service. You can register at MyAccount.

To change a return already filed, wait until you receive your Notice
of Assessment then use the Change my return option on My
Account. As of February 26th, 2018, you have the ability to use
ReFILE for NETFILE. For a complete list of products certified to use
ReFILE, please visit the Certified Software page on the NETFILE
website.

You can also send a completed Form T1-ADJ T1 Adjustment Request,

or a signed letter to your Tax centre requesting an adjustment to
your tax return.

ATTENTION
Please ensure your tax return was completed with the latest
version of your software. In some cases not updating your
software will prevent you from being able to use NETFILE.

Please return to your tax preparation software. Your software will

provide you an opportunity to indicate that you have read and
agree to the Privacy Notice related to the submission of your tax
information to the Canada Revenue Agency, and have read and
agree with the NETFILE Terms and conditions set out above.

Date modified:
2020-02-24