Inside the company

How often does your organization assess its strengths, weaknesses,

opportunities, and threats in order to understand the current business
climate?

How does your company apply business analytics?

What database software does your company use?

What statistical tools does your company use? What other productivity tools
do you use and why?

How do you organize data into spreadsheets to track performance metrics for
each department? what kind of reports do you produce?

How does the findings help your company to identify areas of improvement
and/or reduce costs?

Capture and retain customers, and strategies to make impact in the

market

How can business analytics help provide strategic plan for your company to
provide growth.

How many social media channels does your company have through the
Internet (social media, websites, etc.) to analyze and increase brand
awareness?

What strategies or techniques do you use to stay up-to-date with industry

trends?

What are your strategies to boost your sales? What type of discounts does
your company use?

How does Robinson’s Bank bring value to the customer?

How does your company get feedbacks from customers? And how do you
analyze it?

Analyze Competitors

How often does your company analyze the competition in order to understand
competitive advantages and disadvantages as well as identify areas for
investment or needs for improvement?
Considering factors such as competition and timing of discounts, does your
organization provide the right amount of discounts and at the right price?

Managing risks

How does your company prepare to respond to extreme events:

Financial: Business failure, stock market fluctuations, interest rate

changes, or non-availability of funding.

Operational – Disruption to supplies and operations, loss of access to

essential assets, or failures in distribution.

Reputational – Loss of customer or employee confidence, or damage to

market reputation.

Financial – Business failure, stock market fluctuations, interest rate

changes, or non-availability of funding.

Natural – Weather, natural disasters, or disease.

What was the most challenging issue you have faced so far? How did you
manage to handle it?

What do you think will happen if your company does not use Business
Analytics to make decisions and solutions during a crisis?